The Cast Iron Bath Co were a great Co to deal with. Helpful, courteous, delivered on time and we love our cast iron bath with its gorgeous brass fittings. Would highly recommend them to other buyers.... Toon meer
Bedrijf heeft geantwoord
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Excellent customer service When the hot tap on my wall-mounted basin mixer seized,I contacted The Cast iron Bath Company to enquire about spares availability. They responded quickly, and asked me t... Toon meer
Bedrijf heeft geantwoord
I bought a cast iron bath and 2 polished nickel mirrors from CIBC. The bath and mirrors are beautiful but I did have some problems with delivery.
Bedrijf heeft geantwoord
My bath taps with hand shower attachment look great and work beautifully. They blend so well with my existing hand basin taps. The service I received from The Cast Iron Bath Company was friendly, pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over The Cast Iron Bath Company
Geschreven door het bedrijf
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Contactgegevens
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Verenigd Koninkrijk
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
4,7
Uitstekend
572 reviews
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Further to my review below
Further to my review below
I’m not sure on what grounds you have evidence to say the chip resulted in impact damage. Given it has now sustained four chips it is clearly not that fit for purpose as a bathroom basin.
Given that you have received no other reports of a similar issue for your concrete basin I would be even more concerned that I have received a faulty product, in which case I would expect some form of reimbursement.
28 oktober 2025
Review zonder uitnodiging
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent customer service
Excellent customer service. I made a special request for next day delivery and then delivered. I was immensely grateful.
I also love the product. Thank you
15 oktober 2025
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of your product and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Quick delivery
Quick delivery. Staff very responsive to messages, polite and helpful.
16 september 2025
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Really helpful customer services…
Really helpful customer services definitely will buy from them again
2 oktober 2025
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Very prompt despatch
Ordered a replacement bath plug and it was with me a couple of days later.
8 oktober 2025
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
High Quality, Great Service
The quality of the items I bought (taps and shower) was incredibly high and the staff were super-responsive both on the phone and via email. I plan to shop with them again.
17 september 2025
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We are so pleased you are happy with your taps and shower! We really appreciate you taking the time to leave your positive feedback!
Great Service
I called the company a couple of times before ordering the shower and both times I found them very helpful, not ordering from them before this reassured me. I received the shower on the day agreed, which was very helpful and it was packaged well.
The shower itself looks beautiful but we’ve not installed it yet.
24 september 2025
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We are so pleased you are happy with your shower! We really appreciate you taking the time to leave your positive feedback!
Couldn’t be more helpful and fantastic…
Couldn’t be more helpful and fantastic products.
24 september 2025
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We are so pleased you are happy with your products! We really appreciate you taking the time to leave your positive feedback!
Great company to deal with
Great company to deal with. Zoe in particular is a credit to the company. Would def use again for the next bathroom I do.
26 september 2025
Review zonder uitnodiging
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from Zoe and the team. We are so pleased you are happy with your vanity unit! We really appreciate you taking the time to leave your positive feedback!
Excellent customer service
Excellent customer service, and a small issue we had was politely and promptly resolved. Beautiful vanity unit!
15 september 2025
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We are so pleased you are happy with your vanity unit! We really appreciate you taking the time to leave your positive feedback!
Great customer service from Sophie
17 september 2025
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Sophie. We really appreciate you taking the time to leave your positive feedback!
A breath of fresh air
Everything from start to finish has been fantastic, your customer support is wonderful and the product (Salcombe roll top bath) is just gorgeous!
16 september 2025
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We are so pleased you are happy with your Salcombe bath! We really appreciate you taking the time to leave your positive feedback!
Very helpful and knowledgeable
Very helpful and knowledgeable, and sent samples so we could choose the best color to match
10 september 2025
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Faultless
Good communication, questions well answered and good flexibility on delivery along with detailed delivery instructions. Bath arrived perfectly packaged. We are very happy with it.
5 september 2025
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Minor issue resolved with efficiency and perfection
Had a minor issue with a freestanding bath mixer tap purchased over a year ago. Emailed today. Received an immediate and very helpful response from lovely Zoe. No quibbling. Replacement parts on way. Excellent service. Thank you Zoe. More people and companies like you please 🙏 x
5 september 2025
Review zonder uitnodiging
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Zoe and the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
charging scottish families more money…
Dreadful company that are charging Scottish customers more money for delivery. Called and explained that i’m not in Northern Scotland and asked why i was then being charged an additional £200 for a North of Scotland delivery. Was told nothing could be done as its the rules of their courier. These companies act as if they have no relationship with the courier they choose. It’s a tax on Scottish people. Shameful.
3 september 2025
Review zonder uitnodiging
Antwoord van The Cast Iron Bath Company
Thank you for sharing your feedback. We are truly sorry for the frustration this caused. While our third party couriers do apply surcharges to certain Scottish postcodes, we never want our customers to feel unfairly treated.
As a gesture of goodwill, we have discounted the delivery fee for your order. Our team is also continuing to review courier options so that we can provide a fairer and more consistent delivery service across all regions of Scotland.
We appreciate you bringing this to our attention and hope this helps to restore your confidence in us. If you have any further concerns, please don’t hesitate to reach out to our customer service team directly.
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Such helpful staff
Very, very helpful to ensure an order is dispatched same day for next day delivery. Love the product.
14 augustus 2025
Antwoord van The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
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