Steve was really helpful. I have a beautiful dining table from Coku and during a house move I lost the bolts that connect the top to the stand. I messaged asking if I could purchase them and Steve res... Toon meer
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The whole buying process was seamless from start to finish—every stage from placing the order to delivery was perfectly clear. The item was packaged really securely, protecting the furniture without... Toon meer
Bedrijf heeft geantwoord
I ordered 6 x Bella Dining chairs in Olive Green while on sale Bank Holiday Monday. Delivery was booked for the following Thursday. I was kept up to date with the delivery time window, and my reques... Toon meer
Bedrijf heeft geantwoord
I liked the look of the "Axel" TV unit, especially the colour, so I ordered it and I LOVE it. The colour is perfect, the unit is the perfect height to put a TV on. It is solidly build using Acacia woo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to COKU Home, where we specialise in crafting stunning, high-quality furniture for your home. Our pieces are designed to add warmth and elegance to any space, with a focus on sustainability and durability. From cosy chairs to sleek dining tables, we offer a range of styles to suit any taste. Follow us for inspiration and to see our latest designs. Elevate your living space with COKU. With over 1000 5* reviews across all platforms, see why our customers love COKU so much.
Contactgegevens
Verenigd Koninkrijk
- www.coku.co.uk
4,6
Uitstekend
543 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Great communication, very satisfied
There was a slight delay with the delivery of our table. Communication was great throughout so we were kept updated. Delivery was simple to organise. The table is beautifully made and looks great in our home
27 april 2026
Antwoord van COKU Home
Hi Lin, thank you so much for this lovely review, we are absolutely delighted to hear your table looks beautiful in your home! We always aim to keep our customers fully informed and it is wonderful to hear the communication made the experience a smooth one despite the slight delay. Enjoy your gorgeous new table and we hope to see you again soon!
Warm regards
COKU Customer Care
There was a delay but they kept me…
There was a delay but they kept me informed. And then good communication re delivery. Pleased with table and price.
27 april 2026
Antwoord van COKU Home
Hi Valerie, thank you so much for your kind review and for your patience with the delay. We really do appreciate it! We are so pleased to hear you are happy with your table and that the communication throughout helped. We hope to welcome you back again soon!
Warm regards
COKU Customer Care
Fabulous communication re delay in…
Fabulous communication re delay in delivery.
Delighted with the quality of the table. Looks stylish and solid
27 april 2026
Antwoord van COKU Home
Hi Catherine, thank you so much for this wonderful review, we are so pleased to hear you love your table and that it lives up to expectations! We always want to be as transparent as possible when delays occur so it is really lovely to hear that was appreciated. Enjoy your beautiful new table and we hope to welcome you back soon.
Warm regards
COKU Customer Care
Good service, poor aftercare
Designs are great and initial customer service is commendable and personable.
However I bought a large piece of furniture that should be rock solid but had a clear quality Issue that caused it to break after a short time.
The response from the company was poor, Instantly dismissive and decided to reject repairs request and instead wants me to carry out what are significant repairs.
Im not too interested in the reason but I do wish to leave this review that they have an extremely strict returns policy. So if you happen to get a delayed defective product. You will be out of pocket
11 mei 2026
Review zonder uitnodiging
Antwoord van COKU Home
Hi Gareth,
Thank you for your review. We’re glad to hear you were happy with the design and our initial service.
We do, however, need to clarify the situation regarding your claim. The unit was purchased last year, and based on the photos and video provided, the damage is not consistent with a manufacturing fault. The point of failure runs through the panel itself rather than at a joint or fixing, and the evidence shows it has been subjected to extreme force rather than failing through normal use. This is also the first instance of this type of issue across the many units we’ve sold in this range over several years.
As a business, we absolutely stand behind our products. If there is a genuine manufacturing fault, we will always repair or replace under warranty without hesitation. In this case, the damage has been assessed as user-caused, which unfortunately falls outside of warranty cover.
We appreciate this isn’t the outcome you were hoping for, but we have been consistent and transparent in our assessment based on the evidence provided.
Kind regards,
Sam
COKU Home
Dining table and chairs
All items really well packaged and delighted with my dining table and chairs …unfortunately the base of the table arrived damaged but an email to COKU was quickly replied to and a replacement base was immediately dispatched and damaged one collected… all in all a very good experience and a lovely dining set.
