Steve was really helpful. I have a beautiful dining table from Coku and during a house move I lost the bolts that connect the top to the stand. I messaged asking if I could purchase them and Steve res... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The whole buying process was seamless from start to finish—every stage from placing the order to delivery was perfectly clear. The item was packaged really securely, protecting the furniture without... Toon meer
Bedrijf heeft geantwoord
I ordered 6 x Bella Dining chairs in Olive Green while on sale Bank Holiday Monday. Delivery was booked for the following Thursday. I was kept up to date with the delivery time window, and my reques... Toon meer
Bedrijf heeft geantwoord
I liked the look of the "Axel" TV unit, especially the colour, so I ordered it and I LOVE it. The colour is perfect, the unit is the perfect height to put a TV on. It is solidly build using Acacia woo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to COKU Home, where we specialise in crafting stunning, high-quality furniture for your home. Our pieces are designed to add warmth and elegance to any space, with a focus on sustainability and durability. From cosy chairs to sleek dining tables, we offer a range of styles to suit any taste. Follow us for inspiration and to see our latest designs. Elevate your living space with COKU. With over 1000 5* reviews across all platforms, see why our customers love COKU so much.
Contactgegevens
Verenigd Koninkrijk
- www.coku.co.uk
4,6
Uitstekend
543 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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The customer service is impeccable
The customer service is impeccable! Fast responses, considerate , so glad I bought from here!
26 januari 2026
Antwoord van COKU Home
Thank you so much for your amazing review! We’re delighted to hear that our team could help so quickly. We really appreciate your support and are so glad you chose to shop with us, we hope to see you back again soon!
Warm regards
COKU Customer Care
Keep you informed all the way to…
Keep you informed all the way to getting from A to B great delivery lovely piece of furniture thanks
26 januari 2026
Antwoord van COKU Home
Thank you so much for your kind review! We’re really pleased to hear you were kept informed throughout the delivery and that you’re happy with your new piece of furniture. Enjoy it, and we hope to see you back again soon. Thank you so much for choosing us!
Warm regards
COKU Customer Care
Antwoord van COKU Home
Hi Kate, thank you so much for your lovely review. We are so pleased we could help. If you ever need anything else, please don't hesitate to reach out.
Warm regards
COKU Customer Care
Antwoord van COKU Home
Hi there! Thank you so much for your lovely review. We’re really glad you had a great experience with our customer service, it genuinely means a lot to us. Thank you for taking the time to recommend us, and we hope to welcome you back again in the future!
Warm regards,
COKU Customer Care
10/10 service
Not only are the chairs a wonderful edition to my home (I'm often getting compliments about them), the whole team at COKU are incredibly friendly and responsive. I could not recommend them enough. 10/10
24 januari 2026
Review zonder uitnodiging
Antwoord van COKU Home
Hi Harry, thank you so much for the fantastic review. We’re absolutely delighted to hear you’re loving the chairs and even more so that they’re getting compliments in your home! It really means a lot to know our team’s friendliness and responsiveness made a positive difference too.
Thank you for your recommendation and for choosing COKU Home, we’d love to welcome you back anytime.
Warm regards
COKU Customer Care
Excellent quality and customer service
I bought some drawers recently from here and had excellent customer service, very quick and helpful responses. The drawers were shipped within a couple of days, and they used a very efficient courier service that kept me up to date with the delivery at each stage with tracking and phone calls and took the drawers upstairs. The drawers themselves are beautiful, and high quality- would very much recommend
21 januari 2026
Review zonder uitnodiging
Antwoord van COKU Home
Hi Charlotte,
Thank you so much for your wonderful review! We’re delighted to hear that you had a great experience with our customer service and delivery, and that you’re happy with the drawers themselves. It’s especially nice to know the courier service and communication made the process smooth for you. We truly appreciate the recommendation and hope to welcome you back to COKU again in the future.
Warm regards
Sam
Antwoord van COKU Home
Hi Garry, thank you so much for your lovely review. We are so pleased you were happy with the quality and value, we hope you enjoy your item for many years to come.
Warm regards
COKU Customer Care
Bella Dining Chairs
We ordered some Bella dining Chairs in teal. We were given a 5% discount at the time of ordering. We were contacted by Coku very soon after asking when we would like delivery. This was confirmed by email and the day before delivery confirmed again with a time window of 2 hours. On the day of delivery we were telephoned when the driver was 20 mins away. The driver was on time and very helpful. Great experience with this company and will definitely order again and recommend to others. Makes such a refreshing change in today's world.
15 januari 2026
Review zonder uitnodiging
Antwoord van COKU Home
Thank you so much for your wonderful review! We’re delighted to hear that everything from ordering through to delivery went so smoothly, and that our team and delivery partner took good care of you along the way. It’s great to know you’re enjoying your Bella dining chairs, and your kind words about the experience really do mean a lot to us. Thank you for recommending COKU, we look forward to welcoming you back again in the future.
Warm regards
COKU Customer Care
Amazing table
Amazing table. Fast delivery as soon as they had in stock. Answered all queries within a day. Not a massive fan of buying furniture online but would definitely recommend this place.
22 december 2025
Review zonder uitnodiging
Antwoord van COKU Home
Hi Cameron, thank you so much for your lovely review. We are so pleased you love your table and we look forward to welcoming you back again in the future.
Warm regards
COKU Customer Care
Great items and great customer service.
Great items and great customer service.
I can't fault Coku they have lovely furniture to choose from. The delivery is really quick and the customer service is excellent.
