No food delivered restaurant didn’t get order from chef online. Tried to email just bounced back cannot phone them no number and cannot send message either but they took my money
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
Bedrijf heeft geantwoord
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Toon meer
Bedrijf heeft geantwoord
It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ChefOnline.co.uk
Geschreven door het bedrijf
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Contactgegevens
Verenigd Koninkrijk
- support@chefonline.co.uk
- www.chefonline.co.uk
4,0
Goed
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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First time ordering from here and very…
First time ordering from here and very impressed food was delivered quickly served piping hot and all dishes were delicious definitely be ordering again ⭐️⭐️⭐️⭐️⭐️
3 juli 2026
Review zonder uitnodiging
Antwoord van ChefOnline.co.uk
Dear Sarah,
Thank you so much for your wonderful review! We're delighted to hear that your first experience with us was such a positive one. It's great to know your food arrived quickly, piping hot, and that you enjoyed every dish. We truly appreciate your support and look forward to serving you again soon!
Quick easy ordering again.
3 juli 2026
Antwoord van ChefOnline.co.uk
Dear Amanda,
Thank you for your wonderful feedback! We're delighted to hear that you found the ordering process quick and easy. We truly appreciate your support and look forward to serving you again soon.
This has to be the worst butter chicken…
This has to be the worst butter chicken we have ever tried. It bore almost no resemblance to what this dish should be. The sauce was thin, greasy and strangely sour — missing the rich, creamy, sweet-and-spicy balance you expect. Instead of tender pieces, the chicken was tough, dry and seemed low-quality, with gristly bits throughout. There was barely any depth of flavour, just a heavy, unpleasant aftertaste.
The naan that came with it didn’t help either — it was dry, stiff, and barely warm, with none of the soft, fluffy texture or slight char you look for. If you’re after proper, tasty butter chicken and good naan, definitely skip this place — it was a total letdown.
21 juni 2026
Review zonder uitnodiging
Antwoord van ChefOnline.co.uk
Dear Mr Khan,
Thank you for your feedback. We’re sorry to hear your recent order did not meet expectations.
We are a platform connecting you with our restaurant partners, and we’ve passed your comments on for review to help improve food quality and preparation standards.
To help ensure your concern is properly addressed by the restaurant, please share your order details with us at support@chefonline.co.uk so our team can look into this promptly.
Antwoord van ChefOnline.co.uk
Dear Deborah,
Thank you for your feedback! We're delighted to hear that you had a very good experience and that everything went smoothly. We appreciate your support and look forward to serving you again soon.
Royal Jaipur takeaway - great
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arrived. The Royal Jaipur's food and service are always excellent.
6 juni 2026
Antwoord van ChefOnline.co.uk
Dear Chris,
Thank you for your kind feedback. We’re glad to hear your order through ChefOnline was smooth and that collection from Royal Jaipur went well.
It’s great to know you enjoyed both the service and the food.
We appreciate your support and look forward to serving you again.
Easy to order food but wouldn’t let me…
Easy to order food but wouldn’t let me log in so I clicked the cash option instead
7 juni 2026
Antwoord van ChefOnline.co.uk
Dear Louise,
Thank you for your feedback. We're glad you were able to place your order successfully. We're sorry to hear you experienced difficulties logging in.
If you could email a brief description of the issue to support@chefonline.co.uk, we'll be happy to investigate further.
lovely meal and very pleasant service
4 juni 2026
Antwoord van ChefOnline.co.uk
Dear Marcus Platts.
Thank you for your feedback! We're delighted to hear that you enjoyed your meal and found our service pleasant. We look forward to serving you again soon!
Great way of supporting indepedent…
Great way of supporting indepedent takeaways and restaurants
6 juni 2026
Antwoord van ChefOnline.co.uk
Dear Mr Peter,
Thank you for your kind words! We're delighted to hear that you value what we do. Your support means a lot to us, and we look forward to continuing to provide a great service to both our independent restaurants and customers.
