Chipotle Mexican Grill Reviews 880

Terrible portion I will never be going back here

Last time I went in Chipotle's it was when they first opened and the bowl I got was cold like straight out of the fridge. If their food is made fresh daily why would have came out of the fridge ?????? I haven't been back and don't know if I ever will. Ended up trhowing it in the trash, it was disgusting !!!!!!!!

They used a half scoop of rice, half scoop of meat which was only about 5 pieces of meat. The guy was literally putting meat in my bowl piece by piece. SMH! And two bowls totaled @$25.00 ! RIDICULOUS!!! SHUT CHIPOTLE DOWN!!!!!!!!!!!

The portions are a complete scam. $20 for a bowl that’s not even halfway filled.

It was my first time there. I thought I was ordering a taco salad, but there was no shell. I had a bowl of soggy "whatevers." The steak was mostly gristle. I threw most of it out. Very nasty. The chips weren't even good, too spicy. Money wasted; I won't be back.

Wow, very small portions!!!!!’nnn n

I was at the 117 location in Lima Ohio on may 17, the place was dirty & my food was cold! When I ordered the bin of Barbacoa was empty. The server said he would be right back. He went to the back of kitchen & took my half finished bowl with him. When he returned, my bowl now had meat? He finished my bowl & when I went to eat it in store, it was cold! I won’t be returning to this location anytime soon! Location is poorly managed! Guess you can attribute it to the younger generation & their poor work ethic & manners🤷🏻‍♂️

The last five times we ordered from Chipotle on Smoky Hill Road in Colorado they have messed up our order. This is the worst managed Chipotle I have ever seen. They need to get someone who actually cares about customers or at least an IQ above single digits. I'm done with this worthless company.

Tiny portions, pale greens not worth the money

Portion sizes are so bad , you hardly get any rice

I had my friend pick up chipotle for me tonight as I was at work and unable to go and only had cash for a payment. I must say, I am very disappointed in the quality of my food. I understand it was close to 10pm and the store closes at 11pm but getting 10 pieces of chicken and less than 1/4 cup of black beans is just pathetic. I guess it’s time to find a different fast, fresh Mexican restaurant because this apparently isn’t.

Drew sent me

We were beyond disgusted with the filthy state of the Chipotle store we stopped at last night. The store was in north Fargo, North Dakota located at 1204 19th Ave North. Every table, inside and out was covered in filth, leftover food chunks, and obviously not wiped off for some time. There was mixed food ingredients in and all around each and every food serving container in the order line. The floors were filthy, especially in the kitchen area. Grease pouring down the fryers. Staff appeared to not know what they were doing, repeatedly asking the same questions over and over about our food picks. So disgusting.

I have ordered on the app twice and each time they have forgotten my guacamole. The first time I contacted customer service on the app and issued me a guacamole rewards to use on my next purchase. Tried using the rewards and again did not receive my item and when I called to speak to customer service on the phone, they mentioned they could give me a guacamole rewards since technically did not spend money on this order. I tried to explain that this was the second time and I did not want a reward because I am not receiving the item so I will not be ordering online again. I just wanted them to refund me the actual money for the side of guac. They couldn't do it and because of that poor customer service relationship, I will not be ordering online or will go there again in person. Btw, this happened in two different locations (Dallas and Irving).

The order was online for pickup at Forney, Texas hwy 80-fm 1641 location. I got there at the was 25 minutes late, I got home the order was missing all the added items I ordered except the plain rice, beans and meat. Don't try calling them you're wasting your time. I won't patronize them anymore.

Unprofessional, unethical, rude employees and untrustworthy. Do not support this location horrible!

Usually it’s ok but today chicken was all burnt and hard to chew, most of meat got in garbage.
This is the second time I had this experience. They must use the cheapest kind of chicken meat.

Firstly the employee are arrogant and attitude. Seems like they are working in NASA. They always try to give as little as they can especially to group of community of people. I think we all pay the same dollar amount and also they are highly unprofessional as the Chipotle are keeping those people who don’t know basic of English. I have seen so many times. Although I like the food it serves which is very balanced and so is the reason having been eating. But quality of service does matter.