Steve was really helpful. I have a beautiful dining table from Coku and during a house move I lost the bolts that connect the top to the stand. I messaged asking if I could purchase them and Steve res... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The whole buying process was seamless from start to finish—every stage from placing the order to delivery was perfectly clear. The item was packaged really securely, protecting the furniture without... Toon meer
Bedrijf heeft geantwoord
I ordered 6 x Bella Dining chairs in Olive Green while on sale Bank Holiday Monday. Delivery was booked for the following Thursday. I was kept up to date with the delivery time window, and my reques... Toon meer
Bedrijf heeft geantwoord
I liked the look of the "Axel" TV unit, especially the colour, so I ordered it and I LOVE it. The colour is perfect, the unit is the perfect height to put a TV on. It is solidly build using Acacia woo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to COKU Home, where we specialise in crafting stunning, high-quality furniture for your home. Our pieces are designed to add warmth and elegance to any space, with a focus on sustainability and durability. From cosy chairs to sleek dining tables, we offer a range of styles to suit any taste. Follow us for inspiration and to see our latest designs. Elevate your living space with COKU. With over 1000 5* reviews across all platforms, see why our customers love COKU so much.
Contactgegevens
Verenigd Koninkrijk
- www.coku.co.uk
4,6
Uitstekend
543 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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The best customer service ever
The best customer service ever. Fast delivery with impeccable delivery tracking step by step. Literally the best customer experience. Happily surprised
26 juni 2026
Antwoord van COKU Home
Wow, thank you so much, this has absolutely made our day! We work really hard to make the whole experience as smooth as possible from start to finish, so it means everything to hear that it landed that way. We can't wait to welcome you back!
Warm regards
COKU Customer Care
Antwoord van COKU Home
Hi Thomas, thank you so much for your lovely 5-star review.
We’re really pleased to hear you’re happy with your order and the service received. Thank you again for choosing COKU and we hope to welcome you back again soon.
Warm regards
COKU Customer Care
Absolutely fabulous!
2 juli 2026
Antwoord van COKU Home
Thank you so much for your review.
We’re so pleased to hear you’re happy with your order that is exactly what we love to hear!
Thank you again for choosing COKU and we hope to welcome you back again soon.
Warm regards
COKU Customer Care
Antwoord van COKU Home
Thank you so much for your lovely 5-star review.
We’re really pleased to hear you’re happy with the quality and that your order was delivered in good time.
Thank you again for choosing COKU and we hope to welcome you back again soon.
Warm regards
COKU Customer Care
Great quality furniture
Great quality furniture and very timely delivery. It’s obvious they invest in customer service and delivery services. We ordered a TV unit and it’s absolutely gorgeous. Assembly was easy and their courier delivered it all the way to the living room.
17 juni 2026
Review zonder uitnodiging
Antwoord van COKU Home
Hi Yara, thank you so much for your lovely 5-star review.
We’re so pleased to hear you’re happy with your TV unit and that the delivery and assembly process went smoothly. Customer service and careful delivery are really important to us, so it’s wonderful to know this came across.
Thank you again for choosing COKU, we hope you love your new piece for many years to come. :)
Warm regards
COKU Customer Care
A great quality coffee table
A great quality coffee table. It was delivered at the date and time specified. Excellent communication from the delivery company. I would definitely use COKU again.
26 juni 2026
Antwoord van COKU Home
Hi there! Thank you so much for your lovely review.
We’re really pleased to hear you’re happy with the quality of your coffee table and that everything arrived on the date and time specified. It’s also great to hear the delivery communication was excellent.
Thank you again for choosing COKU, we’d be delighted to welcome you back in the future!
Warm regards
COKU Customer Care
Sara table & Athena chairs - great!
We recently took delivery of a Sara 1m diameter wide oak table and 2 Athena chairs. All items are well made and look great. The chairs are in stone (a light grey) and were easy to assemble.
