Caprinos Pizza Reviews 

threatening behaviour from delivery driver , scared , never order again

Oxford shop is amazing! Several times I’ve ordered and every time I get my delivery it’s piping hot!!

Keep up the amazing work Cowley Road team.

0/5
Do not order from this restaurant.
They attempted to deliver my food to the wrong address then refused to redeliver or refund. I have no idea the quality of the food because they did not give me the food I paid for… but the customer service was atrocious. Both contacts I spoke to on the phone were rude and completely unhelpful despite me being totally understanding and willing to forgive their mistake.

I am a huge fan of their freshly made pizzas and dedicated customer service.
Plus the cookies are 10 on 10. Highly recommended 💕

The food is very good and so good service

Lovely staff at the Chesterfield branch. Always fresh food. Deliciously different with their wraps. Great value pizza's. Clean premises and a seating area to enjoy the goods. Yum.

Great service delivery was super quick

​If you love plain bread, this is the 10/10 spot for you. The base was amazing, but the toppings were playing hide-and-seek. Eight slices of pepperoni on a large half? I spent more time counting the paneer cubes than eating them. It’s a shame because the flavor is actually good, but I shouldn't feel like I'm eating a "diet" pizza when I order a large.

Trent Valley
Lovely pizza and gorgeous chicken
Thank you

Caprinos Chippingham Wiltshire.
Ordered food at 6:45pm, told deliver would be at 7:30pm.
At 7:45pm I had a phone call telling me the drive had broke down a mile away, could I collect it from him, I'm disabled and have no transport, further more I paid for the delivery, at 8:07pm, I received a phone call telling me the order had been cancelled altogether, and I would be refunded in 48 hours.
I strongly suggest you use a company with more than one driver, I can't believe they expected me to pay for the delivery then go and collect it.

Ver good ambience

Caprinos Nottingham. Food ok. Delivered on time. Problem is with the delivery people. I have ordered from this takeaway and a few others. I always leave very clear instruction notes as I live at an address with an A. I even put a note on my order to phone me. Same delivery person twice from different takeaways in a row now, has gone to deliver to my neighbour. I sometimes order a takeaway as I work late shifts. The delivery drivers, this one especially is not good. I asked this particular delivery man if he had just gone to my neighbours house and he laughed. Didn't seem to understand English very well. I find it worrying that these people are allowed to drive on roads as some signs actually have writing on them. Unless it's selective understanding? If I said "do you want a tip?" they would understand that! Here's a tip for them - do your job properly. I Will be contacting the takeaway when I have time as it's bad for their business and bad for their customers.

If anyone is cinsidering to go into franchise with these lot its a scam you have to earn over 8-9k before you make a single penny and 120k minimum startup cost, ridiculous rules which u dont follow they fine you and can remove business from you also ninimum 5 years before your in positive if ever

We tried to order the special on caprinos buxton website same as the app £11.99 medium pizza was charged at £17.99. We evemtually called caprinos and placed our order on the telephone. After 3 attempts with the guy on the telephone as he couldnt seem to take our address and postcode correctly. Then when we tried to pay it took 3 attempts as he keep getting the card details wrong. Pizza and dirty fries were delivered on time but the delivery guy called us as he said he couldnt find the address. When i went to the front door he was standing on the footpath outside my house. Last time he delivered he just left the food on the door step without knocking or ringing the bell. Terrible delivery service. The pizza was revolting I ordered the medium veggie supreme with extra cheese it was so hot the pizza was ruined it was just completely covered in hot peppers, i could not taste the rest of the sparse seldction of vegetables ( not vegetarian just fancied a vegetable supreme) i had to pick off most of the hot peppers before I could eat a second slice. The hot pepper flavour was so strong it ruined the pizza. Horrible. My friend had the loaded fries the same so much saracha ot was revolting. They may as well of just sent me a bottle of sauce. Either there are untrained people putting together caprinos products in Buxton or someone is working their notice. Absolutely revolting
Could not eat it. Wont be ordering from Caprinos Buxton again bad all round experience. Dont bother. Avoid.

We ordered the pizza here because they had good deals on. Me and my partner never order takeaways and this was a disappointment. We waited 2 hours to get our pizza and then when it came it wasn’t that nice to eat or look at.
When the delivery person came they didn’t apologise for the long delay or anything.

John at 32 gave me free garlic bread as I did my order wrong pizza always seem to be freshly made A1

Caprinos Liverpool, and Caprinos Norris green is the best ever, fittest food and well better than the likes of domino/ pizza hut 🥳❤️ and my local one is the best, even the delivery driver is beautifully polite and lovely ❤️❤️❤️

WARNING - A SERIOUS WARNING!!

Despite ordering and making it clear my order as a plant based eater, this shower sent me a chicken wrap rather than a paneer wrap as ordered. Not only that they loaded it with jalapenos and did the same with my chips both items were loaded with jalapeños that I specifically customised out of my order. Needless to say the food was binned.

Whilst I do accept that sometime things can go wrong what I do not accept is the fact they have ignored me on several occasion when I highlighted this issue. I also sent a formal complaint to their head office some weeks ago, which has also been ignored.

Folks if you have allergies this is one place you must avoid at all costs. They are a danger to the public as a result...

Chippenham shop. Although the other reviews were hit and miss I thought I’d try them out as fed up with Domino’s and I was pleasantly impressed by the size, taste and amount of toppings on my pizza and it was cooked nicely also the price was good. Can’t fault them also ended up with a free can of coke with my order which was really good 👍 I will definitely go back and order again. I ordered at 23:40 and they said my delivery would be at 00:35 and it arrived hot at around that time so all round happy with my experience 😁👍 9/10