I needed 2 oscillating fans pretty quick and wanted the same make I already have as they have a remote, are quiet and perform well, even though I get free delivery with Amazon and I had to pay £10 c... Toon meer
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We ordered a washing machine from Carters. I was called up on our delivery day and advised by their team of their arrival time. They arrived promptly and installed it quickly and efficiently. I asked... Toon meer
The moment I made the call the gent at the company (Carters) was extremely helpful with his knowledge..experience & demonstrated that nothing was too much trouble. He listened carefully to my request... Toon meer
Good communication about when to expect delivery, which was free as we live locally. The delivery guys were great. They installed our washing machine for us and explained about running the first pro... Toon meer
Bedrijfsgegevens
Over Carters Domestic Appliances
Geschreven door het bedrijf
39 YEARS IN BUSINESS-6 STORES IN SUSSEX...We are a Sussex based family business now trading successfully since 1987 offering Domestic Appliances with top class customer service at competitive prices. We offer a wide choice of washing machines, dishwashers, refrigerators and ovens both freestanding and built in from well known manufacturers always in stock. Two of our stores are on the Sussex coast in Brighton and Worthing with more four more inland at Haywards Heath and Horsham plus two more in Storrington known as being in the centre of the South Downs National Park.
GREAT VALUE AND SERVICE...At Carters we are proud to offer great value to all of our customers. All top brands represented are offered at keen competitive prices and delivered promptly by our professional friendly installation crews. Although Carters is modern company making use of new technology we still believe in providing an unbeatable personal good old fashioned customer service.
GENUINE UK AUTHORISED RETAILER...We are authorised to stock every brand that we deal with, giving customers a complete piece of mind that they are buying a genuine product with a full UK warranty.
BUY FROM CARTERS WITH CONFIDENCE...We opened our first store in 1987 and have been a constant factor on the Sussex high street ever since. Our No.1 priority is to maintain our enviable reputation in offering the very best service to all our customers whether at the point of sale or in the years to come. We are aware that buying a washing machine, oven dishwasher and more is not an everyday experience as appliances are designed to last for many years. Be assured that our sales staff are well trained friendly and eager to offer customers constructive advice on the many products on sale. Our High Street stores are open from 8.30am to 5.30pm Monday to Saturday. Our Brighton store is also open on Sundays from 10.00am to 4.00pm. Your purchase will be installed professionally without issue and a smile by one of our delivery crews. Your agreed delivery slot can be enhanced by a call to your home on the day giving you an accurate estimate of when we will arrive. There is no need to spend all day at home waiting for your delivery. Our crews are very comfortable in ensuring products are correctly fitted and left in an operational condition.
NATIONAL INDUSTRY AWARD WINNERS... Carters have been selected as winners and finalists in many national awards over the years competing against top rated well known competitors throughout the UK recognising good service to the public. ERT and IER are bodies that are most respected in our field. Our staff are very happy that their efforts to offer 100% at all times have been recognised in such a prestigious manner.
Contactgegevens
19-29 Preston Road, BN1 4QE, Brighton, Verenigd Koninkrijk
- 01273 628618
- sales@cartersdirect.co.uk
- www.cartersdirect.co.uk
4,9
Uitstekend
2K reviews
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The appliance was delivered on time by…
The appliance was delivered on time by two very helpful operatives. They plumbed it in and cleared away all the packaging before they left.
8 mei 2026
Having been let down by Currys I rang…
Having been let down by Currys I rang carter's in Worthing who offered us a choice of washing machines and the chosen one was delivered and fitted the next day. The chaps there were really knowledgeable and helpful and we had a great conversation with them and put the world to right. Exceptional service.
8 mei 2026
Failed to plumb the new dishwasher in…
Failed to plumb the new dishwasher in (twice!)
Had to ask our plumber, who did it in 5 minutes.
Disappointing, as have had good service from Carters in the past.
8 mei 2026
Good advice at Carters in Haywards…
Good advice at Carters in Haywards Heath.
Product ( Bosch washing machine ) fairly priced and swiftly delivered.
Only a few washes so far but currently very pleased with its performance.
8 mei 2026
Great local business with easy delivery & installation
My go to for domestic appliances is Carters, because they are a local small business with knowledge and advice and really convenient installation and delivery. I know if I have any issues that I can ask them. Over the years I’ve bought an oven, hob, integrated fridge/freezer, washing machine and dishwasher from them. I highly recommend Carters. Great staff, great advice, seamless delivery / installation/ removal of old appliance. Thank you
8 mei 2026
Excellent service
Excellent service, Ordering and Delivery. Appliance working ok as well,so far,so good!
Would recommend
26 januari 2026
outstanding and so efficient
outstanding and so efficient. Staff in Horsham store go above and beyond and nothing is too much trouble
8 mei 2026
All the staff both on the phone and in…
All the staff both on the phone and in person fitting the appliances were unfailingly helpful and efficient
8 mei 2026
Always helpful and knowledgeable staff…
Always helpful and knowledgeable staff Always greeted as a friend I won't shop a where else Top Marks
8 mei 2026
Great service from this local company
Good communication about when to expect delivery, which was free as we live locally. The delivery guys were great. They installed our washing machine for us and explained about running the first programme without laundry or detergent. Very happy so far with our Miele WEA125.
8 mei 2026
They were very
They were very, very helpful and understanding, Paul in the shop in Horsham went out of his way to find the right appliance for me, as my space was very limited. And the men who came to install it were kind, considerate and very reassuring.
8 mei 2026
Carters can do it!
Carters are competitive on price, knowledgeable, friendly and helpful. They're local too and it's always good to support local businesses!
8 mei 2026
Carter's store offers great customer…
Carter's store offers great customer service in Horsham.
The delivery service is prompt and
efficient.
The installment however is very
quick and more explanation is needed on how the appliance works.!
8 mei 2026
All staff we dealt with at Horsham had…
All staff we dealt with at Horsham had Good knowledge very friendly service nothing to much trouble
Would recommend
8 mei 2026
They were excellent
They were excellent. Glad I went to them and avoided going with Amazon. They took time to help me make the right choice for us.
8 mei 2026
As my business carrys out kitchen…
As my business carrys out kitchen refurbishments, we buy appliances on a regular basis
We always use carters in Horsham
Paul has always been very professional and helpful
We also recommend other people to carters
Delivery device is always very good
8 mei 2026
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