First class service in all its aspects. Although very busy at time of calling, seamlessly put through to Niall as Claims Handler. He was very reassuring and understanding, and with me having the neces... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Countrywide Hearing were extremely helpful and Niall Thomas there was very understanding when my mum lost her hearing aid. She was quickly put in touch with a local audiologist who was also very helpf... Toon meer
The service provided has been truly supportive and helpful. Moreover, whenever I needed to connect your service you always responded to my messages extremely well. A sincere thank to your service.
Husband lost hearing aids on holiday. Contacted insurance on return who then passed onto Countrywide. Absolutely brilliant service! From initial call from Polly everything was dealt with promptly, eff... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Oorarts
- ook in
- Audicien
- Gehoorapparaten reparatieservice
- Tussenpersoon voor woningverzekering
- Verzekeraar
Geschreven door het bedrijf
Countrywide Hearing is the UK's leading hearing aid claim management specialist, providing validation, repair, replacement, and aftercare services. Since 2012, insurance companies and their clients have trusted us to deliver a seamless and efficient claims experience. As an award-winning and independent company, we are committed to putting our customers at the heart of everything we do, ensuring every hearing aid claim is handled with care, expertise, and professionalism. We combine exceptional in-house product knowledge with expert audiology support to provide the best possible outcomes for our clients. Our carefully selected audiologists offer appointments throughout the UK, either in the comfort of your own home or at a local clinic, delivering convenient, personalised care from claim validation through to replacement and aftercare.
Contactgegevens
30 Stanley Street, SA3 4NE, Swansea, Verenigd Koninkrijk
- 0330 016 5110
- office@cwhearing.co.uk
- www.countrywidehearing.co.uk
4,9
Uitstekend
154 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
Once my Insurance company had agreed to cover my claim CH were swift off the mark. Audiologist came and within 3/4 weeks new Aid was fitted. Excellent service all round
13 februari 2024
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Great to hear you had a good experience with Countrywide Hearing, thank you for your review. Please don't hesitate to contact us on 0330 016 5110 if you need any assistance.
awful experience but hopefully sorted
We have had an awful experience because of the local audiologist they appointed. My wife has been without an aid that was this company's responsibility for 12 weeks now. They were supposed to deal with the aftercare on behalf of our insurers and have failed us so far. We hope that they sort out future aftercare.
Update:
Issues have been sorted now with a new audiologist appointed and hearing aid repaired and returned. Hopefully all our troubles are now behind us.
17 februari 2024
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you for your honest review Mr Rose, and we sincerely apologise for the situation. We are glad to have rectified this for you, please don't hesitate to contact us if you need any further assistance.
Good prompt service to my home
Good prompt service to my home. Unfortunately he brought the wrong colour which I'm wearing. Should be replaced next week.
14 februari 2024
Review zonder uitnodiging
Countrywide hearing were quick and…
Countrywide hearing were quick and efficient in handling the claim. Very helpful and understanding throughout the whole procedure.
thank you
18 januari 2024
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you for your kind review Mrs Willison, please don't hesitate to contact us if you need any further support.
Sorted Quickly
Our experience with this company was nothing short of excellent From the first call to being supplied and fitted. Staff knowledgeable and helpful .
29 december 2023
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you for this feedback Anne, it made our team very happy to hear you had a great experience. Please don't hesitate to get in touch on 0330 016 5110 if you need any help in the future!
great service12 claim was dealt with understanding lose of hearing aid
claim was handled very quickly it was a problem with no hearing aid
12 december 2023
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thanks Anne, we try our best to get all our customers replaced quickly, as we do understand how difficult it can be without a hearing aid. We really appreciate your feedback. Please don't hesitate to get in touch on 0330 016 5110 if you need any help in the future.
A very efficient and friendly company
A very efficient and friendly company. My Mother’s insurance claim was sorted out in just a few days. The Audiologist made an appointment and fitted the aids in her home. Very reliable and I would recommend.
28 november 2023
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thank you very much for your feedback Pamela, we hope your mother is happy with her hearing aids. Please don't hesitate to get in touch on 0330 016 5110 if you need any help in the future.
Organised and efficient
Once the insurance company had decided to refer the claim to Countrywide, this all happened very quickly and smoothly - an appointment was quickly made, at a time that suited me. The expert that came to my house was pleasant, organised and helpful. The aids themselves work well and are exactly what I wanted. I would recommend them to anyone.
28 november 2023
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thanks John, what lovely feedback to receive! Please don't hesitate to get in touch on 0330 016 5110 if you need any help in the future.
Insurance hearing aid replacement
Excellent communications and prompt service throughout the process. Painless. Well done.
16 november 2023
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thanks Roy, we really appreciate your feedback. Please don't hesitate to get in touch on 0330 016 5110 if you need any help in the future!
everything went good.
everything went good and smoothly and got all the answers to my questions with positive feedback and if I need to know more I just have to call or email my agent
top marks for me A++
20 november 2023
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thanks Mr Holbrooke, this made us smile! Definitely do get in touch with your Audiologist or us at Countrywide Hearing on 0330 016 5110 if you need any help in the future!
I was very pleased with the service I…
I was very pleased with the service I received. Everyone was most helpful and answered all my questions.
14 november 2023
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thanks Barbara we really appreciate your feedback. Please don't hesitate to get in touch on 0330 016 5110 if you need any help in the future!
Excellent service and comprehensive…
Excellent service and comprehensive checks that everything was OK
10 november 2023
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thanks John, we really appreciate your feedback. Please don't hesitate to get in touch on 0330 016 5110 if you need any help in the future!
Great service!
At every stage, from arranging the appointment to the fitting of the hearing aids it was a great experience
31 oktober 2023
Review zonder uitnodiging
Antwoord van Countrywide Hearing
Thanks David, we really appreciate your feedback. Please don't hesitate to get in touch if you need any help in the future.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.