Chemistdirect Reviews 

I have my medication delivered quickly and easily. The staff are so helpful and friendly. I highly recommend this online Chemist - excellent service.

Had the product I wanted and the shipping was fast

Prompt delivery of my order.
Goods packaged well, no damage to order.

helpful when they were out of stock, refunding straight away & updating my order; also let me cancel an order I made so I could edit my order.
Ive ordered about 4 times from them now

As others have mentioned, you may save few dollars but the item won’t get delivered. Unfortunately had bad experience with their courier. Couriersplease didn’t leave collection card and took the parcel to some sketchy news agency nearby. I initially thought it’s a scam and now Apparently it’s my fault for not checking the tracking location. Deal with extreme caution, I don't care about the $10 postage it’s the principle that was broken and I got blamed for it. Avoid the hassle and buy it somewhere else.

First time ordering perfume,good value and service,would recommend

Ordering from Chemist Direct was easy enough and I saved a few cents but that's where the good news ends! They use Couriers Please (check out their reviews to see how bad they are) and my order was NOT delivered to my home but instead I had to spend hours trying to chase up what was going on and had to go and get it myself from some random newsagency where the courier driver had dumped my order! Chemist Direct had a nice man in customer service who tried to help me but after all of the hassle I was put through I was offered a pathetic 5% discount on a future order! Are you kidding? As if I would ever buy from you again! Chemist Direct try and save themselves a few dollars by using Couriers Please but then put their customers through hell having to chase their undelivered parcel. It is NOT WORTH THE HASSLE to buy from Chemist Direct. Go to your local pharmacy and get better service, professional advice and save yourself the hassle.

Didn’t get my order/ said it was my problem or to contact my delivery company/ lost $400

Why so many bad reviews?? If you’re skeptical, don’t worry. They do deliver, mine wasn’t delayed. Good service!

Ordered items, was told “waiting on stock”, so agreed to wait. However after three weeks of waiting no supply, no follow up, so I put it to them “supply or refund”. They promptly refunded. Chemist Direct at least get a star for that, but if you “need” your order, then look elsewhere. I don’t order unless I need the item!

Poor, disinterested customer service. Had ordered previously a couple of times without issue, this time no delivery and customer service couldn't care less.

They have the worst return policy! How are you to know if a product is defective unless you open it? I have spent a bit of money in this store but that's over. Chemist Warehouse, here I come!

I placed an order and was sent the wrong product. I was told that I would need to pay the cost of sending back the product which THEY WRONGLY sent me. ChemistDirect YOU made the mistake so YOU should pay for it, not me.

I saw the item advertised and placed the order Monday at 2.30pm
Parcel delivered Wednesday 8.30 am
Superb service as well as product advertised was excellent

Trying to order from this company is a nightmare!! I tried to order an item of stock at £5.99 but was limited to only being allowed to order one item at a time when I wanted to order four which results in having to pay for postage and packaging four times which obviously bumps up the price of the individual item. Also, Sephora and Feelunique websites are offering the same item at £5.31 and their orders are fulfilled by Chemistdirect so why the price difference. Also, on Sephora and Feelunique website you can order three items which I find strange when Chemistdirect are fulfilling their order! Also, being only able to order three of this particular item instead of the four I wanted, results in me having to pay for postage and packaging.

Chemist Direct is also know as Pharmacy Online - Took time to support this online store, only to receive a fraction of what I ordered. A $270 order ended up only getting $80 worth of product. Only good for apologies.

The website was easy to navigate, the range of items was good and the prices were excellent. The delivery came quickly and everything in it was perfect and lovely.

Quick service. Great to deal with. Thank you