Carpets 4 Less Reviews 

A big thank you to Hassan at Chingford branch. We were looking for a simple, immediate and short term solution for small kitchen, bathroom, toilet and shower room. Very helpful, good advice when I looked at possible ends of roll vinyl flooring. Made sure we bought the right amount, booked delivery and fitting, all done within a couple of days. Good to get the same service for a small sale as given to those looking to spend much more. Thank you.

Fantastic service from Mr. Hassan at Carpets 4 Less in Chingford! He was incredibly helpful, guiding me to the perfect carpet at a great price. The quality is excellent, and the whole process, from selection to installation, was smooth and professional. Highly recommend Mr. Hassan and the Chingford branch for anyone in need of new flooring!

Hasan from the Chingford branch. Top man who made choosing and buying a carpet very easy. Hasan kept us well informed as to when the carpet was in and date to be fitted.
Credit to the company !!!
Tony who came and fitted it was on time and very professional.
Would definitely return 😊

Went to the branch in Bedford and dealt with a lovely chap called Paul
Needed carpet / vinyl for my daughters new house
Paul was wonderful .. helped with sizings / underlay and was generally an all round good egg !
Offered advice on varying flooring ( what to / not go for ) and was very honest and forthright
We came away with the right flooring etc for my daughter
Highly recommend

Went into our Whittlesey store and within 10 mins I’d picked and paid for the carpet.
They arranged me a fitter who arrived on time and did a great job,
I had a small issue and called the carpet fitter for advice, despite him being very busy he arrived back after his working day was over (7.15pm) with a couple of tools in hand.
Sorted the issue in a couple of minutes.
What a ⭐️ star!!
Excellent service, price and above all
Else a thoroughly decent polite respectful carpet fitter.
Massive thank you to him ( ADAM) for a superb job well done.

I recently visited Carpets4Less Bedford, hoping to purchase flooring vinyl advertised in the store as cut to length. After spending considerable time selecting the perfect roll, I was informed with a chipper tone that they don't cut on Sundays due to having only one staff member working. This crucial detail was not mentioned anywhere in the store.

To make matters worse, I overheard the same only staff member telling another customer on the phone that he had to get off because there were other customers in the shop. This clearly indicates poor staffing and planning, which should not become a customer's problem.

Overall, my experience was highly unsatisfactory. Proper staffing and honouring advertised services are fundamental to good customer service, and Carpets4Less Bedford fell short on both fronts.

Always polite and professional service and very quick delivery and fitting. We recently had a carpet fitted within four days of ordering, and flooring delivered within two days of ordering. Nothing is too much trouble. Thank you Paul, and your team.

Hassan at Chingford branch. Excellent customer service. Highly recommended.

Got great advice from Hassan in regards to which flooring would best suit for a flat, gave an excellent deal, and kept me up to date and arranged everything needed. Would happily use them again.

Hassan from the Chingford branch was great, he walked us through our carpets and gave us an incredible deal. Thank you Hassan, a real gent!

Purchased a vinyl flooring that had several manufacturers defects . Reported to shop the guy on phone had serious attitude and said “ I’ve been doing this 36 years bruv “ I mean who talks like that.

My dad has been a multi trade person for 50 years and fitted hundreds of carpets and vinyl floorings and never seen a defect like the one I have in my flooring .

Tried to explain to this guy the way this particular vinyl is made and educated him but he wouldn’t listen and tried to fob me off that it’s been creased . Now I folded an off cut really twisted and even left a 30kg dumbbell on it . Guess what no bubbles

The guy then ran out my house like a little girl when I said what he was saying was nonsense.

This was the Colchester store in Essex I advise anyone not to buy anything from these cowboys and stay away from the budget shop.

Basically doesn’t matter who fitted it when it has a clear manufacturing fault . The uk law protects consumers against faulty goods and overrides any store policy you may have .
Should be an option for no stars or even negative that’s how bad my experience was with this company

Another great job by Craig and his helper they fitted my bedroom carpets last year and they fitted my landing carpet and stairs carpet today well chuffed highly recommended great fitters great people thanks guys see you when you do my living room and hall

Good price good fitters

I have been going to the Chingord branch for many years top customer service always. This time Hassan assisted me choosing the colour and quality, he was very polite and friendly and Daryl fitted my carpet very nice guy I was late on traffic but he waited patiently. One happy customer thank you Hassan and Daryl especially.
Hosanna

We visited the Chingford branch to buy some carpets for our first home and we were fortunate enough to have Hassan assist us with choosing the perfect carpet for us. He was very patient and advised us on what was best for us.
Totally recommend his service. 10/10 customer service

I entered the store in Chingford wanting to get vinyl flooring for our kitchen and bathroom, but with barely any knowledge on the subject. Hassan was very helpful and thoroughly explained the advantages/disadvantages of the different options I chose. His background in kitchen design was also brilliantly helpful!
Looking forward to picking up my order soon and coming again when next needed!

The best carpet shop I’ve ever been to the most honest and decent people I have cerebral palsy and They’ve been over backwards to make sure I was a happy customer and they went over and above what they should’ve to make sure that I walked away with a smile on my face definitely the best carpet shop you ever get to deal with Thank you to all the guys at Carpets for less for everything that you did for me

Very good customer service, was in and out within an hour. Hassan from the Chingford branch was very helpful and gave good guidance to someone (me), who has no knowledge on carpets, would highly recommend both the Chingford store and Hassan, 10/10 experience!!.

We had an amazing experience in Chingford branch a week ago. Hassan was very accommodating. He helped us to choose the carpet and organised a fitter for the following day. Mind you it was a bank holiday Monday and another store told us they could fit a carpet in 10 days.
We were also very pleased with Andy who came to fit the carpet.

I have used this company several times, and will continue to use.
Great service, good options.
Fair price. Carpet fitting done well.
Great communication reliable service.
The Boss is great and friendly.
All the staff are helpful through my experiences.

Sales Advisor Hassan.
Chingford Branch