5 januari 2026
Antwoord van COKU Home
Hi Shelley, thank you so much for your lovely review, We are so pleased you love our furniture and you received excellent service from our team. We hope you love your Arlo TV Stand for many years to come!
Warm regards
COKU Customer Care
Customer service.
Customer service.
You can access customer service via a chat function. I got a call promptly after submitting my query.
Customer services were polite and respectful and we managed to resolve the query satisfactorily.
Item purchased was large and you get a choice of date of delivery making it easier for the customer.
5 januari 2026
Antwoord van COKU Home
Hi Shameem, thank you for taking the time to share your feedback! We’re really pleased to hear that you found our customer service prompt, polite, and helpful, and that your query was resolved smoothly. It’s also great to know the flexible delivery options made things easier for you, especially with a larger item. We truly appreciate your support and hope you enjoy your purchase for many years to come.
Warm Regards
COKU Customer Care
Antwoord van COKU Home
Hi Lee, thank you so much for your lovely review. We are so pleased you love your Sara table. We hope you enjoy it for many years to come.
Warm regards
COKU Customer Care
Lovely furniture and great costumer…
Lovely furniture and great costumer service. Would definitely buy again!
28 december 2025
Review zonder uitnodiging
Antwoord van COKU Home
Hi Raheel, thank you so much for your lovely review. We are glad you love your piece and we look forward to welcoming you back again in the future.
Warm regards
COKU Customer Care
Great service
31 december 2025
Antwoord van COKU Home
Hi Jeremy, thank you so much for your lovely review. We are so pleased you love your new table. We hope you enjoy it for many years to come.
Warm regards
COKU Customer Care
Quality product, great experience
Quality product, very happy with the table. Excellent service, kept up to date with order throughout.
29 december 2025
Antwoord van COKU Home
Hi Colin, thank you so much for your kind words! We’re really pleased to hear you’re happy with the table and the service you received. We hope you enjoy your table for many years to come, and we’d love to welcome you back again in the future.
Warm regards
COKU Customer Care
Antwoord van COKU Home
Hi there! Thank you so much fot your lovely review. We are so pleased you were happy with the delivery and product. We hope you enjoy it for many years to come.
Warm regards
COKU Customer Care
Dining table is amazing
No issue with delivery - table was so well packed and protected- all I can say is - it’s beautiful, I love the rustic look of it - looks good in our dining room.
18 december 2025
Review zonder uitnodiging
Antwoord van COKU Home
Hi Clare, thank you so much for your lovely review! We’re really pleased to hear the delivery went smoothly. It’s great to know you’re loving the rustic look and that it fits so nicely in your dining room. Enjoy your new table, and thank you again for choosing COKU.
Warm regards
COKU Customer Care
Great quality oval table 2m
Absolutely thrilled with my table purchase. Such good quality, easy instructions and fantastic speedy shipping. My only quibble is when we had our delivery slot (2.30-4.30pm)the drivers were over 2h30mins late (we presumed it being a sunday and past 6pm that they wouldnt arrive)and although they were super apologetic due to van breakdown, a quick little text or call to tell us this would have been great.
24 november 2025
Antwoord van COKU Home
Hi Holly, thank you so much for taking the time to leave such a lovely review, we’re absolutely delighted to hear how pleased you are with your table and that the quality, instructions, and delivery overall hit the mark.
We’re very sorry about the delay on delivery day. While the van breakdown was unfortunately outside of our control, we completely agree that better communication should have been provided, and we appreciate you highlighting this so we can feed it back and improve the experience going forward.
Thank you again for your patience and kind words, we really hope you enjoy your table for many years to come!
Warm regards
COKU Customer Care
Outstanding customer service
Outstanding customer service, had an issue with the delivery which was solved fast and efficiently on a Saturday afternoon by Sam. highly recommended and will definitely use again.
20 december 2025
Review zonder uitnodiging
Antwoord van COKU Home
Thank you so much for the lovely review!
We’re really pleased we could get the delivery issue resolved quickly for you, even on a Saturday, Sam will be glad to hear your kind words. Providing responsive, reliable service is something we take great pride in, so it means a lot to know that came through.
Thanks again for the recommendation, and we look forward to helping you again in the future!
Warm regards
COKU Customer Care
Beautiful dining table
We recently bought our dining table from coku home after bookmarking it into my internet favourites in March whilst we undertook a kitchen renovation!
Steve’s customer service is second to none - it turns out the table we ordered had been ordered by someone else at the same time and sadly was out of stock, however he was quick to remedy the situation and recommended alternative options! Steve is so friendly and helpful and I can confirm the shipment of the table was excellent, it was very well packaged and you can select the date that works for you for delivery.
The great service doesn’t stop after placing the order as the courier used was probably the most efficient and polite delivery service I have received also which is always a bonus.
We will not hesitate to come back and purchase again from Coku home or indeed recommmed to friends and family.
Thank you again!
19 december 2025
Review zonder uitnodiging
Antwoord van COKU Home
Thank you so much for taking the time to leave such a thoughtful and detailed review.
We’re absolutely delighted to hear how happy you are with both your dining table and the service you received. Steve will be especially pleased to read your kind words, he really does go above and beyond, and it’s great to hear that his recommendations and support made the experience a positive one despite the initial stock issue.
We’re also really glad the delivery and courier experience lived up to expectations. Reliable, careful delivery is just as important to us as the furniture itself, so it’s lovely to know that came through.
Thank you again for choosing COKU Home, and for recommending us to friends and family. It truly means a lot to our small team. We look forward to welcoming you back again once the kitchen renovation is complete!
Warm regards
COKU Customer Care
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