No food delivered restaurant didn’t get order from chef online. Tried to email just bounced back cannot phone them no number and cannot send message either but they took my money
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
Bedrijf heeft geantwoord
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Toon meer
Bedrijf heeft geantwoord
It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ChefOnline.co.uk
Geschreven door het bedrijf
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Contactgegevens
Verenigd Koninkrijk
- support@chefonline.co.uk
- www.chefonline.co.uk
4,0
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van ChefOnline.co.uk
Dear Simon,
Thank you for your feedback! We’re happy to know you found our service prompt and polite, with an easy-to-use website. We look forward to serving you again.
Swift easy and simple.
16 januari 2026
Antwoord van ChefOnline.co.uk
Dear Kim,
Thank you for your wonderful review! We’re pleased to hear that you found our service swift, easy, and simple. We look forward to serving you again.
Fast easy to use efficient service…
Fast easy to use efficient service provided me with a lovely Indian takeout. Would use again.
10 januari 2026
Antwoord van ChefOnline.co.uk
Dear Sue Hill,
Thank you for your kind feedback! We’re delighted to hear you found our service fast, easy to use, and efficient. It’s great to know you enjoyed your Indian takeaway. We look forward to serving you again soon!
Don't order via ChefOnline.
We ordered a take away from our usual curry house at 6.30 pm on NYEve. I know. Busy night. At 8.30 I called to cancel. I have tried to contact 3 x but have not had any reply so that is £51 out the window. BE VERY CAREFUL. I won't be doing that again (ordering via ChefOnline).
31 december 2025
Review zonder uitnodiging
Did not send order to restaurant AGAIN.
Did not send order to restaurant AGAIN.
Took 2 hrs to get the food. Useless
10 januari 2026
Antwoord van ChefOnline.co.uk
Dear Paul,
Thank you for your feedback. We’re sorry to hear about the delay with your recent order.
We can confirm that the order was successfully placed through our platform. As we act as a medium between customers and restaurants, we have raised this issue directly with the restaurant so they can review what went wrong and avoid a repeat.
We appreciate you bringing this to our attention
Antwoord van ChefOnline.co.uk
Dear Mr Tareq,
Thank you for your kind feedback! We’re really pleased to hear you enjoyed the food. We look forward to serving you again soon.
Antwoord van ChefOnline.co.uk
Dear Barry Gray,
Thank you for your feedback! We’re glad to hear you found it very easy and straightforward to use. We look forward to serving you again soon.
Antwoord van ChefOnline.co.uk
Dear Kay,
Thank you for the lovely feedback. We’re really glad to hear you enjoyed the food, pricing, and delivery experience. We look forward to serving you again soon.
Antwoord van ChefOnline.co.uk
Dear Diane,
Thank you for your feedback! We’re glad to hear you found the ordering process easy and the service quick and efficient. We look forward to serving you again soon.
Very easy to order
10 januari 2026
Antwoord van ChefOnline.co.uk
Dear Margaret,
Thank you for your feedback! We’re glad to hear you found the ordering process easy and the service quick and efficient. We look forward to serving you again soon.
Antwoord van ChefOnline.co.uk
Dear Mrs Farrow,
Thank you for your wonderful feedback! We’re glad to hear you found the ordering process easy and the service quick and efficient. We look forward to serving you again soon
Antwoord van ChefOnline.co.uk
Dear Philip,
Thank you for your feedback! We’re delighted to hear you enjoyed the food and that it arrived on time. We look forward to serving you again soon.
I put in my order at 4 p.m
I put in my order at 4 p.m. on New Year's Eve for a 6:35 pick-up, but ended up waiting until 8 p.m. to receive the food. It was quite chaotic.
5 januari 2026
Review zonder uitnodiging
Antwoord van ChefOnline.co.uk
Dear Dhoal Vonk,
Thank you for sharing your feedback. We sincerely apologise for the delay and inconvenience you experienced with your New Year’s Eve order. Although busy periods can be challenging, this should not have affected your experience.
We truly appreciate your patience, and your feedback has been shared with the relevant restaurant to help improve their service during peak times.
This is more about the restaurant food…
This is more about the restaurant food quality than the agents that I ordered through. Food from Moonlight Tandoori is always good & delivered quickly. We have been using them for years for those reasons.
1 maart 2025
Antwoord van ChefOnline.co.uk
Dear Steve Morris,
Thank you for your wonderful feedback! We’re delighted to hear that you consistently enjoy the food quality and quick delivery from Moonlight Tandoori. Your loyalty over the years truly means a lot to us, and we look forward to serving you again soon.
Antwoord van ChefOnline.co.uk
Dear Humza,
Thank you for taking the time to share your feedback with us.
We’re sorry for the confusion caused regarding the delivery service for this restaurant. As an online ordering platform, we act as a medium between customers and our partner restaurants, and delivery availability is managed directly by the restaurant.
We have contacted the restaurant to review the matter and clarify their current delivery status. Once we receive their feedback, we will update you by email accordingly.
Thank you for your patience and understanding.
Great food and delivery
3 januari 2026
Antwoord van ChefOnline.co.uk
Dear Customer,
Thank you for your kind feedback! We’re delighted to hear you enjoyed both the food and the delivery service. We look forward to serving you again soon.
Antwoord van ChefOnline.co.uk
Dear Jon ,
Thank you for your feedback. We’re sorry to hear that the food arrived lukewarm and was disappointing.
As an online ordering platform, we act as a medium between customers and restaurants. Food quality and temperature are handled directly by the restaurant, but we will share your comments with them for review.
Thank you for bringing this to our attention
The food was fantastic as always and…
The food was fantastic as always and was delivered fairly quickly, but I ordered lamb tikka Pathia but got chicken.
3 januari 2026
Antwoord van ChefOnline.co.uk
Dear Sean,
Thank you for your feedback. We’re really pleased to hear you enjoyed the food and that it arrived quickly. We’re sorry about the mix-up with your order and have shared this with our partner restaurant so they can look into it and prevent it from happening again.
We appreciate you bringing this to our attention and hope to serve you again soon.
Ordering though chef on line was…
Ordering though chef on line was straight forward from start to finish.
3 januari 2026
Antwoord van ChefOnline.co.uk
Dear Paul,
Thank you for your great feedback! We’re delighted to hear that you found the ordering process with ChefOnline smooth and easy from start to finish. We look forward to serving you again very soon.
Antwoord van ChefOnline.co.uk
Dear Mhari Fox,
Thank you for the excellent feedback! We’re pleased to know you found the system efficient, simple to use, and completely hassle-free.
Your support is much appreciated, and we look forward to serving you again soon.
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