We ordered two Marlow bar stools and they arrived next day. Delivery was fast and hassle free. When the stools arrived, we probably spent more time unwrapping them than putting them together! It was v... Toon meer
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I ordered a bed and a mattress. The mattress was given a delivery date and a time frame the day before for delivery. Unfortunately I then received an email stating that it would not be delivered that... Toon meer
Saw the extending dining table on line, and visited their showroom in Bracknell to view. Was not disappointed, their sales staff were not "pushy" and were left alone to browse. Delivery in 4 days, wel... Toon meer
Bedrijf heeft geantwoord
I purchased a full dinning set from this company - ceramic dining table, 3 dinning chairs and a large corner bench. The chairs and table have been outstanding, however the faux corner bench has peeled... Toon meer
Bedrijfsgegevens
- Meubelwinkel
- ook in
- Slaapkamermeubilair winkel
- Tuinmeubilairwinkel
- Woonkamermeubilairwinkel
- Zitbankenwinkel
Over Danetti
Geschreven door het bedrijf
Independent since 2006. Designed for real life.
At Danetti, we design contemporary furniture for the way people actually live. From our Berkshire studio, we create thoughtful, functional pieces that bring beauty, comfort and lasting quality into homes across the UK. Independently designed and built to last, every collection reflects our belief that great design should make life easier, more beautiful and more yours.
We offer a wide range of stylish, high-quality furniture for every room in the home. From dining tables and chairs to sofas, beds and storage, each piece is designed to help you create a space that works beautifully for your lifestyle. Whether you're furnishing an open-plan kitchen-diner, upgrading your bedroom, or refreshing your hallway, we’ve got pieces that make a statement.
Our curated designs, premium materials and smart details are what set us apart. We’re not about trends that fade - we’re about considered design that feels good to live with, day in and day out. Loved by thousands of customers across the UK, Danetti is where modern furniture meets everyday comfort. Thoughtful design. Built to last. Always made for the way you live.
At Danetti, we design contemporary furniture for the way people actually live. From our Berkshire studio, we create thoughtful, functional pieces that bring beauty, comfort and lasting quality into homes across the UK. Independently designed and built to last, every collection reflects our belief that great design should make life easier, more beautiful and more yours.
We offer a wide range of stylish, high-quality furniture for every room in the home. From dining tables and chairs to sofas, beds and storage, each piece is designed to help you create a space that works beautifully for your lifestyle. Whether you're furnishing an open-plan kitchen-diner, upgrading your bedroom, or refreshing your hallway, we’ve got pieces that make a statement.
Our curated designs, premium materials and smart details are what set us apart. We’re not about trends that fade - we’re about considered design that feels good to live with, day in and day out. Loved by thousands of customers across the UK, Danetti is where modern furniture meets everyday comfort. Thoughtful design. Built to last. Always made for the way you live.
Contactgegevens
Octagon House, Phoenix Business Park, John Nike Way, RG12 8TN, Bracknell, Verenigd Koninkrijk
- 02035881380
- sales@danetti.com
- www.danetti.com
4,1
Goed
8K reviews
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Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Amazing quality coffee table set
Amazing quality coffee table set, so gorgeous and great delivery
28 september 2026
Antwoord van Danetti
Thank you so much for your 5-star review. We’re delighted to hear that you love your coffee table set and are so pleased with the quality and design.
It’s also great to hear that you had a great delivery experience. We really appreciate your kind feedback and thank you for choosing Danetti.
Excellent customer service from Danetti
Very pleased with my new purchases of sideboard, dining table & chairs from Danetti. Excellent customer service from Joa throughout my purchase. Everything was in stock apart from the Fraser dining table but I received regular updates & when everything was ready to be dispatched I was given updates to let me know exactly when my delivery would arrive
26 september 2026
Antwoord van Danetti
Thank you so much for your 5-star review. We’re delighted to hear that you’re so pleased with your new sideboard, dining table and chairs.
It’s wonderful to hear that Joa provided such excellent customer service throughout your purchase. We’ll be sure to pass your kind feedback on to her.
We’re also pleased that, despite the Fraser dining table being out of stock, you were kept regularly updated and informed about your order and delivery. We really appreciate your patience and thank you for choosing Danetti.
I have recently purchased a beautiful rug…
I have recently purchased a rug from Danetti. I absolutely love it. The quality is superb. Ordering was simple. Customer service were good and delivery was good 👍
28 september 2026
Antwoord van Danetti
Thank you so much for your 5-star review. We’re delighted to hear that you absolutely love your new rug and that you’re so pleased with the quality.
It’s also great to hear that you found ordering simple and were happy with our Customer Care and delivery service. We really appreciate your kind feedback and thank you for choosing Danetti.
