Altough I cant fault CBDguru as a company their products are in my opinion completely useless. I bought a 30 pack Vegan CBD Gummies and got one free - these are 40mg of CBD per gummy allegedly the... Toon meer
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Lees wat reviewers zeggen
3rd purchase from CBD Guru and my go to CBD supplier now. The MCT oil gives me diarrhoea so I started buying the pure Isolate and mix it with vegetable glycerine for oral and vaping use. Super value... Toon meer
Well, delivered quickly! Only been using for 4 days but this oil takes away my heart palpitations, better than taking a propanol pill! I shall be using regular as I’m fed up of anxiety!! No side effec... Toon meer
A family member recently had developed a stress induced tic. After seeking advice off Neal he recommended the 20% CBD oil. The oil arrived the next day. After a week of rest and using the cbd oil the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Here at CBD Guru, we are proud to be a trusted and established CBD company, with over 9 years of experience in bringing high-quality, lab-tested CBD products to the UK and beyond. Since our founding, we have sold several million products, both direct-to-consumer (D2C) and through white-label partnerships, helping thousands of people on their wellness journeys. We were also the first CBD company on Amazon Vendor, and our products have even been featured on Aldi’s “Next Big Thing”, highlighting the innovation and quality we bring to the market. We are a fast-growing business in the CBD industry, built on core values of quality, honesty, transparency, and unrivalled customer service. Our range of premium CBD oils, gummies, capsules, and skincare products are designed to support your wellness every day, whether you are new to CBD or already a fan. All our products are organic, expertly crafted in the UK, and third-party lab-tested to ensure purity, potency, and safety. As a novel foods registered company, partnered with the UK’s premier testing facility, we guarantee that every product is thoroughly tested at every stage of production. This ensures quality, safety, and full compliance with UK regulations. Our commitment to transparency means you can buy CBD online with confidence, knowing exactly what’s in your bottle or packet. At CBD Guru, we celebrate the best that nature has to offer and are dedicated to helping people feel the benefits of CBD in a safe, effective, and enjoyable way. From supporting relaxation, focus, sleep, and mood, to providing everyday wellness solutions, our mission is to make high-quality CBD accessible to everyone. Join the thousands of satisfied customers who have made CBD Guru their trusted partner in wellness, and experience the difference that over nine years of expertise and innovation can make.
Contactgegevens
7A Colin Road, DN16 1TT, Scunthorpe , Verenigd Koninkrijk
- 01724 706610
- info@cbd-guru.co.uk
- www.cbd-guru.co.uk
4,3
Uitstekend
1K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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This company scams people's next day…
This company scams people's next day delivery and doesn't deliver on time or offer a refund on the postage.
Then they respond via email or telephone with the most abrasive / abusive way possible.
Also horrible cheap quality products.
AVOID!!!
5 juni 2025
Review zonder uitnodiging
Antwoord van CBD Guru
Good afternoon, You have not purchased from us previously and have not received your first order from us yet due to delayed delivery with the courier service so please do not leave false reviews about our products. We use the highest quality ingredients which are all lab tested and certified.
This customer emailed with regards to a late delivery, the customer was rude and abusive on the phone to staff members and swore and used derogatory language. An order was placed on Tuesday 03 June at 12:03am and was despatched on the 4th of June due to our courier service not turning up for collection on the 3rd and is showing an estimated delivery of today. Yodel have until 9pm at night to deliver. Majority of our customers have been understand about this however instead of politely emailing about the order he was rude and demanded a refund because of the delay when it was explained we could not offer this and we were still in the terms and conditions time frame a bad review was threatened followed by an abusive phone call.
Our positive reviews speak for themselves.
Is anyone answering calls ?
Is anyone answering calls ?
Tried several times now.
Oder says completed, not received anything.
30 april 2025
Review zonder uitnodiging
Antwoord van CBD Guru
Good Afternoon Alison, We have not received any phone calls today while we have been available. What time did you call and what number? Unfortunately i am not at my desk 100% of the working day so may miss a phone call from time to time. Have you tried emailing us at info@cbd-guru.co.uk.
I can see you placed an order with us on 26th April, as per our delivery terms all orders placed after 3pm or on a weekend/bank holiday are despatched the next working day. In this case your parcel was despatched at 17:07 on 28th April and tracking is showing the estimated delivery for today as per the 48hr shipping you chose at check out. Yodel can delivery up to 9pm at night.
Many thanks,
CBD Guru
100 quid for unusable oils
Received 3 bottles of CBD oil which were all heavily crystallised and unusable.
Was offered a replacement for which I waited weeks. When it arrived it was in the same state as the previous order- unusable.
Never again.
