Cyxus Reviews 

Emails never got answered; product never arrived

I don’t get my order. You do not answer my letter. Service is awful

My glasses are so freaking late and no replies to 4 of my emails. I’ve enjoyed your glasses in the past. But I will not come back if u do not improve your customer service and turn around

I have not received my order CY38308 placed in January

I never got my order and my order was placed January 23.

I first purchased sunglasses from Cyxus back in 2021 & since then I have ordered 5 separate times as I like what I like! The product was great, it was reasonably priced & shipping was fast. Sad to say that the company is going down hill & also not providing good customer service like they used to. It has been over a month & I have not received my most recent order worth $53. I emailed them multiple times & no response. How do I get in touch? How do I get what I paid for?

I ordered eye glasses a month ago and after the purchase there was no communication, no feedback about the shipping details. I sent an email two times requesting an update and there was no response. Up until now I have not received my parcel.

The response time to my messages was too long

Did not get my package

It was an incredible price, they are great quality, and I could trace the whole time my package. I love them!

Total scam of a company I placed an order it never arrived they never refunded or responded to emails, horrible company save your money.

Fraud, i paid 50 € for 2 pair of glasses, never arrived, never send my Money back

It has been 42 days since I made the order and the glasses are still in China.
Please check if they will come soon!

Customer service is horrible. I still have not received my order and have reached out multiple times. i ordered almost 30 days ago.

not too expensive and look great, thank you!

Missing glasses. Contact email and message. No one replying.

I ordered the glasses from cyxus.com last year and I am still waiting for the shipment. The customer service does not respond what you normally expect. They never answer the phone or reply your message. I will report the company if their business is real or fake.

don't buy from here. bad customer service, it took almost 2 months for the product to get to me. there was no tracking for the shipment and when i asked via email if the package shipped, i got no response. waited two weeks, and emailed again. no response, i was almost ready to call my bank for a refund. bad shopping experience overall.

Las compré para Navidad y a las semanas me escriben diciéndome que acababan de ver mi pedido, les vuelvo a escribir para saber si estado y no obtengo respuesta

I dod not got my package and noone answering me!!!!