27 april 2026
Antwoord van COKU Home
Hi Valerie, thank you so much for taking the time to leave such a kind review, we are thrilled to hear you love your dining table and chairs! We are sorry to hear the base arrived damaged but we are really pleased we were able to get that resolved quickly for you. This is exactly the standard of after sales care we strive for and it is wonderful to hear it made a positive impression. Enjoy your beautiful new dining set and we hope to welcome you back soon!
Warm regards
COKU Customer Care
Excellent quality piece of furniture
Excellent quality piece of furniture. We are delighted with it. Delivered quickly and exactly when they said they would. Communication regarding the delivery was also very good. I highly recommend this company and I will definitely be a repeat customer.
27 april 2026
Antwoord van COKU Home
Hi there! Thank you so much for your wonderful review, we are absolutely delighted to hear you love your new piece. Knowing you will be back again really does mean everything to us. We look forward to welcoming you for your next piece!
Warm regards
COKU Customer Care
Antwoord van COKU Home
Hi Mohamed, thank you so much for your review. We are so pleased you love your new table. We hope you enjoy it for many years to come.
Warm regards
COKU Customer Care
Great table, great value, highly recommend
Bought a round walnut table from Coku. Looks amazing, great value. Easy to use site and very quick delivery. Customer service was superb. Highly recommend
27 april 2026
Antwoord van COKU Home
Hi Graham, thank you so much for this wonderful review. We are so pleased to hear you love your table and that the whole experience from browsing to delivery hit the mark! Superb customer service is something we truly care about so this really does mean a lot to the whole team. We hope to see you again soon!
Warm regards
COKU Customer Care
Mango wood table
From ordering the lovely mango table to delivery everything went smoothly. Very pleased with the quality and look of the product. I would definitely purchase from Coku again.
27 april 2026
Antwoord van COKU Home
Thank you so much for your kind words, we are absolutely thrilled to hear that everything from ordering to delivery went smoothly and that you love your table! Reviews like this mean the world to us. We cannot wait to welcome you back for your next piece.
Warm regards
COKU Customer Care
Excellent!!
27 februari 2026
Antwoord van COKU Home
Thank you so much for your kind review! We are so pleased you love it.
Warm regards
COKU Customer Care
A great first experience with COKU
I recently purchased the Cora dining table from COKU and couldn’t be happier with the quality and craftsmanship. As a first-time customer, I was really impressed with the entire experience — from the initial purchase and regular updates, to the delivery and handover with their delivery partners, AIT, and the after-sales support. Whenever I had questions, the COKU team responded quickly and were incredibly helpful, which really shows how much they value their customers. I would definitely shop with COKU again and wouldn’t hesitate to recommend them to others.
30 december 2025
Review zonder uitnodiging
Antwoord van COKU Home
Thank you so much for taking the time to write such a wonderful review, this genuinely means a great deal to the whole team. We're thrilled that your first experience with COKU Home was a positive one from start to finish, and that the Cora table has lived up to expectations. She's a beautiful piece and we hope she brings your home years of joy.
It's lovely to hear that our delivery partners at AIT looked after you so well too, we work hard to make sure the experience feels seamless all the way to your door. We can't wait to welcome you back for your next piece.
Warm regards
COKU Customer Care
Excellent Service very happy with my…
Excellent Service very happy with my purchase highly recommend
30 maart 2026
Antwoord van COKU Home
Hi Bernadette, thank you so much. This really made our day! We're delighted you're happy with your purchase and we truly appreciate the recommendation. We hope to welcome you back soon.
Warm regards
COKU Customer Care
I’m absolutely in awe of both my dining…
I’m absolutely in awe of both my dining table and the exceptional service from Coku. From the very start, their communication was outstanding—thoughtful, responsive, and genuinely attentive. They went above and beyond at every step, showing incredible patience and care, which made the whole experience feel truly personal.
Steve, in particular, was incredible. He really took the time to listen, understand exactly what I wanted, and made everything happen seamlessly. Nothing was too much trouble—he was proactive, reassuring, and an absolute pleasure to deal with throughout. Truly a gem and a huge asset to the company.
The table itself is simply stunning. The acacia wood is not only beautiful but feels incredibly high-end and durable—perfect for everyday family life without compromising on style. The craftsmanship and quality are outstanding, and it’s clear this piece is built to last.