28 februari 2025
Review zonder uitnodiging
Antwoord van CBD Guru
Good Morning Mark, It is unfortunate you feel this way however due to dips in temperature and cold weather Isolate can crystalise. We did inform you with this information, provided steps to resolve the crystallisation and sent out replacements at your requested which we did advise the replacements may arrive crystalise, although our manufacturing facility is temperature controlled and we keep our oils at room temperature we unfortunately cannot control outside weather conditions and the conditions within courier vehicles. This is an occurrence that can happen and is out of our control. We suggested methods in which you can heat the oils to reduce the crystallisation and offered a refund.
CBD isolate crystallizing in cold temperatures is a normal occurrence because when exposed to low temperatures, the CBD molecules in the isolate become less soluble and tend to clump together, forming visible crystals; essentially, the cold temperature triggers the crystallization process, allowing the pure CBD to separate from any remaining solvents.
On this occasion this is out of our control and is a natural occurrence from the natural ingredients we use.
Kind regards,
CBD Guru
I purchased CBD soft gel capsules…CBD Guru capsules damaged and defective
I purchased CBD soft gel capsules through amazon UK but supplied by CBD Guru. The bottle arrived opened, no safety or hygiene seal which is standard for health products or medications. The bbf date is 2 weeks away for a month supply bottle. The bottle is damaged. I contacted both amazon and CBD Guru but got nowhere and was told they have a 'no returns policy' for this item. Shocking when it's a health product that is expensive and all health products and medications are required to be sealed. Shockingly bad customer service from both companies. I will never use again and warn others not to buy CBD Guru items, buy from a reputable source.
16 januari 2025
Review zonder uitnodiging
Antwoord van CBD Guru
Good Afternoon Caro, We do offer returns, exchanges and refunds on all of our products that are purchased through us. We pride ourselves on our customer service. Unfortunately it is Amazon who requires the review above as they are the seller of our product and supplier we are the manufacturer. We sell to Amazon as our customer in bulk and they are responsible for their stock rotations. Our products are made to order and have a 2 year 2 month best before date which is different from a use by date. I am disappointed you are not happy with our customer service due the information we provided you which as per the Consumer Rights Act it is the sellers responsibility to refund or replace items as the contract of sale is between Amazon and yourself.
Many thanks,
CBD Guru
A family member recently had developed…
A family member recently had developed a stress induced tic. After seeking advice off Neal he recommended the 20% CBD oil. The oil arrived the next day. After a week of rest and using the cbd oil the tics calmed down and now rarely occur.
Good customer service I recommend this company .
10 december 2024
Review zonder uitnodiging
I bought some gummies years ago but…
I bought some gummies years ago but unsubscribed when the emails came in too much . They still send emails. You unsubscribe again and then it stops for a while a then 6 months later you start getting emails again . For this reason I would not recommend or use again .
31 oktober 2024
Review zonder uitnodiging
Antwoord van CBD Guru
Thank you for your feedback. We’re really sorry to hear about your experience with our emails—it’s definitely not the experience we want for our customers.
It sounds like there may have been an issue with our email unsubscribe process, and we truly appreciate you bringing this to our attention.
We take this feedback seriously and are looking into ways to improve our email management to prevent this in the future. Thank you for your honesty, and we apologize for the inconvenience.
- CBD Guru
One of the best
I have been using CBDGuru 30mg Gummies. Perfect for me!
Good value and nicely relaxing.
Overall, service has been excellent. Well done.
26 september 2024
Review zonder uitnodiging
Chill out
Been on the gummies for a few weeks now and they are a game changer I’m so much more more chilled out in my everyday life. Just recently trying the peach rings which are incredibly good. Think I’ll be trying most of the range they have on their website
29 juli 2024
Review zonder uitnodiging
recently i decided to order from cbd…
recently i decided to order from cbd guru again-but the system is pushing you into buying more,other lines, which confused me- also i persisted a long while with cbd guru for really not much effect,its a good price, but i am willing to pay more, for more help !btw-i wonder where sellers source their supplies-from same place or make their own?
23 juli 2024
Review zonder uitnodiging
CBD Oil review
I’ve been taking this for a couple of weeks now and can tell a big difference. It’s helped with my fatigue and energy and I feel better for taking it
30 juni 2024
Review zonder uitnodiging
First time trying amazing experience
Never tried oil before this was recommended by a friend it is great stuff I no longer have swollen ankles and I do feel a lot better than I did also sleeping better the service was prompt and we were in touch till the product came also Nicky sent instructions of how to use it very helpful I will be purchasing again
26 juni 2024
Review zonder uitnodiging
Antwoord van CBD Guru
Hi Pat, That's great to hear! We're so happy to hear that you've been feeling the benefits of our products. Thank you for such a great review.