Easy to use web site and quick response
6 juni 2026
Antwoord van ChefOnline.co.uk
Dear Derek,
Thank you for your feedback! We're delighted to hear that you found our website easy to use and that you received a quick response. We truly appreciate your support and look forward to serving you again soon.
Antwoord van ChefOnline.co.uk
Dear James Hale,
Thank you for your review! We're delighted to hear you found the system easy to use and had a smooth experience. We look forward to serving you again soon!
Easy to order exellent delivery and…
Easy to order exellent delivery and delicious thank u will recommend
16 mei 2026
Antwoord van ChefOnline.co.uk
Dear Mrs Dallimore,
Thank you so much for your lovely review! We’re delighted to hear that you found the ordering process easy, the delivery excellent, and the food delicious.
We look forward to serving you again soon!
Superb food
Superb food. Friendly service. Our visitors from the US were seriously impressed.
13 mei 2026
Antwoord van ChefOnline.co.uk
Dear David Yates,
Thank you for your wonderful review! We're delighted to hear you enjoyed the food and friendly service. It’s especially great to know your visitors from the US were seriously impressed. We look forward to welcoming you all again soon!
First time trying this place
Working with a client and she wanted a curry. I have wanted to try this place for months so placed an order very easily online, was given a time to collect. Arrived and the food was ready to go. Lovely welcome by front of house . Food was delicious and price was on point. Will definitely be coming again but next time my client wants to eat in. Thankyou
9 mei 2026
Antwoord van ChefOnline.co.uk
Dear K Howe,
Thank you for your wonderful review! We’re so pleased you and your client enjoyed the food and service. We truly appreciate your support and look forward to serving you again soon.
Absolute joke
Absolute joke, liars and had tonargue to get a refund which is still pending.
6 mei 2026
Review zonder uitnodiging
Antwoord van ChefOnline.co.uk
Dear Imran,
We are sorry to hear about your recent experience and understand your frustration regarding the order and refund process.
Please note that we act as an online ordering platform between customers and the restaurant. We've reviewed this with the restaurant and can confirm your refund has been processed.
Kindly note that refunds may take approximately 3–5 working days to appear in your account.
We apologize for the inconvenience caused and appreciate your patience and understanding throughout this matter.
The only complaint was the delay in the…
The only complaint was the delay in the takeaway being ready. The time given was 8.37pm and it was finally ready at 8.59pm. so 20 minutes late.
4 mei 2026
Antwoord van ChefOnline.co.uk
Dear Richard,
Thank you for your feedback.
We are sorry to hear about the delay with your takeaway order. We understand your frustration regarding the collection time difference.
As an online ordering platform, we act as a medium between customers and the restaurant. Your feedback has been shared with the restaurant team for review to help improve their service timings.
We appreciate your patience and understanding
Local order
Ordered from local Indian restaurant.
Very easy to use order system.
All worked out perfectly.
4 mei 2026
Antwoord van ChefOnline.co.uk
Dear Janet Penny,
Thank you for your lovely feedback! We're glad you found the ordering system easy to use and that everything went smoothly. We hope you enjoyed your meal and look forward to serving you again soon!
Antwoord van ChefOnline.co.uk
Dear Libby,
Thank you for choosing our partner restaurant Tamasha for your first meal! We’re delighted to hear you enjoyed the food and found the service excellent. We look forward to serving you again soon!
Antwoord van ChefOnline.co.uk
Dear Bill,
Thank you for your feedback. We’re glad the process went smoothly, though we understand it could be clearer to navigate.
Please feel free to share any specific suggestions at support@chefonline.co.uk
—We’d really appreciate your input.
Antwoord van ChefOnline.co.uk
Dear Customer,
Thank you for your feedback. We’re glad to hear that you found the ordering process easy.
Please note that while our platform supports both cash and card payments, this particular restaurant currently accepts cash only.
We look forward to serving you again soon.
Antwoord van ChefOnline.co.uk
Dear Mr Richard,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our quick takeaway service and found the food very tasty. We look forward to serving you again soon.
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