I couldn’t be happier and will definitely be keeping an eye on what Coku brings out next.
10 april 2026
Review zonder uitnodiging
Antwoord van COKU Home
Hi Christine, thank you so much for taking the time to write such a thoughtful review, it really does mean a great deal to us. Knowing that the experience felt personal and attentive from start to finish is exactly what we set out to achieve at COKU, so hearing that it came through so clearly is really rewarding.
Steve will be incredibly touched to read this, we're very lucky to have him and will make sure he sees your kind words. Your acacia table is a piece built to stand the test of time, and we hope it brings your family years of joy around it. We look forward to welcoming you back again soon :)
Warm regards
COKU Customer Care
Antwoord van COKU Home
This just made our day, thank you! 🙌 There's nothing better than hearing that a piece has found its perfect home. We hope you enjoy it for many years to come.
Warm regards
COKU Customer Care
Very stylish
Second time we’ve purchased from Coku, stylish, good quality and good priced furniture. Would definitely recommend.
31 maart 2026
Antwoord van COKU Home
Hi Carol, thank you so much for your lovely review. A second order means the absolute world to us, thank you so much! We work really hard to make sure every piece is worth a place in your home, so knowing you keep coming back is the best feeling. We can't wait to see what you add to your collection next!
Warm regards
COKU Customer Care
Great company
Great company, very personable,
they you keep you updated from sale to delivery.
Thank you Coku!
31 maart 2026
Antwoord van COKU Home
Thank you so much for your kind words!
We’re really glad to hear you had a great experience with us and that the updates along the way made a difference. It’s something we always try to stay on top of.
We really appreciate your support and hope you enjoy your piece for many years to come!
Warm regards,
COKU Customer Care
Lucia dining table and chairs
Very pleased with my purchase from COKU. The mango wood table is beautiful, high quality, and really adds life to my living room. It’s solid and heavy, and the dining chairs are also of top quality. I had a small issue initially, but it was resolved quickly within 24 hours. Excellent service overall — very happy.
30 maart 2026
Antwoord van COKU Home
Hi Oliver, thank you so much for your kind review, we really appreciate it.
We’re so glad to hear you’re pleased with your purchase and that the table and chairs have made such a difference to your space. It’s great to know the quality and build stood out.
Apologies again for the initial issue, but we’re really pleased we could get that resolved quickly for you.
Thanks again for your support, it means a lot.
Warm regards,
COKU Customer Care
Fantastic experience
Ordered the Thor table and we are over the moon with it! It is absolutely beautiful, a real statement piece! It was out of stock, but the customer service was brilliant. Used the messaging service and always got a quick and helpful response from their team. When they had the size we wanted (only 1 in stock) they informed us and we were able to order. A brilliant experience with coku 😊
27 maart 2026
Antwoord van COKU Home
Thank you so much for your kind words, this really means a lot to us.
We’re so glad to hear you’re over the moon with the Thor table, it really is a statement piece and one of our favourites. We also really appreciate your patience while it was out of stock, and we’re pleased we could keep you updated and help secure the size you wanted.
Thanks again for your support and for taking the time to share your experience, it means a lot to our team 😊
Warm regards,
COKU Customer Care
Excellent customer service
Ordering was simple and delivery was quick, however my item was out of stock, but customer service were excellent in sourcing alternatives. Would recommend and will use them again
27 maart 2026
Antwoord van COKU Home
Hi Mr Chalmers, thank you for your kind review, we really appreciate it.
We’re glad to hear the ordering process and delivery went smoothly, and we’re sorry again that the original item was out of stock. That said, it’s great to know our team was able to help find a suitable alternative for you.
Thanks again for your recommendation, we look forward to welcoming you back again in the future.
Warm regards,
Sam
Absolutely gorgeous unit
Absolutely gorgeous unit. This is the third one I have bought and they get even better when the wood ages and the quality of the build is spot on.
26 maart 2026
Antwoord van COKU Home
Hi Donna, thank you so much for your continued support, it really means a lot to us.
We’re so glad to hear you’re happy with the unit, and even more so that this is your third piece with us. You’re absolutely right about the wood, it only gets better with time.
Thanks again for your kind words, we really appreciate it and look forward to welcoming you back again soon!
Warm regards,
Sam
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