Countrywide Hearing Reviews 

Speed with which claim was dealt with. Communication was excellent they kept me up to date with the process. Staff went through everything step by step

I spoke to both Niall and Matthew on a number of occasions. Both were extremely helpful and understanding about my distress at losing a hearing aid. I felt reassured and taken care of.

Fast, efficient and friendly service. Very understanding and explain everything. Their advisors are genuinely interested and take the anxiety out of the process. Thank you

The service from Countrywide was excellent; everyone who dealt with me was respectful and courteous and I was treated properly. Also, my claim was put through very quickly and I was kept informed at every stage of the process.

Countrywide Hearing were spectacularly good! Craig was supportive,sympathetic, and efficient. My claim was sorted out very very quickly and I was delighted with the whole process.

After loosing a hearing aid whilst walking in high winds, Countrywide Hearing were selected by my Insurers to retest my hearing and fit the replacement hearing aid which was a Phonak Audio Sphere. This was all done very efficiently by a mobile audiologist who visited me in my home and was all done with two phone calls and a short wait of 3 days -Thank You

From the first contact to the successful completion of my insurance claim Countrywide Hearing provided outstanding service. I highly recommend them.

Excellent and very prompt service in replacing my mum’s hearing aid via an insurance claim. All completed within one week. It was great to speak to an actual person on the phone. The appointment was confirmed and the audiologist who made a home visit was lovely and very kind with my mum. There was also a follow up visit 2 weeks later to check everything was ok. Which it was. Many thanks to all.

Exceptional care and thoughtful explanations provided by Floyd to ensure my elderly Mum’s hearing aids were professionally set up and that she understood the regular regime for optimal performance. Nothing was too much trouble, with timely updates on delivery and aftercare. We will definitely be customers for life and wholeheartedly recommend Countrywide Hearing.

It is an absolute pleasure to find the business from point of contact through to post appointment, has covered all areas.
Appointment was made with ease and very quickly. Polite and courteous.
The audiologist was superb and thorough and as promised my device was delivered and fitted within a week. Absolutely outstanding. I’m not the easiest to deal with and expect high standards and I am glad to have found it here.
The extra touch was checking in with me a little time after the appointment to check if everything had been covered during the appointment, but also to ask if there were any questions I might have.
Well done….
It really makes a difference finding a business that provides and delivers with a smile.

Where did I start ,within hours of getting in touch with country hearing we recieved a call asking a few questions, what hearing aids we were interested, an home appointment was made within 3 days ,
Country hearing came to the home ,done hearing test ,set up hearing aids,within the hour we were very happy customers, everyone was so polite, helpful along the way,and we were reassured they would be there for us alway .so glad we pick this fabulous company ,thanks again

Excellent service from Countrywide Hearing. Service was quick especially as I had lost a hearing aid. Audiologist appointment was quick and professional. I highly recommend all who were involved in getting me set up again. Thank you all.

Very good company to deal with. Paul, the Audiologist arrived promptly and was so patient and kind with my Mum who has macular degeneration as well as such bad hearing. All sorted within 45 minutes. Highly recommend thus company for hearing aids.

Totally professional start to finish, did not miss out on anything.

In these days of poor customer service & chatting via virtual assistants, how reassuring to receive such a courteous, professional & helpful service from Countrywide Hearing .
Absolute first class service from the initial call to close out of the issue . Thankyou

The hearing aids are very good.
The fist appointment before Xma 25.
Second appointment 26th January26.

The Audiologist turned up on time he explained what he was tasked to do then proceeded to carry out the process of testing my hearing and matching the new hearing aid all very comfortably. A very efficient and good humoured experience.

From the moment countrywide hearing first got in contact through the insurance company after a hearing aid lost, they have been nothing but professional and informative. Peter the gentleman how carried out the fitting of the replacement hearing aid was also professional, polite and understanding. Can’t recommend them highly enough.

Pleasant and very efficient staff. Skilled at listening. Could not have expected anything more, made what could have been a difficult situation very easy to negotiate. Thank you Nails by

From the initial contact by phone ( yes I actually spoke with a real person straight away) the process on my claim was first class. It took 1 week from the phone call to the audiologist Paul visiting me at home with the replacement hearing aids, fitted very professionally.
Highly recommended