Do not touch this company… I waited 6wks for my order to finally arrive. I sent numerous emails telling them not to bother sending as I will be sending the goods straight back. Guess what goods arrive... Toon meer
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Ordered Friday 11;14am, received notification Friday 5:24pm saying won't be shipped until Monday on a 24 hour service. Why wasn't this flagged at time of order? Received a mail 02:08am Monday sa... Toon meer
Customer care are useless!!!! I’ve waited over a month for an “ok” jumper, was supposed to be a few days. Didn’t hear a thing from anyone. Don’t shop here.
My parcel never reached me, and Evri confirmed in writing that it was lost. Cavari London still refused to take responsibility, relying on a photo of a parcel left outside a door that wasn’t mine an... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Caviar Classic is a small London based caviar & Fine food company, owned and run by Darren Pedersen. We pride ourselves on offering an amazing product straight from the producer. We believe that a satisfied customer is our biggest asset. WE want to go back to the time when customer service actually meant that the person on the other end of the phone actually can be bothered. And all our team love what they do. That we have some of the most amazing customers makes it that much easier. Therefore all our products are of the highest standard. We endeavour to ship your order to you as soon as you have ordered it, normally within 24 hours.
Contactgegevens
144 Cambridge Heath Road, E1 5QJ, London, Verenigd Koninkrijk
- +44 207 613 2565
- sales@caviarclassic-london.com
- www.caviarclassic-london.com
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Dispatched the wrong items to me
Dispatched the wrong items to me, the truffles are moldy. They offered a refund for the wrong items, though, so I'm alright with that.
Hello, always a good service, thank you.
Hello, the service has always been good, thank you.
My husband loved his caviar and the…
My husband loved his caviar and the beautiful mother of pearl plate. Due to postal strikes it got a bit close to Xmas but delivered in perfect condition.
Impeccable service and great quality
Impeccable wrapping, great quality, personalised approach and excellent service despite mail strikes.
Have used these guys a lot but the…
Have used these guys a lot but the latest order was really disappointing. Received 183g not 200g of truffles all in very small and unusable pieces one of which was rotten. Sadly has put me off using them.
Great product delivered on time at a…
Great product delivered on time at a decent price
Superb & Consistent Quality
I’ve been buying from Caviar Classic for the past 7 years and they never disappoint. I have tried quite a few and always been impressed with the taste. They are my first choice. Highly recommended!
I ordered caviar on 10th December
I ordered caviar on 10th December, was assured a 1-2 day delivery with UPS… it’s now Christmas Eve and after several phone calls and reassurances that my order would be delivered today, my order never arrived…it’s a Christmas tradition that has been totally ruined…
Arrived super quickly even with postal…
Arrived super quickly even with postal strikes over the run upto Christmas. My husband tells me it is the finest caviar he has ever tried.
Still reasonable prices in these…
Still reasonable prices in these challenging times for luxury goods and very quick delivery.
Thank you
Great service. Great product r
The gentleman I spoke to was very helpful. He called me back and sorted out my order.
It arrived well packed and quickly. Thank you
Great service again from Caviar…
Great service again from Caviar Classic. Bought som for a christmas gift for my husband. No doubt he'll enjoy it with a glass or two of Veuve.
It still hasn’t arrived
It still hasn’t arrived. Ordered it on Monday and hadn’t arrived by the following Sunday.
My purchase was given to Royal Mail the…
My purchase was given to Royal Mail the day before they went on strike so my £133 caviar has been in the system for 6 days , it wont be very fresh when it gets here
All-round top class
Easy to navigate web site. Good selection of caviar, well priced.
Easy ordering and prompt delivery.
Have used many times and will continue to do so.
Product as ordered
Product as ordered. My only comment about delivery would be that having selected express courier delivery because of the Royal Mail strikes I found it odd that the company should still choose to use Royal Mail as the carrier. Delivery was certainly not "express".
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