We had a uPVC window that we could not open. We contacted Ewan who asked us for some photos of an equivalent window when open. From this he gave us a reasonable quote. Although not an emergency he cam... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Had a key jammed in the front door unable to mive the barrel back to vertical to retrieve it. Contacted Ewan using whatsapp so able to get video call to show the issues and he was able to analyse corr... Toon meer
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Excellent Master Locksmith. Ewan's was extremely timely with all his communications. I had absolute clarity in what was available and what could be done. I booked Ewan in for what I was looking forwar... Toon meer
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Cannot compliment Ewan enough - he gave me instructions over the phone and the lock on my front door is now working perfectly! I had put WD40 everywhere but it needed an additional squirt in the rig... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Professional local locksmith service for home access, lock fitting and lock repair. UPVC door repairs, wooden door repairs, keysafes, anti-snap locks. Primarily serving East Birmingham, Solihull, Sutton Coldfield. CraftLock Ltd is a Master Locksmiths Association Approved company: qualified, vetted and inspected by the leading trade organisation for locksmiths.
Contactgegevens
46 Kew Gardens, B33 8UU, Birmingham, Verenigd Koninkrijk
- 07548989151
- service@craftlock.co.uk
- www.craftlock.co.uk
4,6
Uitstekend
27 reviews
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Trustworthy, polite, respectful and excellent work.
Ewan is excellent at his work and I can't fault his craftmanship at all. I got 3 quotes from different locksmiths and what made me choose Craftlock was they were the lowest quote (no vat so 20% cheaper for a start, and a small company so no large overheads like call centres etc.), but also because he was so polite and friendly. Ewan was quick to reply to my email enquiries, he was polite, knowledgeable and reassuring in his responses.
When he arrived to do the job, he was polite, clean in his work, and thorough! He not only fixed my lock but also repaired the door setting so it won't happen again.
I can 100% recommend Ewan from Craftlock Ltd, trustworthy and excellent at his trade.
2 augustus 2024
Review zonder uitnodiging
Antwoord van Craftlock Ltd
Thank you so much for your kind review, it was a pleasure to be able to help you. Please call any time you need advice or assistance. Kind regards, Ewan
Repeat customer
We have used Ewan on several occasions for different jobs now. He is friendly, professional and highly knowledgeable. He takes time to explain what he’s done and makes suggestions for the future. I wouldn’t hesitate to use Ewan again and recommend for anyone in need of a trustworthy locksmith. Thanks Ewan!
22 mei 2024
Review zonder uitnodiging
Antwoord van Craftlock Ltd
Hi Jade, really pleased to be able to help you again! Please get in touch anytime you need help with doors or windows or advice about security. Take care and thanks so much for choosing me :-)
Professional, satisfied with cost.
Ewan contacted me swiftly following a question I posed on check-a-trade. I uploaded some photos and Ewan confirmed that he would be able to fit a deadlock for me and provided a quote which I thought very reasonable and was about £ what I was hoping for but so often isn't!
Ewan popped round to have a quick look at the job whilst he was in the area, to make sure it was doable. We arranged a date and time and Ewan arrived on time after a courtesy text to say he was on his way. Ewan fitted the lock and made a very tidy job, with which I am extremely pleased. Ewan is very professional in terms of his knowledge and manner which I appreciated. All prior communication was excellent and timely. I am very pleased with the completed works and would recommend Ewan highly to others.
7 februari 2024
Review zonder uitnodiging
Antwoord van Craftlock Ltd
Hi Chris, thank you very much for taking the time out of your day to write a review, this is most generous of you and greatly appreciated. Please don't hesitate to be in touch again in future whenever required.
Ewan was very prompt and his timely…
Ewan was very prompt and his timely responses were very helpful during a stressful situation we were put through.
He was very professional and friendly. He did a good job with our locks .
1 februari 2024
Review zonder uitnodiging
Antwoord van Craftlock Ltd
Hi Dee, thank you for taking the time to write a review, that is really kind of you. I'm very glad to have been able to help and that you chose me to do so. I hope all stays safe with you and your family from now on. Kind regards, Ewan
Needed my front door lock changed…
Needed my front door lock changed pretty quickly I reached out to Ewan and he gave me a quote and arrived that day and did the job. He was very professional and polite arrived when he said he would did the job in no time at all. Would 100% recommend.
5 januari 2024
Review zonder uitnodiging
Antwoord van Craftlock Ltd
Hi Zara, many thanks for taking the time to write a review, this is really appreciated! Please call any time you need advice or assistance. Kind regards, Ewan.
All aspects of work were excellent
Ewan gave great advice on improving security of our locks, the installation was very efficient, with good hand over briefing.Glad we chose this company for our work.
15 december 2023
Review zonder uitnodiging
Antwoord van Craftlock Ltd
Thank you very much, that's really great of you to leave a review! Please get in touch any time if you have questions or need assistance. Best wishes, Ewan
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