My order hasn't arrived, I've been waiting for a very long time. Instead of my pistol, I received some cheap plastic pistol that I don't need for anything. It was supposed to be a full-size metal Maus... Toon meer
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Lees wat reviewers zeggen
Item not receieved. I sent 2 emails (no response). I then received an email which didnt acknowledge my emails, asking if I received my parcel okay. I replied informing them no, asked how we procee... Toon meer
Received the BB gun yesterday & is perfect for the task needed. Many changes from last time I owned any of these items, but understandable with over zealous agents of the state & miscreants within so... Toon meer
We had an issue with a broken BB gun. It broke within a few uses. Both myself and husband contacted them with no response. When they did finally respond, they didn't do anything even though this was... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
UK based online retailer of airsoft goods
Contactgegevens
Verenigd Koninkrijk
- www.cheapbbguns.co.uk
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It took very long to come
It took very long to come. The package was ripped and the paint from the gun went in a few days. The spring broke in a week. The magazine broke so the bullets kept jamming. Wouldn't reccomened.
Very good just a little slow on delivery
Very good prices and little to no hassle
Good service
Good service, easy site to use, reasonable price
Sent me out a gun with 224 average fps…
Sent me out a gun with 224 average fps but was advetised as 330. Ans I haven't had a reply back to any emails asking how I can get a refund.
Never answer emails and don't send out…
Never answer emails and don't send out goods. Got PayPal to get money back. What a bunch of rip of gits. Avoid at all costs, there are lots of other companies selling valve bb guns.
placed an order for a gun and a week…
placed an order for a gun and a week later it didn't track, so I called them and and emailed them but no-one picked up and no reply to my 2 -3 emails, luckily I ordered and paid through PayPal and opened a case where they quickly responded only after I opened a case and at that point they replied informing me that they didn't have any stock. don't order from this company unless you pay by PayPal
great service
Very good when ordered and was quick…
Very good when ordered and was quick arrival
Good little BB gun,
Item was not as described
Item was not as described. Company failed to communicate in any way to resolve issue. Had to progress the matter through PayPal after which company offered me less than 50% of my money back. Eventually received full refund - minus any postage (additional £14) costs. Very disappointed and company still advertising item incorrectly. WILL NOT USE AGAIN.
A mix up over delivery
A mix up over delivery, but once sorted everything fine. Would use again.
Warning - Please Read
Warning - save yourself the money and frustration of dealing with this 'company'.
We were sent the wrong item which was a gift. Unresponsive Customer Support eventually replied "the terms and conditions do state that they can be variations in the colouration or design in all our models". Suggested they review their Terms and Conditions as well as product descriptions carefully - as this is nowhere stated and customers have a consumer right to receive items as described.
Their suggested fix was to send some cheap ammo we couldn't use and a link to some printable targets we didn't want. Oh and a partial refund of £45.00. Urm no thanks, would prefer the £130 item we paid for. Seems that was too much to ask. How about paying return postage and sending the correct item we ordered like any other half decent business?
All in all, an extremely infuriating experience and I guess the big fat clue staring us in the face was in the name.
Aside from the point - the free pistol included with every order over £40 was nowhere to be seen and after being unable to come to a satisfactory solution - we cut our losses.
Something fishy about all the unrealistic positive reviews perhaps...?
STAY AWAY do some research and find a trustworthy business to deal with. Expensive lesson learned.
Excellent easy ordering reply straight…
Excellent easy ordering reply straight back let you no orders dispatched so over all very very happy
Comes very quick,lots of different…
Comes very quick,lots of different types of guns, and also very cheap
Great services
Great service, quick response and excellent customer service.
Missing part and no email response
The BB gun arrived missing the rear sight. I had only purchased this model here as there was supposed to be a free pistol sent as well, otherwise I had found it cheaper elsewhere. Free gift pistol never arrived. Didn't receive any response to emails sent to the seller. Will not buy here again.
Ordered 11 days ago now and it still…
Ordered 11 days ago now and it still hasn't arrived
I bought the "Spring Taurus PT92 Spring…
I bought the "Spring Taurus PT92 Spring Kit With Card Target", really good price for how much you get in the box and received within 7 days despite the bank holiday. Well pleased, thank you.
Ordered item that hasn’t arrived
Ordered item that hasn’t arrived. No address details or contact details.Emails sent to sales promised a response within 48 hours. My order hasn’t arrived within the seven days as promised. I’ll write this off and reorder elsewhere. Please note avoid this company at all costs please read earlier reviews who have received the same outcome such as myself. I do hope that those reading these will take note of my experience and put there trust in a more trustworthy company. It’s pointless the company replying to this review you can’t even reply to your emails!
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