I've ordered from these folks a few times over the last few years, they're always super helpful, easy to deal with. I've never had an issue, everything looks exactly like the photos, it's just a super... Toon meer
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Lees wat reviewers zeggen
I've ordered from Custom Plugs multiple times now and they're always super high quality pieces Customer service is always spot on as well, very helpful and fast to reply
Bedrijf heeft geantwoord
I have been ordering from Custom Plugs since I started my stretching journey and I don't think that I'll ever find another store that offers better quality and better designs. I haven't even looked fo... Toon meer
I liked the plugs that I ordered but what makes this experience negative for me is that the delivery times that they promised were very much ignored. Dont make promises you cant keep. Also customer se... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For The Best In Unique And Custom Stone, Acrylic, Wood Plugs, Tunnels, Gauges, Huge Variety Of Original Products- Quality Body Jewelry for your holes.
Contactgegevens
The Sugar Refinery, Suite 40, Dewsbury Road, LS11 7DF, Leeds, Verenigd Koninkrijk
- info@customplugs.com
- www.customplugs.com
4,6
Uitstekend
843 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Amazing plugs as per
Got 4 random pairs and they all all really cool
2 april 2026
Review zonder uitnodiging
Antwoord van Custom Plugs
Thank you for the review, we really appreciate it :)
Highly recommend using Custom Plugs
Highly recommend using Custom Plugs; the website is so clear and easy to use with a simple checkout process. Love the packaging that my order arrives in and the free sticker! Happy returning customer.
15 maart 2026
Review zonder uitnodiging
Antwoord van Custom Plugs
Thank you so much for your continued support! 🖤
We're delighted to hear you find the website easy to use and that the checkout process is nice and straightforward. It's also great to know the packaging and little extras like our stickers are appreciated!
Thank you for choosing Custom Plugs again and again — it means a lot to have you as a returning customer. We can't wait to send your next order your way!
1st time buyer, definitely returning back 💯
Hi everyone,
I began my ear stretching journey in January 2025. Now, I’ve reached my final size of 8mm 🥳 and decided to treat myself to some double flare plugs. While placing the order, I was watching RuPaul‘s Drag Race and accidentally ordered the wrong size 🤦🏾♀️😂😂 . I reached out to Custom Plugs, and they were incredibly understanding and helpful. I only had to pay a small difference, and I received my plugs within 3️⃣ days that was truly amazing 👏🏾 I have already placed my second order 🤩 Black & Gold Single flare 😍
13 maart 2026
Review zonder uitnodiging
Antwoord van Custom Plugs
Hello, thank you for ordering with us. We are super glad you had a great experience with us.
Great kit
Great kit, lovely people and good prices what's not to like? The team at Custom Plugs are always helpful and there when you want advice and friendly
13 maart 2026
Review zonder uitnodiging
Wasn't sent discount code
Was ordering some plugs and signed up for the 10% off first order where i had to give them my number and forced sign up for text marketing then when i went to my emails to claim the 10% off there was nothing. Waited 20mins for it still nothing i have also checked my spam. Data grabbing scumbags.
8 maart 2026
Review zonder uitnodiging
Antwoord van Custom Plugs
Hello Aaron, Sometimes there are glitches or emails go into Junk or trash please check these. I see you ordered on sunday but haven't reached out to us regarding this. We could have manually applied this for you or sent you a code. I can assure you that the offer at sign up does send 10% off codes out. However on this occassion it may be delayed or glitched. I can only apologise for this. Please reach out to us on out contact form for any future orders and we can apply the discount for you.
Love all the jewelry I've ordered from…
Love all the jewelry I've ordered from here great site and fast delivery :)
5 maart 2026
Review zonder uitnodiging
Thank you for my loyalty gift-card! :)
Bought my plugs off of Customplugs for years, always top quality service. Really appreciate the loyalty gift card, made my day! Will be returning for many years to come :)
5 maart 2026
Review zonder uitnodiging
Antwoord van Custom Plugs
Thank you so much for your support over the years! 🖤
It means the world to us to have customers who have been with us for so long, and we're thrilled to hear the loyalty gift card made your day. It's our little way of saying thank you for being part of the Custom Plugs journey.
We truly appreciate your continued support and look forward to helping you find your next favourite pair for many years to come! 😊
Incredible service
Incredible service. Very helpful. Quality!
23 februari 2026
Review zonder uitnodiging
Always been my go to place for all my…
Always been my go to place for all my jewellery excellent customer service and always willing to help just wish it was possible to give even more stars if anyone asks me where to go for jewellery always at the top of the list
26 februari 2026
Review zonder uitnodiging
Antwoord van Custom Plugs
Thank you so much for such an incredible review! 🖤
Knowing that we're your go-to place for jewellery and that you'd recommend us to others means more than we can say. Our team always strives to provide the best possible service, so it's fantastic to hear that our efforts have made such a positive impression.
The fact that you'd give us even more stars if you could absolutely made our day! Thank you for your continued support, and we look forward to helping you with your jewellery for many years to come.
