dacemotorgroup.co.uk Reviews 

2.814
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience purchasing a car from Dace Motor Group. Jack the sales executive made the everything easy with his friendly & professional approach. At no stage did I feel pressured whilst deciding o... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience buying my car from Dace German car .From start to finish, Noel was friendly, professional, and extremely helpful. He took the time to explain everything clearly, answered... Toon meer

Beoordeeld met 5 van de 5 sterren

Very happy with the service from Dace, Jayden the sales executive was very professional, friendly, helpful, but most importantly not pushy. Good trade in price on our own car, and able to come away wi... Toon meer

Beoordeeld met 5 van de 5 sterren

Outstanding service from Jason in the warranty dept. We bought a car and it needed something minor on the warranty. Jason was so helpful and professional. The whole process was so easy. Callum on s... Toon meer


Contactgegevens


4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

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4,8

Alle reviews

(2.814)

483 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Vauxhall mokka

Mike was brilliant, he was so accommodating and made the process easy. Would highly recommend Dace for your future cars 10/10

3 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Positive experience

I had a really positive experience buying my fabulous Hyundai Tucson from Dace motors 2 weeks ago.
Friendly , helpful and great advice from salesman Tony Jackson. He made me feel confident in my purchase. Post sales communication has been excellent too .

5 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Seamless

We seen a car, made enquiries, Jack Hart was in contact with us straight away, made arrangements to visit Dace which was 85 miles from where we live.
We collected the car the same day as we viewed it. Everything was sorted very quickly. Would definately recommend Dace Motor Group in Eccles, Manchester

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Selling vehicles that are overdue serious mechanical repairs and fooling / bullying customers

Hi
Why are you selling vehicles that are overdue serious mechanical work ?? When buyer questions salesman MATT to why serious gearbox service has not been carried out or being carried out before I purchase considering your 90 point check he says I don’t want to sell
Car to you an please leave after travelling from other side of country day off work that’s the service you are greeted with

14 juli 2026
Review zonder uitnodiging
Logo dacemotorgroup.co.uk

Antwoord van dacemotorgroup.co.uk

Thank you for taking the time to leave your review.
We completely reject your version of events, as it omits significant context.
When you viewed the vehicle, you identified a number of cosmetic items that you wanted addressing. Despite the vehicle already being in a good condition inside and out, we agreed to carry out an extensive list of remedial work at our expense to meet your expectations. At no stage were we unwilling to prepare the vehicle or resolve reasonable concerns.
The only point on which we could not reach agreement was your request for a gearbox oil service. Whilst we respected your opinion, we did not agree that this was something we were prepared to include in addition to the substantial work already agreed. As with any vehicle purchase, there comes a point where both parties either reach an agreement or decide not to proceed.
What is particularly disappointing is that your review makes no mention of your own conduct in our showroom. During the discussion, you became increasingly aggressive towards members of our team, using foul and abusive language in front of staff and other customers. We have a duty to provide a safe and respectful environment for everyone, and we will not tolerate abusive behaviour towards our employees, regardless of the circumstances.
Your comments regarding our vehicle preparation process and inspections are simply untrue. We stand by the quality of our preparation standards and the integrity of our checks. The fact that we agreed to carry out extensive additional work demonstrates our commitment to customer satisfaction, not the opposite.
We are sorry that we were unable to reach an agreement on this occasion, but we make no apology for drawing a line where we believe requests become unreasonable, nor for supporting our staff when they are subjected to abusive behaviour.

Beoordeeld met 5 van de 5 sterren

Great service and competitive pricing

Josh and the rest of the Dace German Car Centre were very helpful during my visit to purchase my new car. We had some issues with the finance company but the team worked late to try and get it sorted and again came in early the next day to complete the sale to allow me to get off ASAP. There were some minor issues identified with car when I test drove but because I needed to drive away that day DACE agreed to fix the issue when I return next month. Everyone was friendly and I felt the team done what they could to help me drive away that day.

12 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience, great customer service!

My husband and I arrived at the showroom looking for a Mini Cooper, we saw one we really liked so asked for help. We were assisted by Noel Eastwick at he Stockport showroom on Manchester Road, he was very friendly, extremely helpful and knowledgeable which made everything so straightforward and easy, we are very happy with our purchase, thank you Noel!

6 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Looking forward to receiving my car…

Looking forward to receiving my car this week. Massive thanks to Noel, and Steve, at the SK4 branch.
Dace stood out, as the opposite of many previous experiences; in that I was treated with genuine respect, a highly professional and friendly manner.
There's nothing I would change - highly recommended. Thank you for everything; especially in terms of your honesty, candour, and 'putting me in the driving seat', if you'll forgive the slightly cheesy pun. Well done, all.

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, bought car in reddish. I was maintaining cars in different company so have experience with dealers like toyota, renault, audi and i can say Dace are on a the same level as professional dealers.

9 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic experience

Fantastic experience. Extremely easy. Didn’t have to book. Walked in. Jaydon sorted everything. Evaluated the car. Test drove and got all documentation sorted. Same day drive away. Amazing service. Can’t thank him enough for his time

7 juli 2026
Review zonder uitnodiging

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