Fake gummies
I bought some gummies from this company through Amazon and has a new starter with them I thought I would buy a lower dose. I am only supposed to have 3 gummies a day.. I actually took more thinking there not working..I have taken well over the dose..still no change..I'm still in the same pain as I was before I took them...I definitely think these are fake...
5 juni 2024
Review zonder uitnodiging
Antwoord van CBD Guru
Good morning Annie,
If you would like to contact us at info@cbd-guru.co.uk or alternatively call us on 01724706610. We would love help resolve any issues or queries you may have.
Kind regards
CBD Guru
Great
Well, delivered quickly! Only been using for 4 days but this oil takes away my heart palpitations, better than taking a propanol pill! I shall be using regular as I’m fed up of anxiety!! No side effects yet fingers crossed!!
30 april 2024
Review zonder uitnodiging
Does not work for me.
These "Gummies" are having literally no effect on my insomnia at all. I take 1 to 3 every night, and my insomnia is literally the worst it has ever been.
28 maart 2024
Review zonder uitnodiging
Antwoord van CBD Guru
Good afternoon, we are sorry to hear you feel this way, if you would like to contact us at admin@cbd-guru.co.uk or alternatively call us on 01724706610 we would be more than happy to discuss alternatives and help aid and advise you.
Kind regards
CBD Guru
Contradictory, misinformation.
Telephone representative provided me with misinformation, which has been contradicted via email communications by Cbd Guru administration. They told me via telephone that my order would arrive next day, if not, it would arrive within 48hours at the latest. Items did not arrive until 72hours later. Requested refund for delivery charge and was denied, irrespective of the misinformation provided by the telephone representative. Disgusting and unethical.
1 februari 2024
Review zonder uitnodiging
Antwoord van CBD Guru
Thank you for your feedback. We’re sorry that the delivery timeframe did not meet your expectations. Our team aims to provide accurate information, but occasionally courier services may experience delays outside of our control.
Regarding the refund for delivery, our policy is to cover delivery charges only in specific circumstances, and unfortunately, in this case, we were unable to issue a refund. We always strive to be transparent with our policies and provide clear communication.
We take feedback like yours seriously and will continue working to improve both our customer service and delivery information.
— CBD Guru
Not healthy
I buy the cbd gummies but those stuff is not healthy because the huge amount of sugar and another ingredients in the product make them completely unhealthy
24 september 2023
Review zonder uitnodiging
Antwoord van CBD Guru
Thank you for your feedback. We appreciate all comments from our customers.
Our CBD gummies are made with food-grade ingredients and comply with all relevant safety and health regulations. While they do contain some sugar for taste and texture, the amount is comparable to many other confectionery products, and all ingredients are carefully selected to ensure product safety.
We always aim to provide high-quality products while being transparent about their contents. Your feedback is valuable as we continue to review and improve our formulations.
— CBD Guru
I recently bought the sugar free…
I recently bought the sugar free gummies from yourselves and must say I will definitely be ordering again. They taste delicious and have helped me with my broken sleep, they were delivered the very next day and I have been amazed at the results Thank you so very much
13 juli 2023
Review zonder uitnodiging
I’ve been using the 20% oil in an…
I’ve been using the 20% oil in an evening to help aid my sleep and the difference I have noticed has been incredible I can’t recommend them enough.
3 juli 2023
Review zonder uitnodiging
I WANT TO REORDER~BUT I DONT LIKE THE…
I WANT TO REORDER~BUT I DONT LIKE THE NEW DELIVERY METHOD~I LIKED THE REGULAR POSTAGE WITH NO SIGNING OR RE-DELIVERY COULD YOU CHANGE BACK? LOVE THE PEACH RINGS~STILL HAVENT WORKED OUT MY BEST DOSAGE~UPPING IT V SLOWLY~YOUR DELIVERY BEFORE,WAS PERFECT AND YOU ARE GOOD VALUE TOO,WITH A WIDE RANGE AND OFFERS,I AM SUFFERING FROM BOTH MENTAL AND PHYSICAL PAIN,SO WELCOMED THE EXTREMELY GOOD HAZZLE FREE DELIVERY,BUT I SUPPOSE THAT HAS GONE?
3 juni 2023
Review zonder uitnodiging
Fantastic product Really good team
Fantastic product Genuinely would recommend to anyone suffering from anxious feelings broken sleep.
This really is a good product. I wouldn't normally leave any reviews but I couldn't not. I just appreciate the care and effort put into the product and the communication from CBDGuru. Great team
24 mei 2023
Review zonder uitnodiging
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