Fraser table
Really pleased with our Fraser table and chairs - great quality - table very heavy
28 september 2026
Antwoord van Danetti
Thank you so much for taking the time to leave your feedback. We’re delighted to hear that you’re so pleased with your Fraser table and chairs and that you’ve been impressed with the quality and sturdy construction of the table.
We really appreciate your kind feedback and thank you for choosing Danetti.
Kept me up to date all the times about…
Kept me up to date all the times about the delivery dates.
28 september 2026
Antwoord van Danetti
Thank you so much for your 5-star review. We’re delighted to hear that you were kept well informed throughout the delivery process and received regular updates.
We really appreciate your kind feedback and thank you for choosing Danetti.
Just made my second purchase with…
Just made my second purchase with Danetti - loving their furniture . Modern , high quality and looks great in any home
30 september 2026
Antwoord van Danetti
Thank you so much for your fantastic 5-star review and for choosing Danetti for a second time. We’re delighted to hear that you’re loving our furniture and that you’re so pleased with the modern design and quality.
It’s wonderful to have you as a returning customer, and we really appreciate your continued support. Thank you again for choosing Danetti!
Excellent customer service
Excellent customer service. Delivery was perfect and I was phoned half an hour before delivery. Absolutely love my dining table.
29 september 2026
Antwoord van Danetti
Thank you so much for your 5-star review. We’re delighted to hear that you were so pleased with our Customer Care and that your delivery went perfectly, including the call from our delivery team beforehand.
It’s great to hear that you absolutely love your dining table. We really appreciate your kind feedback and thank you for choosing Danetti.
Customer service awful paid £1300 for…
Customer service awful paid £1300 for Chris supposed to be delivered today no communication just didn’t turn up and scant contact them by phone. Total scam.
2 oktober 2026
Review zonder uitnodiging
Antwoord van Danetti
Thank you for taking the time to share your feedback. We’re very sorry that you’ve experienced a lack of communication regarding your order and completely understand your frustration that your delivery did not arrive as expected.
We would like to reassure you that Danetti is a legitimate company and has been trading for 20 years. We’re sorry that your experience has left you feeling otherwise.
If you could please email us with your order number, or contact our Customer Care team on 020 3588 1380, we can look into your order and either arrange your delivery or, at the very least, provide you with an update on the expected timescale.
We apologise again for the inconvenience and lack of communication, and we hope we can get this resolved for you.
A slight problem but with a positive outcome
We have ordered numerous pieces of furniture and have always been happy with the quality, this time the bench corner seating arrived as planned but unfortunately the legs didn’t!
However I rang immediately and spoke to Lewis who turned the problem around by sorting out for the legs to be delivered later the same week.
Whilst annoying on the day the problem was quickly solved so all in all a good experience.
Now very happy with our new bench corner unit and chairs 🙂
28 september 2026
Review zonder uitnodiging
Antwoord van Danetti
Thank you so much for taking the time to share your feedback and for choosing Danetti for so many of your furniture purchases.
We’re sorry that the legs for your bench corner seating were missing from the initial delivery, but we’re pleased to hear that Lewis was able to quickly resolve this for you and arrange for the legs to be delivered later that same week. We’ll be sure to pass your kind feedback on to him.
It’s wonderful to hear that you’re now very happy with your new bench corner unit and chairs, and that despite the initial issue, you had a good overall experience.
Thank you again for your continued support and for choosing Danetti.
Antwoord van Danetti
Thank you so much for your 5-star review. We’re delighted to hear that you found our service helpful and that everything arrived on time.
We really appreciate your kind feedback and thank you for choosing Danetti.
Would not recommend this company
The response to my review does not in anyway represent a true reflection of what happened. A VIP service was supposedly booked but didn’t happen, no replacement chairs arrived and then the chairs collected on the Monday were returned to me as new chairs on the Wednesday…!!!! As I had been messed around so many times I initialled the box, smart move as they tried to convince me they were new chairs.
Not only is this incorrect but the offer made is also incorrect, it was initially £150.00 which was then increased to £200.00. At no time have I been offered £250.00, I requested a refund of £274.25, plus the delivery fee paid of £39.99. Which considering what I have been put through, the time wasted and the lack of service it really is quite fair.
I have constantly had to chase for replies, seems you are quicker to respond to a bad review than to a customer who has had outstanding issues for months.
Also your comments with regards to other customers having chairs with no faults, I am really pleased to hear this as on every occasion as you are well aware from the photographs submitted the items delivered were damaged and of poor quality. If they were not faulty/damaged you would not have replaced them..!!!!
