No food delivered restaurant didn’t get order from chef online. Tried to email just bounced back cannot phone them no number and cannot send message either but they took my money
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
Bedrijf heeft geantwoord
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Toon meer
Bedrijf heeft geantwoord
It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ChefOnline.co.uk
Geschreven door het bedrijf
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Contactgegevens
Verenigd Koninkrijk
- support@chefonline.co.uk
- www.chefonline.co.uk
4,0
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Our first time ordering online
Our first time ordering online! Too nervous before, but you made it simple enough for us to follow-Thank you!
29 november 2025
Antwoord van ChefOnline.co.uk
Dear Paul,
Thank you for choosing us for your first online order! We're glad the process felt simple and easy. We look forward to serving you again soon
Good first time experience
Easy online ordering and on our food was ready for collection at our chosen time.
First time ordering this way and was a good experience.
28 november 2025
Antwoord van ChefOnline.co.uk
Hello Kerry Aitchison,
Thank you for the wonderful feedback! We're delighted to hear your first online ordering experience was smooth and that your food was ready right on time. We look forward to serving you again soon!
Antwoord van ChefOnline.co.uk
Hello Mr Brinkworth,
Thank you for your wonderful review! We’re delighted to hear that you found our platform easy to use. We look forward to serving you again soon.
Dreadful
Trying to use for first time.
Can't sign up, can't sign in, can't pay with card, can't progress to next page without selecting cash method.
No idea how long till food is ready.
All in all, hopeless system
29 november 2025
Antwoord van ChefOnline.co.uk
Dear Jon,
Thank you for reaching out, and we’re very sorry to hear about the difficulties you experienced while trying to place your order.
We can confirm that your order was successfully received on our system. However, the issues you described with signing up, signing in, and payment selection are not expected behaviours, and we would like to investigate this further.
Could you please let us know which device you were using (iPhone, Android, desktop) and share a bit more detail about what happened during the registration and checkout process? This will help our tech team identify and resolve the issue promptly.
You can email us directly at support@chefonline.co.uk.
Thank you for your patience and for bringing this to our attention.
Exceptional service and food
Exceptional service and food. Highly recommend Shapla Spice.
29 november 2025
Antwoord van ChefOnline.co.uk
Hello Gary Knowlson,
Thank you for your wonderful review! We’re pleased to hear you enjoyed the service and the food. Hope to see you again soon!
First time customer
Ordered online. picked a time slot. Food was ready bang on time. Mixed sharing starter was delicious and Garlic chilli chicken was really good. First experience and very pleased.
28 november 2025
Antwoord van ChefOnline.co.uk
Hi Darryl,
Thank you for the wonderful feedback! We're delighted your order was ready on time and that you enjoyed the mixed sharing starter and garlic chilli chicken.
We're glad your first experience was great and look forward to serving you again soon.
The only offering for our local Raj
The only offering for our local Raj. Never works, always gets stuck in a loop. Always need to ring up and order. Recommend you get the number of your local and cut out these scamming sites.
28 november 2025
Review zonder uitnodiging
No idea who you are
24 november 2025
Super friendly team and very yummy…
Super friendly team and very yummy food. The dhal, bindi, and tandoori chicken were delicious. Happy to have found a new local go to for authentic Indian food!
26 november 2025
Antwoord van ChefOnline.co.uk
Dear Kate,
Thank you so much for the wonderful feedback! We’re really glad you enjoyed the dhal, bindi and tandoori chicken.We look forward to serving you again soon
Antwoord van ChefOnline.co.uk
Dear Daniel,
Thank you for the kind words! We’re pleased to hear you enjoyed the service and the food. Hope to see you again soon!
Antwoord van ChefOnline.co.uk
Hello Brian Noke,
Thank you for your wonderful feedback. We're glad you found our platform nice and simple to order. Hope to serve you again soon at www.chefonline.co.uk
Antwoord van ChefOnline.co.uk
Hello Anne Ockelford,
Thank you for your wonderful review! We’re delighted to hear that you found our platform easy to use and enjoyed the hot food. We look forward to serving you again soon.
Order not forwarded to restaurant.
Placed my order and received email confirmation. Got to the restaurant and the order had not been forwarded to them. Restaurant apologised though it was not their fault. Had to wait half an hour for order to be cooked.
21 november 2025
Antwoord van ChefOnline.co.uk
Dear Stephen,
Thank you for letting us know. We’re very sorry your order wasn’t forwarded to the restaurant despite the confirmation email. We understand the inconvenience this caused.
Our technical team is investigating the issue, and we’re working to prevent this from happening again.
Thank you for your patience. We will update you once we have more information.
The bag wasn't sufficient enough and…
The bag wasn't sufficient enough and all the food came out the bottom.
17 november 2025
Antwoord van ChefOnline.co.uk
Dear Mr Craig,
Thank you for your feedback. We’re very sorry to hear the bag wasn’t sufficient and your food spilled. We’ve shared your concerns with the restaurant so they can review their packaging for future reference.
We appreciate you bringing this to our attention.
Antwoord van ChefOnline.co.uk
Hello Mia Morris,
Thank you for sharing such wonderful feedback. Happy to hear that you enjoyed the food. Hope to serve you again soon at www.chefonline.co.uk
My husband and I have been loyal…
My husband and I have been loyal customers of this restaurant for over 10 years, and we can truly say one thing: No matter what we order.. the meals are always fresh, delicious, and prepared with that unique touch we can’t find anywhere else.
16 november 2025
Antwoord van ChefOnline.co.uk
Dear Ms Aline,
Thank you so much for your wonderful review and for being loyal customers for over 10 years. We truly appreciate your continued support—it means a lot to know our food consistently brings you satisfaction and a unique taste you enjoy.
We’re honoured that you've chosen our restaurant as your go-to for fresh, delicious meals, and we look forward to serving you for many more years to come.
Excellent service
Ordering process very quick and easy. Prices clearly shown and delivery spot on time.
16 november 2025
Antwoord van ChefOnline.co.uk
Hello Tina Farrell,
Thank you for your wonderful review, We’re delighted to hear that your order arrived on time and you found our platform easy to use and quick. We look forward to serving you again soon!
EASY TO ORDER AND PAY
15 november 2025
Antwoord van ChefOnline.co.uk
Hello Mrs. L. Golding,
Thank you for your wonderful feedback.
We're glad you found our platform easy to order and pay. Hope to serve you again soon at www.chefonline.co.uk.
Antwoord van ChefOnline.co.uk
Hello Michelle,
Thank you for your wonderful review. We’re delighted to hear that your order arrived on time, hot, and tasted amazing. We look forward to serving you again soon!
Nice food but arrived too early,6 pm I…
Nice food but arrived too early,6 pm I ordered it for 7-15 pm.
14 november 2025
Antwoord van ChefOnline.co.uk
Hi Karl,
Thank you for your feedback. We’re glad you enjoyed the food; however, we’re sorry to hear it arrived earlier than your selected time. We have forwarded your feedback to the appropriate restaurant for their attention.
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