D'Addario & Company, Inc. Reviews 

321
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I'm a D'Addario fan! I use plenty of their products for guitar (NYXL strings are the best I've ever tried)and now for drums with EVANS. I needed some info about a product and the customer service not... Toon meer

Beoordeeld met 5 van de 5 sterren

Quality drum heads with the sound I desire on both my personal kits and the restoration projects I do. I especially like to put these on new students kits for the reason they are are so easy to tune,... Toon meer

Beoordeeld met 5 van de 5 sterren

D’Addario makes the best stick and drumheads best suited for marching band. Their Promark artist signature sticks are top notch compared to some other sticks offering great variety, feels, and tones y... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hailey from support responded in less than 24 hours and helped me migrate my account email from an old address to a new one so I didn't lose my Players Circle points. Love their strings and appreciate... Toon meer

Bedrijfsgegevens

  1. Fabrikant

Geschreven door het bedrijf

Every day, we are committed to sustainably providing musicians with the most innovative musical accessories in the world.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

321 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(321)

163 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Top Notch Products! Awesome Rewards

I've used both D'Addario strings and Evans drumheads for as long as I can remember. They've always been top quality, and their player's circle is an awesome program.

13 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Thanks for your feedback, and thank you for choosing EVANS/D'Addario!

Beoordeeld met 5 van de 5 sterren

Great Customer Service and Excellent guitar strings

I have been using their electric guitar strings for years. They have been consistently brighter and maintain good tension for longer periods of time compared to other similarly priced strings. In addition, I find that the majority of accessories are made with quality, and their customer service is quite good. Thanks a ton I appreciate yall.

12 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Thanks for your feedback, Philip! We're glad to hear that you're enjoying the strings! Thank you for choosing D'Addario

Beoordeeld met 5 van de 5 sterren

Happy customer

Had a small issue with my rewards points being converted to a wallet reward instead of staying as points. Reached out to customer support and Hailey sorted it out quickly and clearly. She cancelled the reward and restored my points balance without any hassle. Great to see a company that actually listens and fixes things properly. Happy customer!

12 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Thank you for your feedback! We're always happy to help. Thank you for being a Players Circle member!

Beoordeeld met 5 van de 5 sterren

Great for drummers

Great for drummers, guitarists and anything around. Ive used the strings, sticks, drumheads for years, never failed me, and if i have any issue, customer support is always on top of it!

8 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Hey Kelvin,

Thanks so much for your feedback, and thank you as always for choosing D'Addario!

Beoordeeld met 5 van de 5 sterren

Highly recommended

Clear, easy-to-use website ... good member's points program ... quick, patient and helpful customer service ... and great products

8 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Thanks so much for your feedback Luke - and thank you for choosing D'Addario!

Beoordeeld met 1 van de 5 sterren

WOW in response

WOW, thanks to Post Office I got my shipment due to their hard work. NOTE: D'Ad didn't reply here or personally since I have account with them. Thanks for nothing D'A

5 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Hi Anthony,

We're very sorry for any inconvenience, but as mentioned by our agents we are unable to update the shipping address on an order once it ships out as the package is no longer in our possession or our control at that point. We only ship orders to the shipping address entered upon checkout. For the future, we do recommend double checking auto fill to make sure that the proper street address is entered when placing your order. We are glad to hear that USPS was able to catch your package for you and update the shipping address!

Thanks for your understanding.

Beoordeeld met 5 van de 5 sterren

Players Circle

I recently bought an Evans Drumheads, and i got points with it, now i can get points to go into raffles to win more for free

6 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Hey Stefan, thanks for your feedback! We hope you are enjoying the Players Circle program!

Beoordeeld met 5 van de 5 sterren

It's a very good company where…

It's a very good company where everything works well. When a problem arises, which is rare, they are immediately ready to help.
The strings are very good as well as the tuners. Just keep going like this.

6 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Thanks for your feedback, and thank you as always for choosing D'Addario!

Beoordeeld met 5 van de 5 sterren

I was having trouble redeeming my points.

I was having trouble redeeming my points on a recent purchase. I contacted Hailey from D’Addario and she promptly resolved the problem. D’Addario, has good woodwind products and I like the fact that points are given with each purchase, which contributes to future purchases and/or lower prices on future purchases.

5 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Thanks so much for your feedback David! We are glad to hear that our team was able to assist you. Thank you as always for choosing D'Addario!

Beoordeeld met 5 van de 5 sterren

Great products and customer service

I have been using Evans heads almost exclusively for more than 20 years, both for myself (drumset, orchestral percussion & hand drums) and for the numerous school groups I've directed (all of the above + drumline). The heads are not only great quality but extremely consistent. On the two occasions I've had to deal with customer service - about 15 years ago, product related & just this week, Players Circle related - communication was great, and the problem was resolved quickly (including immediately shipping replacement product).
I also use D'Addario strings on my guitars and basses and have always been happy with them as well. Great family-owned company

6 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Hey BJ, thank you for your feedback! We are so glad to hear that you're enjoying the products and the Players Circle program. Thank you as always for choosing D'Addario/EVANS!

Beoordeeld met 5 van de 5 sterren

I've been a user of D'Addario products for years

I've been a user of D'Addario products for years, particularly EJ45 strings and other classical guitar accessories. Their products are reliable, designed to last, and built with musicians in mind. Proud to support them.

P.S. Their rewards system is the best too! Players Circle is a great way to give back to their customers. It gives us more reason to continuously support them.

1 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Hey Reychelle - thank you for your feedback, and we're so glad to hear that you're enjoying the strings/Players Circle! Thank you for choosing D'Addario!

Beoordeeld met 5 van de 5 sterren

Objectively superior strings.

I have used daddario strings since the 2000s they use a better core than the other manufacturers so the stability and tonal quality are noticeable above the rest.

6 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Thanks for your feedback, and thank you as always for choosing D'Addario!

Beoordeeld met 5 van de 5 sterren

The best strings I ever used (also the…

The best strings I ever used (also the price-quality ratio). Additionally, the website is quite ergonomic and convenient.

6 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Thanks for your feedback Eugene! We're so glad to hear that you're enjoying the strings and the site!

Beoordeeld met 5 van de 5 sterren

I’ve been a long time user of Evans…

I’ve been a long time user of Evans drumheads. Just recently started taking advantage of the Player’s Points program. Nice program, good benefits. I have had a couple of issues with points not loading, and no code on qualifying products, but the D’Addario Player’s Points support team has been very prompt to respond and very helpful each time.

5 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Thank you for your feedback Dan, and thank you for being a Players Circle member! We sincerely appreciate it!

Beoordeeld met 5 van de 5 sterren

Question about power cable use with power box

Had a question about using the power cable with the power box. I had an answer within 24-hours. Super fast turn around. Their strings and accessories are industry standards. If they didn't invent it, they definitely perfected it.

4 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Thanks Alvin! We're so glad to hear that you're enjoying the products, and thanks as always for choosing D'Addario!

Beoordeeld met 5 van de 5 sterren

Super fast support response

Super fast support response! If you buy DADDARIO you must use this app!!!

5 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Hey Sean, thanks for your feedback, and thanks for choosing D'Addario!

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Reasonable prices for postage to Scotland, even free sometimes for Players Circle members. Also the customer service has always been perfect whenever I've needed help.

5 mei 2026
Review zonder uitnodiging
Logo D'Addario & Company, Inc.

Antwoord van D'Addario & Company, Inc.

Thanks for your feedback Leo! We sincerely appreciate it!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer