No food delivered restaurant didn’t get order from chef online. Tried to email just bounced back cannot phone them no number and cannot send message either but they took my money
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
Bedrijf heeft geantwoord
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Toon meer
Bedrijf heeft geantwoord
It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ChefOnline.co.uk
Geschreven door het bedrijf
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Contactgegevens
Verenigd Koninkrijk
- support@chefonline.co.uk
- www.chefonline.co.uk
4,0
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The Vine (Curry )
Absolutely perfect as usual, thank you very much, amazing service, amazing food and as usual amazing quality.
16 september 2026
Antwoord van ChefOnline.co.uk
Dear Hilary,
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the food, service, and quality as always. We really appreciate your support and look forward to serving you again soon!
Easy process
Easy process. Food was ready at pick up time. Really tasty so 5,stars all round
13 september 2026
Antwoord van ChefOnline.co.uk
Dear Matthew,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that the ordering process was easy, your food was ready on time, and you enjoyed the taste. We really appreciate your support and look forward to serving you again!
Antwoord van ChefOnline.co.uk
Dear Hazel,
Thank you so much for your lovely review! We’re delighted to hear that you enjoyed the food as always. We truly appreciate your continued support and look forward to welcoming you back again soon!
Dreadful
Dreadful, couldn’t edit your order and had to ring the restaurant, unlikely to use you again
4 september 2026
Antwoord van ChefOnline.co.uk
Dear David,
Thank you for sharing your feedback with us.
Please note that you can edit your order items from the Cart before confirming your order. Once an order has been successfully confirmed, it can no longer be amended.
We apologise for any inconvenience caused and appreciate your understanding.
No food delivered restaurant didn’t get…
No food delivered restaurant didn’t get order from chef online. Tried to email just bounced back cannot phone them no number and cannot send message either but they took my money
4 september 2026
Review zonder uitnodiging
Antwoord van ChefOnline.co.uk
Dear Concern,
Thank you for bringing this matter to our attention. We are sorry to hear that your food was not delivered and that you experienced difficulty contacting the restaurant.
We would like to review this matter further and raise it with the restaurant where necessary.
Could you please share your order details, including your order number, restaurant name, and the contact details used when placing the order? Please email the information to support@chefonline.co.uk so that our team can review the order and assist you further.
We appreciate you bringing this to our attention and giving us the opportunity to investigate the matter.
Great food.
This is my first order and it was very good. Good value for money and very tasty food 😋. I will be ordering again the next time I am in Darlo. Great service and excellent food. Thank you.
3 september 2026
Antwoord van ChefOnline.co.uk
Dear Jean,
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your first order, especially the great value, tasty food, and service.
We truly appreciate your kind words and look forward to serving you again.
Antwoord van ChefOnline.co.uk
Dear Chris,
Thank you for your excellent feedback! We truly appreciate your kind words and are pleased to know you had a great experience with our service. We look forward to serving you again soon.
Antwoord van ChefOnline.co.uk
Dear Customer,
Thank you for your kind feedback! We’re pleased to hear that your delivery arrived quickly and that our driver provided such a polite and friendly service. We truly appreciate your support and hope to serve you again soon!
Great service
Great service, clear instructions and easy to order, on time as well, will definitely be ordering again.
17 augustus 2026
Antwoord van ChefOnline.co.uk
Dear Michelle,
Thank you so much for your wonderful feedback! It’s great to know that you found our service clear, easy to use, and punctual. We truly appreciate your support and look forward to serving you again soon!
Didn’t taste like a biriani
Didn’t taste like a biryani. Normally it’s 100% love the food
14 augustus 2026
Antwoord van ChefOnline.co.uk
Dear Sam,
Thank you for sharing your feedback. We’re sorry to hear that the biryani did not meet the usual standard you have come to expect.
As ChefOnline is the ordering platform, food preparation and quality are managed directly by the restaurant. However, we will pass your feedback to them so they can review the matter with their kitchen team.
We appreciate your continued support and hope your next experience is a better one.
Antwoord van ChefOnline.co.uk
Dear Nick,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the food and service. We truly appreciate your support and look forward to serving you again soon!
Food was fantastic at very reasonable…
Food was fantastic at very reasonable price. It was ready on time. Couldn't fault anything.We will definitely be back.
8 augustus 2026
Antwoord van ChefOnline.co.uk
Dear Mr Lancaster,
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the food, found it reasonably priced, and that everything was ready on time. We really appreciate your support and look forward to serving you again soon!
Food delicious and ready for collection…
Food delicious and ready for collection as estimated
7 augustus 2026
Antwoord van ChefOnline.co.uk
Dear Kerena,
Thank you for your lovely feedback! We’re delighted to hear that you enjoyed the food and that your order was ready for collection on time. We look forward to serving you again soon!
Antwoord van ChefOnline.co.uk
Dear Jonny,
Thank you for the fantastic feedback! We’re delighted to hear you enjoyed the food, especially the King Prawn Dhansak. We really appreciate your support and look forward to serving you again soon!
Antwoord van ChefOnline.co.uk
Dear Peter,
Thank you for your lovely feedback! We’re delighted to hear you find our site easy to use and enjoyed the discount. We truly appreciate your support and look forward to serving you again soon!
Smashing takeaway just as good as the…
Smashing takeaway just as good as the Crawley brancj
1 augustus 2026
Antwoord van ChefOnline.co.uk
Dear Carl,
Thank you for your lovely feedback! We're delighted to hear you enjoyed your takeaway and found it just as good as our Crawley branch. We look forward to serving you again soon!
Order was half an hour late
Order was half an hour late. Restaurant very rude and put the phone down on me. Definitely will not be using again.
2 augustus 2026
Antwoord van ChefOnline.co.uk
Dear Garry Grainger,
Thank you for bringing this to our attention. We are sorry that your order arrived around 30 minutes late and that your call with the restaurant was handled poorly.
As the online ordering platform, we act as an intermediary, while the restaurant is responsible for preparing and delivering orders. However, we have forwarded your complaint to the restaurant and asked them to review both the delay and the conduct of the staff member involved.
Please accept our apologies for the inconvenience caused.
Our first takeaway meal with little india
Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
19 juli 2026
Antwoord van ChefOnline.co.uk
Dear Mrs Barton,
Thank you so much for your wonderful review! We're delighted that you enjoyed your meal and found it delicious, generously portioned, and delivered hot and on time. We truly appreciate your support and look forward to serving you again soon!
Antwoord van ChefOnline.co.uk
Dear Isaac Clee,
Thank you for your wonderful review! We're delighted to hear you enjoyed the food and quick delivery service. We truly appreciate your support and look forward to serving you again soon!
Antwoord van ChefOnline.co.uk
Dear Julia,
Thank you for your excellent review! We're delighted to hear you had a great experience with us. Your support and kind words mean a lot . We look forward to serving you again soon!
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