The table was a little more difficult to build as the lettering and numbers, mentioned in the instructions for the legs, were missing. The construction is simple enough so we quickly worked out what went where
The only complaint is regarding the cardboard packaging. The items were securely packaged but the cardboard smelled as though it had been left outside during muck spreading on a farm!
Overall, we are very pleased with the quality and looks of the furniture, which was delivered undamaged and on time by AIT
18 juni 2026
Review zonder uitnodiging
Antwoord van COKU Home
Thank you for such a thoughtful review! So glad the Sara table and Athena chairs have landed well and that you're pleased with the quality. Apologies for the missing leg markings, we'll get that flagged, and we're glad you were able to work it out! As for the cardboard… we'll be having a word! 😄 Thank you again for choosing COKU, we hope you love the furniture!
Warm regards
COKU Customer Care
Fabulous company to deal with
Fabulous company to deal with , bought dinning table & chairs 2 years ago ,at the time of ordering service was second to none quick & efficient delivery, have just contacted them as one of my chair legs got damaged & they sorted it without any hassle, will definitely use this company again & would highly recommend
22 juni 2026
Review zonder uitnodiging
Antwoord van COKU Home
Thank you so much for this wonderful review! We're so pleased to hear you've been enjoying your dining table and chairs for two years and that we could get the chair leg sorted quickly and without any hassle when you needed us. That's exactly the experience we always want to provide. We hope to hear from you again soon! 🤎
Warm regards
COKU Customer Care
Lovely table
Lovely table, quick delivery great communicstion and customer service, what more could you ask for
8 juni 2026
Antwoord van COKU Home
Thank you so much for your kind words! We're so pleased to hear you love the table and that the delivery and communication hit the mark, we always strive to make the whole experience as smooth as possible. Reviews like yours really do mean the world to us. Enjoy your beautiful new table!
Warm regards
COKU Customer Care
Antwoord van COKU Home
Thank you so much for your wonderful review! We're thrilled to hear you're loving the chairs, they really are something special! It's always a joy to know our customers are happy with both the product and the service. We hope you enjoy them for many years to come, and we'd love to see you again soon!
Warm regards
COKU Customer Care
Delivered with broken parts
Nice piece of furniture, however, despite being very well wrapped, it was delivered with a broken door catch, and missing screws on a door hinge which meant the door didn't hang properly. Although a new door opener was posted to me I had to find someone to fit this for me as i didn't have the tools, so it was a bit disappointing.
19 februari 2026
Antwoord van COKU Home
Thank you for your review and we're pleased to hear you're happy with the piece itself! We're sorry to hear about the door catch, unfortunately these can occasionally be fragile during transit, even with careful packaging. We apologise for the inconvenience this caused. For future reference, should this ever happen again, the catch is straightforward to refit at home using just a small cross-head screwdriver and 4 screws. We're glad we were able to get a replacement out to you quickly, and we hope you're now enjoying your furniture!
Warm regards
Sam
This company is special
This company is special. I received my table, and it was gorgeous. I was t expecting it to be different shades of the wood grain but after 24 hours I just fell in love with it. The company offered to change it and even showed me pictures of others if u wanted to exchange but u chose not to. Will definitely be purchasing from coku again.
9 juni 2026
Review zonder uitnodiging
Antwoord van COKU Home
Thank you so much for this wonderful review! Our goal is always to ensure our customers are 100% satisfied with their items, so we are absolutely thrilled to hear that you love your table. Natural wood is truly unique, no two pieces are ever the same, and it sounds like yours has its own beautiful character! We're so glad you gave it a little time and fell in love with it. We can't wait to welcome you back to COKU for your next purchase!
Warm regards
COKU Customer Care
Antwoord van COKU Home
Hi Noreen,
Thank you for your 5-star review! We're so pleased to hear you're happy with your table and that the ordering and delivery process was smooth and convenient. We truly appreciate your support and hope you enjoy your new table for many years to come.
