We used dfs as they are so easy to order, they let you know what date to expect your order, we have ordered from them before and our sofa was so comfy and well made very strong and sturdy
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We used dfs as they are so easy to order, they let you know what date to expect your order, we have ordered from them before and our sofa was so comfy and well made very strong and sturdy
Bedrijf heeft geantwoord
I wanted to replace a 2 seater settee that I had purchased from them 4 years ago with a 3 seater settee. DFS were so helpful finding my previous order and we realised they were still making that part... Toon meer
Dfs is very good I found a chair just write for me . High back and i can reach the floor. I’m not that tall so my armchair is lovely thank you .
Bedrijf heeft geantwoord
I had a wide choice of sofas to choose from. Everything was very easy to order online.
Bedrijf heeft geantwoord
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Winchester Road, Brighton Hill Unit 4, RG22 4AN, Basingstoke, Verenigd Koninkrijk
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The customer service at DFS Basingstoke was excellent! Management and staff were very professional and extremely helpful! Thank you for making our sofa shopping delightful. Keep up the great work!
Good selection of sofas and the service was exceptional.
My husband and myself were very happy with the purchasing of our sofas. Eloise was very knowledgeable and was able to answer all our questions. Everything was explained about any extras. We look forward to having them in our home.
The sales guy was very helpful and informative, not pushy, gave us time to think and decide what we wanted.
No Pressure, no fuss.
An enjoyable experience
:-)
Very pleased with our visit to the Basingstoke store. The lady who sold us our sofa was nice and very helpful EMJAY was very professional and friendly. She could have sold us more (IF WE ONLY HAD THE ROOM 🤣🤣)
Absolutely fantastic customer service. Went in looking, came out spending. Was looked after brilliantly from start to finish. All questions answered with no niff naff by Issy. She explained everything in detail and nothing was too much trouble for her. Soooo happy with my purchase.
Isabelle assisted us in choosing a sofa that was right for us and our life style. She made the paperwork easy to go through and managed any concerns we had at the time.
We have been served by adviser “0kr-ELOISE” and she helped us very kindly and respectfully in selecting the right sofa. We have been provided sufficient details about the purchase including protection plan. Also the adviser provided us enough opportunity to test and feel the sofa. Definitely will recommend DFS and help provided by “ELoise” at Basingstoke
Izzy in Basingstoke was very helpful and gave us lots of advice helping us choose the perfect sofa for our first home
Great friendly service from Lucas at the store.
We were served by Ben tonight whom was really understanding with my wife who suffers from server anxiety he made purchasing the suite easy and trouble free.
All good, no pressure, expert knowledge of the product, thoroughly nice guy.
Left alone to try out all sofas we were interested in then when we decided the customer assistance was second to none, thank you Ben at Basingstoke branch! Very informative and helpful which ended in a sale of 2 sofas, very pleased, thank you 😊
Amazing customer service, Issy was wonderful to to talk to and very informative.
Had a great experience at Basingstoke DFS. The sales girl was super friendly and authentic as well as informative without being pushy. We returned the following day and secured a sofa and chair. Thanks so much , I think it was MJ?
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