Custom Plugs are the best!
I can only praise Custom Plugs.
Hands down the BEST SERVICE I have ever received.
They held up to their Plug Promise, and even helped me out when my local postal service made a mess.
Fast at responding, friendly, and always helpful.
26 februari 2026
Review zonder uitnodiging
I love this company!
I love this company so much! They are my go-to for plugs and tunnels! The quality is amazing and the prices are reasonable, they have lots of variety and deliver quickly! 😊 They are also very rewarding to loyal customers! I have received extra gifts in some of my orders (like a free pair of plugs or a reward gift card) which I am very grateful for! I would highly recommend this company to anyone! 😊
18 februari 2026
Review zonder uitnodiging
Antwoord van Custom Plugs
Thank you for your review. We really appriciate you :) Thanks for ordering with us!
Antwoord van Custom Plugs
Thanks for your review :)
Prodotto non conforme all’immagine
La spedizione ci ha messo più di un mese ho speso 33€ +6€ di dogana per degli orecchini completamente diversi dall’immagine (Picasso jasper stone plug) sono più scuri e il disegno è diverso, trovavo la stessa qualità su temu, speravo che a questo prezzo avrei almeno trovato un prodotto degno di nota
14 februari 2026
Review zonder uitnodiging
Antwoord van Custom Plugs
Ciao,
Ci dispiace sapere che la tua esperienza non abbia soddisfatto le aspettative.
Per quanto riguarda i tempi di consegna, purtroppo le spedizioni internazionali possono occasionalmente subire ritardi dovuti ai processi doganali locali, che sono al di fuori del nostro controllo. Anche i dazi e le tasse di importazione sono stabiliti dalle autorità del paese di destinazione e non vengono trattenuti da Custom Plugs.
Per quanto riguarda i Picasso Jasper Stone Plugs, essendo realizzati in pietra naturale, ogni coppia è unica. Colori, venature e motivi possono variare significativamente rispetto alle fotografie del prodotto, che vengono utilizzate come esempio della pietra. Questa unicità è una delle caratteristiche principali dei materiali naturali, ma comprendiamo che il risultato finale possa non essere sempre quello che un cliente si aspetta.
Detto questo, ci dispiace che tu non sia rimasto soddisfatto del tuo acquisto. Se ritieni che il prodotto ricevuto sia particolarmente diverso da quanto mostrato o descritto, ti invitiamo a contattare il nostro team di assistenza clienti con alcune fotografie: saremo felici di esaminare il caso e aiutarti nel miglior modo possibile.
Cordiali saluti,
Il Team Custom Plugs
Antwoord van Custom Plugs
Thank you for your review!
Order not received
Order not received
I ordered from this website 17 january, today i have still received nothing.
It’s a scam, don’t order from this website.
12 februari 2026
Review zonder uitnodiging
Love the tunnels I ordered!
Love the tunnels I ordered, a 20mm and a 10mm, I had ordered one of them a size too small by accident, I was unsure on the return process, they were speedy and lovely with emails and got me a replacement super fast. Always good experiences with them!
12 december 2025
Review zonder uitnodiging
Antwoord van Custom Plugs
Thanks for your review. We really appreciate it!
Love love love!
I love the piercings from CustomPlugs. Super fast shipping, friendly and helpful customer service, and exceptionally high-quality, unique piercings!
I often get compliments on the beautiful jewelry because you can’t buy pieces like these here in Germany.
I always enjoy ordering from them again and again and can highly recommend them to everyone!
10 februari 2026
Review zonder uitnodiging
Antwoord van Custom Plugs
Thank you for your review. We really appreciate it. Thank you for ordering with us!
My Go-To
I’ve been stretching my ears for a long time and these custom plugs have easily become my go-to. The sizing is bang on and they’re super comfortable to wear, even for longer periods. The finish is really smooth, so no irritation or sore spots like I’ve had with cheaper plugs before. They go in easily, sit well, and just feel solid and well made.
Ordering was easy and delivery was quick, but I also want to mention the packaging because it genuinely stood out. The added artwork on the parcel and the bags is a really nice touch and makes the whole thing feel more personal and thought-through, not just another generic order. Everything arrived well protected and clearly cared for.
Overall, the quality has been consistently great and you can tell a lot of attention goes into both the products and the presentation. I’d definitely recommend these to anyone stretching their ears properly and I’ll 100% be ordering again.
9 januari 2026
Review zonder uitnodiging
Antwoord van Custom Plugs
Hello, Garth. Thank you so much for your kind review. We do pride ourselves on quality control and each order is checked multiple times item by item by various team members before its even packed. Making sure our delicate products are packed with extra protection.
Thank you for ordering with us! we appreciate you :)
Perfection
Easy to order, tunnels are perfect and the packaging is sublime. 10/10
4 februari 2026
Review zonder uitnodiging
Antwoord van Custom Plugs
Thank you for your review, We are happy you like your order :)
Antwoord van Custom Plugs
Thank you for your review :)
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