No food delivered restaurant didn’t get order from chef online. Tried to email just bounced back cannot phone them no number and cannot send message either but they took my money
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
Bedrijf heeft geantwoord
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Toon meer
Bedrijf heeft geantwoord
It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ChefOnline.co.uk
Geschreven door het bedrijf
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Contactgegevens
Verenigd Koninkrijk
- support@chefonline.co.uk
- www.chefonline.co.uk
4,0
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nice food but arrived too early,6 pm I…
Nice food but arrived too early,6 pm I ordered it for 7-15 pm.
14 november 2025
Antwoord van ChefOnline.co.uk
Hi Karl,
Thank you for your feedback. We’re glad you enjoyed the food; however, we’re sorry to hear it arrived earlier than your selected time. We have forwarded your feedback to the appropriate restaurant for their attention.
Antwoord van ChefOnline.co.uk
Hello Andy,
Thank you for sharing such wonderful feedback. We’re really happy to hear you find our app simple and efficient.
We appreciate your support and look forward to serving you again soon!
Came late
Had to wait quite a while for our order, despite ordering online, before opening time!
8 november 2025
Antwoord van ChefOnline.co.uk
Dear Shelley,
Thank you for your message. We are sorry to hear about the delay with your order. ChefOnline works as a liaison between customers and partner restaurants, and we have passed your feedback to the restaurant management for review.
We appreciate your patience. If you need any further assistance, please contact us at support@chefonline.co.uk.
Unfortunately our food was not…dlivered …….was not delivered at all !
Unfortunately our food was not delivered at our requested time . We phoned the restaurant to discover they were having problems and could not fulfil our order . This of course was extremely upsetting as we had guests and were looking forward to our delivery .
7 november 2025
Antwoord van ChefOnline.co.uk
Dear Joan,
Thank you for contacting us and sharing your experience regarding your recent order. We are sorry that your delivery did not arrive at the time you expected and that this caused inconvenience during your planned gathering.
Please note that we serve as an independent ordering platform connecting customers with restaurants, and we have already forwarded your concern to the restaurant management for review.
We appreciate your patience. If you need any further assistance, please contact us at support@chefonline.co.uk.
Fantastic food
There was a delay with the delivery which was beyond their control (car breakdown). The food was out of this world
5 november 2025
Antwoord van ChefOnline.co.uk
Dear Carole,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk
Placed an order through you and the…
Placed an order through you and the restaurant had closed down.
1 november 2025
Antwoord van ChefOnline.co.uk
Dear Customer,
We sincerely apologise for any inconvenience you may have experienced. Your feedback has been forwarded to the appropriate restaurant.
Antwoord van ChefOnline.co.uk
Dear Mr David,
Thank you for sharing such wonderful feedback. We are delighted to know you found our service seamless and simple. Hope to see you again at www.chefonline.co.uk
Antwoord van ChefOnline.co.uk
Dear Mr Ben,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk
Long winded ordering and although you…
Long winded ordering and although you say you deliver to Lancing you declined delivery to BN15 8LN so I had to collect
1 november 2025
Antwoord van ChefOnline.co.uk
Dear Edward,
Thank you for sharing your feedback, and we are truly sorry to hear about your recent experience.
ChefOnline provides the ordering platform, while the preparation and delivery are carried out by our partner restaurant. However, please be assured that we have already passed your comments to both the restaurant and our support team so this can be reviewed and addressed promptly.
We sincerely appreciate your patience and understanding. If you would like any further assistance, please do not hesitate to contact us at support@chefonline.co.uk and we will be happy to help.
Quick and easy to order
1 november 2025
Antwoord van ChefOnline.co.uk
Dear Mr Summers,
Thank you for sharing such wonderful feedback. Happy to hear that you enjoyed the food & find our platform user-friendly. Visit us again at www.chefonline.co.uk
Excellent food. Been eating their food for many years!
Amazing food and service. Lovely people, too!
1 november 2025
Antwoord van ChefOnline.co.uk
Dear Michael Daly,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk
Antwoord van ChefOnline.co.uk
Hello Linn,
Thank you for sharing such wonderful feedback. We're glad to hear that you loved the service. Hope to see you again at www.chefonline.co.uk.
No longer working with the venue
No longer working with the venue, so the food wasn't ready or anything.
29 oktober 2025
Antwoord van ChefOnline.co.uk
Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear about your experience. Please note that the restaurant has not informed us of any changes to their partnership with us.
However, we’ll investigate this matter further to understand why this information was shared. We sincerely apologise for the inconvenience and appreciate your understanding.
Easy to order
Easy to order, didn’t have to pay until order was picked up and staff very courteous when order picked up.
27 oktober 2025
Antwoord van ChefOnline.co.uk
Hello Neil,
Thank you for sharing such wonderful feedback. Happy to know you find our platform user-friendly. Visit us again at www.chefonline.co.uk.
Antwoord van ChefOnline.co.uk
Dear Customer,
We sincerely apologise for any inconvenience you may have experienced. Your feedback has been forwarded to the appropriate restaurant.
Antwoord van ChefOnline.co.uk
Dear Corrine Pepperell,
Thank you for sharing such wonderful feedback. We're glad to hear that you loved the service. Hope to see you again at www.chefonline.co.uk
The app was easy to use
24 oktober 2025
Antwoord van ChefOnline.co.uk
Dear Ian Williams,
Thank you for sharing such wonderful feedback. Happy to know you find our platform user-friendly. Visit us again at www.chefonline.co.uk
Food was great friendly staff and ready…
Food was great friendly staff and ready when they said it would be
25 oktober 2025
Antwoord van ChefOnline.co.uk
Dear William Bye,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk
Antwoord van ChefOnline.co.uk
Dear Lee Bridgen,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk
Antwoord van ChefOnline.co.uk
Dear Alexander Raven,
We sincerely apologise for any inconvenience you may have experienced. Your feedback has been forwarded to the appropriate team to look into the matter.
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