103 bad reviews in the last 3 months..!!
Would not recommend this company at all. I ordered and paid for items on the 9th June. I have had six deliveries/collections all with faulty goods. At one point they tried to deliver chairs they claimed were new which were infact what I had retuned 2 days prior.
It seems they send out faulty goods and then expect you to take a partial refund, the same thing happened to friends of mine.
Their showroom looks nice, the goods and extremely poor service received is really not worth the hassle. When you pay a premium for goods you expect to receive them in perfect condition and also to receive a high level of customer care. I paid a premium but have in no way received premium goods or service.
Staff are extremely unhelpful and do not offer any level of customer service. No priority in assisting you or responding to correspondence. Asked to deal with a Manager, absolute waste of time as well even at management level still no level of customer service offered.
Have finally had enough and asked for a refund, avoid at all costs its happens repeatedly they simply don't care and take far too long to respond to you.
I have reached out to the Managing Director in the hope that he will care…..
Items ordered were the Leighton Grey chairs and Romeo ceramic dining table
2 oktober 2026
Review zonder uitnodiging
Antwoord van Danetti
Thank you for taking the time to share your feedback. We’re very sorry that your experience with your Leighton chairs and Romeo dining table has been so disappointing, and we understand your frustration after the number of deliveries and collections involved.
We have tried to arrange multiple replacements to try to resolve the issues and meet your expectations. For the most recent replacement, the items were inspected before delivery and sent with a VIP delivery team to minimise the risk of any further damage.
We have accepted that the Romeo dining table is in good condition, although we recognise that the two Leighton chairs still have issues. We’re sorry that these have not met your expectations. We are not currently experiencing similar issues with the Leighton chairs from other customers, and given the number of replacements already provided, we do not believe further replacements would resolve the matter.
We have therefore offered a £250 partial refund for the damage to the two chairs, or alternatively, collection of the full order for a full refund.
Regarding your comments about the number of negative reviews, we have facilitated approximately 10,000 orders in the period referenced. While we take every negative review seriously, we feel this provides important context alongside the overall volume of orders we fulfil.
We’re sorry that, despite our efforts, we have been unable to provide an outcome you are happy with, and we hope you will consider one of the resolutions offered.
Loved Danetti furniture
Loved Danetti furniture, deliveries are easy to arrange and customer service is excellent
25 september 2026
Antwoord van Danetti
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you love your Danetti furniture and that you found your deliveries easy to arrange.
It’s also wonderful to hear that you’ve been so pleased with the service from our Customer Care team. We really appreciate your kind feedback and continued support.
Thank you again for choosing Danetti!
Antwoord van Danetti
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you’re pleased with your product and that you were impressed with the quality and finish.
We really appreciate your feedback and thank you for choosing Danetti.
Easy ordering and great service
Very easy to order and fast delivery with no problems
25 september 2026
Antwoord van Danetti
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you found it easy to place your order and that your furniture was delivered quickly and without any issues.
We really appreciate your feedback and thank you for choosing Danetti.
Very happy with the customer service I…
Very happy with the customer service I received from Danetti. A special thank you to Lewis, who was very helpful and resolved my issue quickly and professionally. I’m really pleased with the outcome and appreciate the way everything was handled. Excellent customer service – thank you again, Lewis! 😊
1 oktober 2026
Review zonder uitnodiging
Antwoord van Danetti
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you were so pleased with the customer service you received from Danetti and that Lewis was able to resolve your issue quickly and professionally.
We’ll be sure to pass your kind feedback on to Lewis. It’s wonderful to hear that you’re happy with the outcome and the way your case was handled.
Thank you again for your lovely feedback and for choosing Danetti.
Antwoord van Danetti
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you think your chair and rug are absolutely stunning!
We hope you continue to enjoy them and thank you for choosing Danetti.
I love both my bed frames from Danetti…
I love both my bed frames from Danetti - Siesta and Avery. Fit in perfectly to my new home. Shout out to Cindy for her help and still continuing with my next order.
Great range of products and designs.
Delivery on time and helpful guys.
22 juli 2026
Antwoord van Danetti
Thank you so much for your fantastic 5-star review and for choosing Danetti for both your Siesta and Avery bed frames. We’re delighted to hear that you love them and that they fit perfectly into your new home.
We’re also so pleased to hear that Cindy has been so helpful with your purchases. We’ll be sure to pass your kind feedback on to her. It’s wonderful to know that you’re already continuing with your next order!
Thank you for your lovely comments about our range of products and designs, and it’s great to hear that your deliveries arrive on time and that our delivery team were helpful.
We really appreciate your continued support and look forward to helping you with your next purchase!
