We used dfs as they are so easy to order, they let you know what date to expect your order, we have ordered from them before and our sofa was so comfy and well made very strong and sturdy
Bedrijf heeft geantwoord
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I wanted to replace a 2 seater settee that I had purchased from them 4 years ago with a 3 seater settee. DFS were so helpful finding my previous order and we realised they were still making that part... Toon meer
Dfs is very good I found a chair just write for me . High back and i can reach the floor. I’m not that tall so my armchair is lovely thank you .
Bedrijf heeft geantwoord
I had a wide choice of sofas to choose from. Everything was very easy to order online.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Winchester Road, Brighton Hill Unit 4, RG22 4AN, Basingstoke, Verenigd Koninkrijk
- 0333 999 9760
4,6
Uitstekend
701 reviews
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Visiting your store was a very…
Visiting your store was a very comfortable experience and your sales lady was amazing
7 januari 2022
So very helpful
The young lady who we spoke to in dfs was so very helpful, we were left alone to browse in peace and there was no hard sell. When we decided on our purchase she took the time to explain everything in great detail and answer all our questions relating to our purchase, all in all a very positive experience.
6 januari 2022
Great service
Great service - attentive staff, but not pushy at all. Let you browse and then help when needed. I have been to 4 different furniture stores today in my opinion DFS has a very comprehensive sofa range and a good price/value ratio. Thank you.
6 januari 2022
Excellent knowledge of Ben (…
Excellent knowledge of Ben ( Salesperson) professional, no pressure sale and good display. Only down side was the store temperature. Would recommend the said salesperson Ben .
5 januari 2022
DFS Basingstoke great staff
All the staff at DFS Basingstoke were friendly, attentive but not over-bearing or pushy which enabled us to comfortably wander around the store. Eloise was a star and I was very pleased how she walked us through the process and made it easy.
5 januari 2022
Ben at DFS Basingstoke was very…
Ben at DFS Basingstoke was very helpful. He had good knowledge of the products on display.we didn't feel pressured into buying, he gave us plenty of time to decide. We can't yet say about delivery or after care but we're very impressed with the sales service we were given today
4 januari 2022
Kind friendly and very helpful
Kind friendly and very helpful . Explained everything we asked and made it a pleasant experience
3 januari 2022
Amazing advice and great service
Amazing advice and great service. Highly recommend. Friendly and informative.
3 januari 2022
Debating a snack box still
MJ was incredibly helpful. As a first time sofa purchaser I couldn’t have been in better hands. Or at least, the footstool that she spent over 10 minutes trying to find for us only to find out that I didn’t want it in the end, couldn’t have been in safer hands. If anyone needs training on how to tell the care package - send them MJ’s way! I consider myself to be a stubborn person but I was swayed quicker than a contestant on Strictly.
3 januari 2022
Very good customer service
3 januari 2022
Great service from DFS Basingstoke…
Great service from DFS Basingstoke store - so quick and easy to order my new sofa.
3 januari 2022
The lady who helped us was very good…
The lady who helped us was very good and patient and took us through everything.
I would recommend this store .
3 januari 2022
Was a relaxing pleasurable experience…
Was a relaxing pleasurable experience Ben was knowledgeable and didn’t rush us.
Thank you DFS
2 januari 2022
Fantastic service
I went back today after a few days thinking about buying a sofa. Ben was very knowledgeable about the sofa. I decided to buy just the three seater as I couldn’t justify spending another £999 on an armchair that would hardly be used. Ben suggested the foot stool, that opens for extra storage & can be used for sitting on if needed. A perfect solution.
0% free taken over 24 months. Brilliant customer service, thank you for a great customer service.
2 januari 2022
Thank you DFS your help a d patience…
Thank you DFS your help a d patience was excellent. It was lovely been able to wander and test out lots of sofas and not feel pressure from the sales team until I asked.
Then everything was explained very well.
Well done I look forward to comfort in a few weeks time. Emjay was excellent and made my purchase so much easier as she guided me through what I was looking for.
1 januari 2022
Great service.
31 december 2021
Thank you, Ben & DFS Basingstoke
Today we visited DFS, Basingstoke and were assisted by Ben. We found him to be extremely helpful, knowledgable and personable when choosing sofas for our new home. Ben did not pressure us or try to tie us down to anything. We would definitely recommend using Ben at DFS, Basingstoke! Thanks again, Ben!
30 december 2021
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