No food delivered restaurant didn’t get order from chef online. Tried to email just bounced back cannot phone them no number and cannot send message either but they took my money
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
Bedrijf heeft geantwoord
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Toon meer
Bedrijf heeft geantwoord
It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ChefOnline.co.uk
Geschreven door het bedrijf
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Contactgegevens
Verenigd Koninkrijk
- support@chefonline.co.uk
- www.chefonline.co.uk
4,0
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van ChefOnline.co.uk
Dear Amanda,
Thank you for your feedback. We’re glad to hear your order arrived fairly quickly.
As a food ordering platform, we act as a medium between customers and restaurants, and we appreciate you taking the time to share your experience.
Easy to use!
7 februari 2026
Antwoord van ChefOnline.co.uk
Dear Mr Smith,
Thank you for your feedback! We’re happy to hear you found our platform easy to use. We look forward to serving you again soon.
It was simpler than going through 3rd…
It was simpler than going through 3rd parties and I was able to pay cash
5 februari 2026
Antwoord van ChefOnline.co.uk
Dear David Riches,
Thank you for your feedback! We’re glad you found it simpler than using third parties and that the cash payment option was helpful. We look forward to serving you again soon.
Antwoord van ChefOnline.co.uk
Dear Mark,
Thank you for your wonderful feedback! We’re happy to hear you found it easy to use. We look forward to serving you again soon.
Very reasonable price
Very reasonable price, naan bread nice, tandoori mix grill was okay. The chicken cooked well and tender. The lamb was a bit too well done. Chicken tikka masala mild as expected but not as deep in flavour as preferred with good portion of chicken. Lamb Rogan Josh was not as expected sauce was okay but needed more lamb and for it to be more tender. Bombay potato was okay again not as strong in depth of flavour. Was okay overall, not memorable but equally for the price probably equitable value.
5 februari 2026
Antwoord van ChefOnline.co.uk
Dear Bryan ,
Thank you for sharing your feedback. We’re glad you found the pricing reasonable and enjoyed parts of your meal.
We are sorry that some dishes did not meet your expectations in flavour and tenderness. As a food ordering platform, we act as a medium between customers and restaurants. Food preparation and quality are managed directly by the restaurant, and we’ve shared your comments with them for review and improvement.
Thank you for bringing this to our attention.
The curry was nice but I ordered…
The curry was nice but I ordered mushroom rice but when I got home I was only given pilau rice which was disappointing
1 februari 2026
Antwoord van ChefOnline.co.uk
Dear Andrew,
Thank you for your feedback. We are pleased to hear that you enjoyed the curry.
Please accept our sincere apologies for receiving pilau rice instead of mushroom rice. We have shared your feedback with the restaurant and will provide you with an update as soon as we receive their response.
Thank you for bringing this matter to our attention.
fast response
31 januari 2026
Antwoord van ChefOnline.co.uk
Dear John,
Thank you so much for your kind review! We’re delighted to hear that you found our response quick.
We look forward to assisting you again in the future.
Antwoord van ChefOnline.co.uk
Dear Derek Trevor,
Thank you for your kind feedback. We’re glad you had a great experience with both the food and staff. Looking forward to serving you again.
Problem with the code sending I tried to order from Tamasha in…
I tried to order from Tamasha in Lingfield but the code never was sent to my phone yet again!
So I ordered from this restaurant instead
31 januari 2026
Antwoord van ChefOnline.co.uk
Dear Adam,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about the difficulty you experienced while trying to place an order.
We’ve checked our system and can confirm the verification code was sent and delivered successfully. In some cases, device settings or network delays may prevent the message from appearing.
As a food ordering platform, we act as a medium between customers and restaurants. We appreciate you raising this issue, as it helps us continue improving the ordering experience.
Antwoord van ChefOnline.co.uk
Dear Elisa,
Thank you for your lovely feedback! We’re glad you always enjoy the food. We look forward to serving you again soon.
The food was on time and tasted great
The food was on time and tasted great, we'll definitely be ordering again
24 januari 2026
Antwoord van ChefOnline.co.uk
Dear Mark Spragg,
Thank you for your kind feedback! We’re delighted to hear the food arrived on time and tasted great. We really appreciate your support and look forward to serving you again soon.
Antwoord van ChefOnline.co.uk
Dear David,
Thankyou for your feedback. We are sorry to hear about the delay.
We can confirm that your order was placed successfully and sent to the restaurant. As a food ordering platform, we act as the medium between customers and restaurants, while preparation and delivery are handled by the restaurant.
We’ve shared your feedback with the restaurant for review.
Thank you for your patience and for bringing this to our attention.
Delicious food and ready for collection…
Delicious food and ready for collection efficiently. Food was hot and fresh.
21 januari 2026
Antwoord van ChefOnline.co.uk
Dear Daria and Jess,
Thank you for your feedback. We’re pleased to hear the food was ready for collection and arrived hot and fresh. We look forward to serving you again soon.
Easy to use.
21 januari 2026
Antwoord van ChefOnline.co.uk
Dear Mr Mallows,
Thank you for your valuable feedback! We’re happy to hear you found it easy to use. We look forward to serving you again soon.
Easy to order and accurate timing
Ease of order, no excessive fees, order on point including order time
19 januari 2026
Antwoord van ChefOnline.co.uk
Dear Niki,
Thank you for your valuable feedback! We’re glad you enjoyed an easy ordering experience, fair pricing, and an accurate, on-time order. We appreciate your support and look forward to serving you again.
Order not received 30 minutes wait on…
Order not received 30 minutes wait on arrival to collect not acceptable.
17 januari 2026
Antwoord van ChefOnline.co.uk
Dear Richard,
We’re sorry to hear about the issue you faced when collecting your order. We understand how frustrating delays at collection can be.
As a food ordering platform, we act as a medium between customers and partner restaurants. Your feedback has been shared with the restaurant so they can review the situation and improve their service.
Thank you for bringing this to our attention.
So quick and easy to order
17 januari 2026
Antwoord van ChefOnline.co.uk
Dear Customer,
Thank you for your feedback! We’re happy to hear you found the ordering process quick and easy. We look forward to serving you again soon.
Antwoord van ChefOnline.co.uk
Dear Mark,
Thank you for your wonderful review! We’re delighted to hear you always enjoy the food and that our service is friendly and quick. We look forward to serving you again soon.
Beyond the expectations
Always nice to order a meal from. I could even collect food earlier as it was my daughter Birthday. The best Indian food in its price range *****
18 januari 2026
Antwoord van ChefOnline.co.uk
Dear Vladana,
Thanks so much for sharing your experience. We’re really pleased to hear everything went smoothly, especially being able to collect the order earlier for your daughter’s birthday. We look forward to serving you again.
Just what’s new a ap that is easy to…
Just what’s new a ap that is easy to use . Brilliant
17 januari 2026
Antwoord van ChefOnline.co.uk
Dear Mrs Brunton,
Thank you so much for your feedback! We’re delighted to hear you find the app easy to use. Brilliant to have you with us! We look forward to serving you again.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.