Very pleased with our visit,staff were great especially Curtis, wife came away extremely happy even treated her to the cleaning pack for it 😂 Win Win.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A very good range of furniture and a well laid out store Heather was an excellent sales representative who knew her stock and helped with the options and choices available We would highly recomme... Toon meer
Bedrijf heeft geantwoord
Kurt from Exeter DFS was brilliant at helping us purchase our new sofa. He was approachable & could answer all are questions. 10/10 service! Thank you.
Bedrijf heeft geantwoord
Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Verenigd Koninkrijk
- 0333 999 9816
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The assistant Kelsy was very helpful…
The assistant Kelsy was very helpful took time to explain everything, always polite, and answered our questions.
28 april 2026
Antwoord van DFS Furniture - Exeter
Good morning Jane,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady in DFS in Exeter was so…
The lady in DFS in Exeter was so helpful, her customer service was outstanding. She answered all my questions and made my shopping experience a joy.
The rug was beautiful and looks great in my living room.
27 april 2026
Antwoord van DFS Furniture - Exeter
Good morning Susan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
A very Happy experience the staff were…
A very Happy experience the staff were very helpful and obliging and a lovely cup of coffee
27 april 2026
Antwoord van DFS Furniture - Exeter
Good morning Tony,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Helping my elderly dissabled parents…
Helping my elderly dissabled parents with the purchase of a sofa bed in Exeter. Then liaisng with me in Bristol to help mitigate any stress for them.
27 april 2026
Antwoord van DFS Furniture - Exeter
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Exeter
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Very easy
Very easy. Not pushy allowed me to make my mind up with no pressure. Sales assistant very good.
25 april 2026
Antwoord van DFS Furniture - Exeter
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Attentive to us as customers
Attentive to us as customers, showed other options and very helpful
25 april 2026
Antwoord van DFS Furniture - Exeter
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Jane was very helpful and answered all…
Jane was very helpful and answered all my questions
24 april 2026
Antwoord van DFS Furniture - Exeter
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
I thought I had bought a sofa
I thought I had bought a sofa. Needed to check measurements and speak with DFS. Got stuck in chatbot, it closed the conversation. Terrible. Will cancel my order
14 april 2026
Antwoord van DFS Furniture - Exeter
Hi Rosie, I am really sorry to hear you are waiting to cancel your funriture order. If you need any assistance please do contact us on 0333 99 99 777 we would be happy to see how we can help assist you further.
Kind Regards,
Vanessa
DFS Customer Support
Orka natural compact corner sofa
100% customer service & knowledge & very welcoming member of staff dealt with my order & he is a credit to your store 😀 👍 👌
20 april 2026
Antwoord van DFS Furniture - Exeter
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Staff very helpful but not over…
Staff very helpful but not over powering. Allowed us time to sit and try sofas.
20 april 2026
Antwoord van DFS Furniture - Exeter
Good morning,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Exeter
Good afternoon Lorraine,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent service and advice at the…
Excellent service and advice at the store in Exeter. No cheap sales pitching or pushyness. Very helpful and got me to where I needed to be in what I was looking for.
18 april 2026
Antwoord van DFS Furniture - Exeter
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
The perfect sofa
We were helped by Matt who was very friendly (and good with our manic 3 year old!) He was the perfect salesman who helped us choose the perfect sofa for our family, and he knows a few good jokes too!
Very happy with the level of service we received, and we are looking forward to having our new sofa delivered!
18 april 2026
Antwoord van DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Exeter
Good morning Ian,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Staff and service were fabulous
Staff and service were fabulous! Helped us straight away and discussed all our options, sizes, styles. Very happy. Look forward to our new sofa arriving!!!!
18 april 2026
Antwoord van DFS Furniture - Exeter
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Helpful and informative no pressure…
Helpful and informative no pressure applied just up front information and knowledge thank you
17 april 2026
Antwoord van DFS Furniture - Exeter
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Buying a sofa made relaxing and simple
Marcus made our experience easy, we told him what we wanted and how we wanted it and he pointed us in the right direction. Then he talked us through the material options and extras to get exactly what we were looking for. We never felt rushed or hassled like a lot of salesman are.
Thank you.
16 april 2026
Antwoord van DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff & knowledgeable I…
Very helpful staff & knowledgeable I look forward to receiving my purchase
16 april 2026
Antwoord van DFS Furniture - Exeter
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and helpful!
Marcus was very friendly and helpful. We were given the space to walk around on our own, didn't feel pressured into buying anything. Originally we had planned to just look and get an idea of what kind of sofa we would want, but we found the perfect one - as well as a matching footstool and a coffee table! All the staff were great, good service and great products. We are very happy and are looking forward to our new sofa!
16 april 2026
Antwoord van DFS Furniture - Exeter
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Marcus met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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