Delugs Reviews 

Look — I bought my first straps from Delugs back in 2020. It’s now 2026, and they’re still holding strong, still look great. And I’m not the guy who babies anything — I wear my watches, I use them, I live in them. If I’m doing something, the watch stays on. Same for the strap.
Fast forward to now — I just picked up three more. Honestly, I don’t even know why I waited this long. In between, I went down the rabbit hole — bought straps from all over, different brands, different sites… and let’s be real: most of them are garbage. Fake “leather,” bad construction, terrible finishing.
This? This is the opposite.
Fit, finish, materials — all dialed. You feel it immediately. Even the packaging is on point, which tells you everything about the level of care they put into the product.
And the customer service? Next level. The kind that actually makes you stop and go “damn, these guys get it.”
Six years later, same quality, same consistency — that tells you everything you need to know.
Lifetime customer. Buy with your eyes closed.

Fast delivery. Outstanding customer service to help me pick my first strap. Beautiful and well-made pull-up leather (waxy). Totally different feel from my original strap. Will be getting more to match my outfit!

Quality work. Exceptional customer service. I have a large wrist and was in between sizes. Customer service was quick to respond and made return easy. No waiting on hold for someone to answer. Quick email and thorough follow up. The straps I received for my Grand Seiko SBGM221 and my Tudor Black Bay are much more comfortable than the original straps and give me the more casual look I was going for.

First time visit Delug at Raffles Hotel.
Shawn approached and find out what I need. He’s helpful and professional.
As the strap I prefer do not have in the length suitable for me, he propose an order option. I also pick up another strap color for changing around. He place the watch with the strap and advise which one is more suitable. He also help me to fix the strap onto my watch which allows me to wear straight away. Will recommend Delug to my friends.
Thanks Shawn for his service.

I had such a great experience with Delugs this weekend. I realized I’d ordered a duplicate strap and emailed support to fix it. They got back to me in under 30 minutes, helped me swap the strap, suggested a few other options, and even added a discount to the exchange. Their customer service was fast, thoughtful, and honestly impressive. If you’re looking for a new watch strap, I can’t recommend Delugs enough — the quality and comfort are top‑notch.

Ordering process was easy, although I made a mistake with the lug size, the Chat help was able to assist and correct my order (my mistake, not theirs!) I would highly recommend!

First time ordering from Delugs. Easy to place an order. Quick and courteous response from their team. Shipping fee included in a low $ minimum order. Looking forward to receiving my order! Give 'em a try.

I am satisfied with the product’s quality and performance—it consistently delivers a reliable and user-friendly experience.

What truly stands out is the support team. They are highly responsive, clear, and efficient in addressing any questions, making the entire experience smooth and dependable.

Why I love Delugs:
1. Great website with easy navigation
2. Great range of straps and products for watches
3. Great online chat service that doesn’t make u wait
4. Good quality straps at various price points.

Not only are the products of great quality, but customer support is exceptional, answering simple questions, following up on products, and resolving issues, of which I have only had one, and it was not strap-related.

Walked into Delugs with an open mind. Shawn showed me some straps. Bought and walked out in less than 20 minutes. 😅
Thank you Shawn!

Communication the whole way through. Very transparent and helpful.

Quality of the strap is superb!
No regrets!

Fast great customer service

The customer service team was consistently responsive to my many questions as I navigated choosing a strap for an old watch. When I changed my mind about which strap I wanted, after the order was processed and paid for, they happily and quickly changed the order for me after verifying that it hadn't yet shipped. The quality of the strap is better than I thought it would be. It's Pueblo leather from Badalassi Carlo and has a wonderful leather smell, and a refined finish that is simultaneously elegant and rustic. It arrived 2 days before the promised delivery date.

Chat support (Felip) was very helpful with helping me choose the correct strap for my reference. Looking forward to receiving it and think I'll be happy with the quality.

Straps are great quality. I returned one of the four I bought and the entire process has been really great. Lovely service

Initial purchase was easy. Ordered nylon and leather strap for omega speedy pro. After arrival I realized I wanted a spring deployant clasp. Contacted customer service to return/exchange and they said I could just buy the clasp and attach to existing strap. Pretty neat! Easy to test customer service.

I got a rubber strap for my Christopher Ward Twelve Ti 40mm and it's far superior to the rubber one that comes with it. UPS lost my parcel but Delugs responded to my concern very quickly and resent my order.

Bought several straps from Delugs - sailcloth, togo leather & ostrich.

They are well made straps that instantly transform the look of your watch.

Will definitely buy more in the future.