Kind regards,
COKU Customer Care
Beautiful table looks lovely in my…
Beautiful table looks lovely in my kitchen many comments would definitely recommend
26 mei 2026
Antwoord van COKU Home
Hi Phillip,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you're loving your new table and that it looks beautiful in your kitchen. It's especially lovely to know that it's already receiving compliments from friends and family. Thank you for your recommendation and for choosing COKU Home – we hope you enjoy your table for many years to come.
Kind regards,
COKU Customer Care
Looks lovely but quality is really poor
The table we ordered was meant to be delivered within 2 weeks. 8 weeks later no sign. Rang up and they offered a much cheaper option and when my wife said hell no lets get a refund. We got upgraded to the Thor table which was lovely. I then inquired about the tv unit asked was it in stock. He said yes got both delivered the same day. Delivery guys were rude. Wouldn't put the table or tv unit in the rooms I wanted or needed. Fast forward 6 months. The table looks lovely but the farnish is really poor. Its not sealed and is super easy to stain. I had to get someone in to seal it properly. The tv unit. Both doors closers are broke and both hinges are bent. The doors are to heavy for the hinges. The table and tv unit look lovely but the quality is so poor
25 mei 2026
Review zonder uitnodiging
Antwoord van COKU Home
Hi Henry,
Thank you for your review and for your feedback.
Firstly, I’m sorry to hear you were unhappy with parts of your experience. I have tried to locate your order from the details on the review, however I haven’t been able to identify it, so please could you reach out to us directly with your order number so we can look into this properly for you.
In terms of the tabletop finish, the items are fully sealed and protected. That said, like most solid wood furniture, stains can still occur if spillages or marks are left sitting on the surface for extended periods of time.
Regarding the TV unit, the push-open door closers and hinges are both replaceable parts, and we would be more than happy to send replacement mechanisms and hinges out to you if needed.
Please do get in touch with us directly so we can help resolve this for you.
Kind regards,
Sam
COKU Home
Will have to repair shelves in unit as…
Will have to repair shelves in unit as not vert secure
5 mei 2026
Antwoord van COKU Home
Hi Paul,
Please reach out to us directly with some further details and we’ll look into this for you.
Kind regards,
Sam
COKU Home
Excellent customer service
Excellent customer service from Steve when I had a delivery query. He was so helpful and I am delighted with the dining room chairs I bought. Would definitely use Coku again for further orders!
14 mei 2026
Review zonder uitnodiging
Antwoord van COKU Home
Hi Louisa, thanks so much for the lovely review. We’re really pleased to hear you’re happy with the dining chairs, and I’ll be sure to pass your kind comments over to Steve as well. He’ll really appreciate it.
Thanks again for your support, and we’d love to welcome you back to COKU again in the future!
Kind regards,
COKU Customer Care
Great Quality, Easy Assembly
I got two cupboards from coku on two separate occeasions. Great quality every time and easy to put together, as you just have to screw in the legs, which is rare nowadays.
12 februari 2026
Review zonder uitnodiging
Antwoord van COKU Home
Hi Jake, thank you so much for this wonderful review and for being a returning customer, it truly means the world to us! We are so pleased to hear the assembly was nice and straightforward. You are absolutely right, we always try to keep things as simple as possible and it is great to hear that came through. We hope to welcome you back for your next piece very soon!
Warm regards
COKU Customer Care
Great product.Punctual and polite…
Great product.Punctual and polite delivery service.Good experience.
5 mei 2026
Antwoord van COKU Home
Hi Terry, thank you so much for your lovely review. We are so pleased to hear you had a great experience from delivery through to the product itself. We hope to welcome you back soon!
Warm regards
COKU Customer Care
Beautiful table
Beautiful table, great quality am so pleased with it, can't wait to host a dinner party, would definitely recommend. Fast delivery too, perfect!
5 mei 2026
Antwoord van COKU Home
Hi Kevin,
Thanks so much for the lovely review, we’re really pleased to hear you’re happy with the table.
Hope it makes the perfect centrepiece for plenty of dinner parties to come! Thanks again for the recommendation and support. We hope to welcome you back again soon.
Warm regards
COKU Customer Care
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