Cyxus Reviews 

It seems the glasses really do block blue light and glare, and my eyes get much less tired after working at the computer all day. Super!

I ordered the glasses, but the Joanie 8148 model turned out to be somewhat defective — the temples are spread too far apart, as if the glasses were made for a big head.

Random discount system. It looks like the glasses are from China and the price is heavily inflated, which is why they keep offering different discounts with various promo codes that appear randomly — clearly meant to trick customers. Discounts are nice, of course, but it would be better to just sell them at a fair price right away instead of coming up with all these bonuses and a complicated bonus system

Can't get ahold of customer service. Very frustrating and makes me not want to purchase from this company again.

Amazing price and glasses as expected. I'll buy with them again.

Second time buying from them. They have good eyeglasses. The delivery/shipment (to Nigeria) this time was a bit better (1 month) that the last time (over two months). Although it was a free shipping which I got based off of a purchase worth over $50.

I love the quality of my glasses and the packaging.

Thank you Cyxus.

I was really disappointed with these glasses. They broke easily with normal use, and when I reached out to customer service, all they did was offer me the same discount that’s already available to everyone. No real help or resolution. Would not recommend.

Placed an order six weeks ago and still waiting! No updates no communication. No nothing. I do not recommend the company.

I bought a glasses from cyxus ,its BROKEN during the delivery and the prescription was incorrect, i asked them for refunds through email ,they just ghosted me!? bad customer service.

Ordered multiple frames throughout the years, and will continue to do so. -1 star because the frame that I purchased recently was available on the site, but not in stock. After a month waiting for it to ship, contacted customer service. They were excellent and refunded my order. Hopefully the frames will be in stock soon.

Although it took some time for me to receive my purchase, patience paid off. The feature at the website which allowed me to track my purchase was reassuring and dispelled any worry. I am very pleased with the quality of my glasses. They are much more sturdier than the previous pair, and the design is exactly what I expected. Thank you for your great quality and service.

Never receive my glasses since my purchase for 5 months

I haven't received my order yet, have paid since 31 march 2025

Never received my order

I ordered a pair of glasses and cases for myself and son, only his glasses were delivered, I’ve contacted customer service twice via email and phone call- no response - that was over 2 months ago. My son wasn’t fully satisfied with his glasses either- he said the $5 glasses from target feel like they work better- very disappointed. Would not recommend. $80 wasted.

Customer service reached out to me about a clarification in regards to my order and I responded answering the question. I placed my order on 3/17/25 and have still not received my order and today is 5/5/25. I am highly disappointed with my experience and will not be returning. I also reached out multiple times and tried to call the service number with no answer. I tried to get a refund and did not get a response back or anything.

I never received my order. I only received a confirmation that I payed 50$. Then nothing.
I asked the support via email and never got a response. what is this.
I call it scam.

I ordered two pairs of prescription eyeglasses. The company emailed me two weeks after I placed my order, advising me they ran out of my prescription (-0.25). They asked me if I'd like to use 0 or -0.50 instead. I told them that will not work for my eyes, as I wear glasses all day every day. I told the company if they do not get my prescription back in stock, then I would like a refund. Two weeks later, I did not hear any response to my email, so I sent another email asking for a refund. The company responded a few days later, to let me know my order was on the way. When I received my order, sure enough, my prescription was wrong. They also sent me the wrong color for one pair of my glasses. I have since emailed the company to let them know of the error, and AGAIN have asked for a refund. I have had no response from the company. I have spent $85 CAD and I cannot use the product. I am getting no responses from the company.

I haven't received my order and it doesn't appear to have shipped yet. There's no real customer service.