Poor Delivery and communication
The company and its staff have generally been helpful, but unfortunately, the overall experience has been let down by poor communication initially and an extremely unreliable delivery service.
I placed my order on the evening of 22/09/2026, with delivery scheduled for 26/09/2026. On 23/09, I called to make some amendments to my order and was told these had been made and that I would receive an updated confirmation email. I never received one.
I called again that afternoon and then again on 24/09, and each time I was reassured that the amendments would be confirmed and that someone would contact me. Unfortunately, nobody did.
When I called again on 25/09, I finally spoke with Cindy, who was extremely helpful. She properly updated everything and did her best to assist me. She did explain that, because of the amendments, delivery might no longer be possible on 26/09. However, later that evening I received confirmation from the delivery company, AIT, that my sofa would be delivered the following day.
On 26/09, AIT cancelled the delivery.
After I contacted the sofa company again to complain on 28/09, another delivery was arranged for 29/09. That delivery was also cancelled. I was then given another delivery slot for 30/09, which has now also been changed, and I have been told my sofa will instead be delivered on 01/10/2026.
The most frustrating part is that I have had to arrange to work from home on each of these delivery days and explain the situation to my manager when I am supposed to be working from the office. My time and work arrangements have been repeatedly disrupted because of delivery dates that have not been honoured.
While I appreciate the help I eventually received from Cindy and some members of the team, the overall experience has been incredibly frustrating. An order placed on 22/09, originally scheduled for delivery on 26/09, has still not arrived after several confirmed delivery dates.
I also find it disappointing that, despite the repeated cancellations and inconvenience, no compensation or meaningful gesture of goodwill has been offered.
The sofa itself may well be lovely when it eventually arrives, but the customer experience surrounding the order and delivery has unfortunately been very poor. I really hope the company reviews both its internal communication processes and its delivery arrangements, because customers should not have to repeatedly rearrange their lives around deliveries that keep being cancelled.
30 september 2026
Review zonder uitnodiging
Antwoord van Danetti
Thank you for taking the time to share your detailed feedback. We’re very sorry for the miscommunication regarding the amendments to your order and change of address initially. We completely understand how frustrating this must have been, particularly with the uncertainty around your delivery and the impact this had on your work arrangements.
We can see that there was a delivery failure on 26th September, with your sofa subsequently fulfilled on 2nd October. We appreciate that the repeated changes and cancelled delivery dates were inconvenient, and we’re sorry for the disruption this caused.
We would also like to thank you for acknowledging the speed with which our team worked to rectify the issues once they were identified. We’re pleased that the team were able to get everything amended correctly and work towards getting your order fulfilled.
We hope that now your new sofa has been delivered, you’ll feel that the product itself was worth the wait and that you can enjoy it for many years to come. We’re sorry again that the experience surrounding your order and delivery fell short of the service we aim to provide, and we really appreciate your honest feedback.
Great products and service but some issues
Great products and service but some issues. I am returning the Thea coffee table and pouffe as it's very difficult to remove the pouffe easily. Also the Fraser table 4-6 seater is beautiful and very well made but is a couple of inches higher when in 4 seater than in extended 6 seater which makes it feel rather low when seated. We are using cushions to sit on to raise us up!
26 september 2026
Antwoord van Danetti
Thank you for taking the time to share your feedback. We’re pleased to hear that you’re happy with the quality of our products and the service you received.
We’re sorry to hear that you’ve found the Thea coffee table and pouffe difficult to use and that you’ve decided to return them. We also appreciate your comments regarding the height of the Fraser table when extended. We understand how this difference can affect the overall comfort when seated, and we’re sorry that this hasn’t worked as expected for you.
Your feedback is really valuable, particularly around the practicalities of using the Thea pouffe and the height of the Fraser table in its different configurations. We’ll be sure to share your comments with our Product team for consideration.
Thank you again for your feedback, and we hope you continue to enjoy your Fraser table.
Beautiful luxury bed with fantastic…
Beautiful luxury bed with fantastic hidden storage!
I am so happy with my Danetti Amalfi bed. The velvet upholstery looks incredibly premium, and the fluted headboard .The ottoman gas-lift mechanism operates smoothly, and the hidden storage space underneath is massive—perfect for keeping extra bedding out of sight.
25 september 2026
Antwoord van Danetti
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you’re so happy with your Amalfi bed and that you’re enjoying the premium velvet upholstery and beautiful fluted headboard.
It’s also wonderful to hear that you’re finding the ottoman gas-lift mechanism smooth and the generous hidden storage so useful for keeping extra bedding neatly tucked away.
Thank you for choosing Danetti, and we hope you continue to enjoy your beautiful new bed!
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