Kurt from Exeter DFS was brilliant at helping us purchase our new sofa. He was approachable & could answer all are questions. 10/10 service! Thank you.
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Lees wat reviewers zeggen
A very good range of furniture and a well laid out store Heather was an excellent sales representative who knew her stock and helped with the options and choices available We would highly recomme... Toon meer
Bedrijf heeft geantwoord
Had a lovely experience in Exeter DFS today ,was very friendly and helpfully . Helped me choose my new bed and mattress ,we always buy our sofa's from DFS and always had great experience . Thanks to... Toon meer
Bedrijf heeft geantwoord
We entered the store at opening time and each person that walked through the store was greeted professionally. Myself and my son browsed the sofas before taking a seat on one we liked the most. Mar... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Verenigd Koninkrijk
- 0333 999 9816
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Sales Staff at the Exeter Branch…
Great Sales Staff at the Exeter Branch very knowledgeable and helpful above and beyond
6 mei 2026
Antwoord van DFS Furniture - Exeter
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service from Curtis from start to finish.
Np presure sales from the staff giving you a relaxed visit.
Once product was chosen, an exstensive brief was given explaining evrything about the product, and on going services.
Very reassuring, would definately recommend family and friends.
Thankyou👍👍
6 mei 2026
Antwoord van DFS Furniture - Exeter
Good morning Paul,
It is really appreciated that you took the time out to share your kind words. We are glad to hear Curtis helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
On arrival we were warmly welcomed
On arrival we were warmly welcomed, we knew which sofas we wanted but we were given so much more extra useful information compared to the online services that we hadn’t considered which was fab.
We were offered drinks and had our young daughter and some shops instantly judge but the gentlemen introduced himself to us as well as our daughter, which was reassuring - it’s stressful enough needed to go through things with a little one but it was like our experience was tailored to us and not being put in the category as everyone which was refreshing. We won’t be needing for a while, but if we do need any other furniture we will be heading to DFS again!
5 mei 2026
Antwoord van DFS Furniture - Exeter
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Fantastic service from Sian Exeter…
Fantastic service from Sian Exeter ,very helpful and very happy to help she went through everything I needed to know very warming and a smile which was lovely
Well done Sian makes a lot of difference
5 mei 2026
Antwoord van DFS Furniture - Exeter
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Exeter
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
A Comfortable Approach To Buying a Sofa
Nice atmosphere with no pressure to peruse and get a feel for the most suiting sofa for us. Great staff who were very knowledgeable, explaining everything in detail. Big thanks to Sian (hope I got your name right)
4 mei 2026
Antwoord van DFS Furniture - Exeter
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience and we had our sofa ordered really quickly! All the staff were really welcoming and helpful
4 mei 2026
Antwoord van DFS Furniture - Exeter
Good afternoon Jordan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Curtis was amazing!
Curtis was amazing and made everything so faultless and made us feel at ease. He went through everything so thoroughly and had a great sense of humour and a hilarious laugh! Best of all he loves dogs!
4 mei 2026
Antwoord van DFS Furniture - Exeter
Good afternoon Charlotte,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Cannot thank Curtis enough
Cannot thank Curtis enough. Really genuine sales guy. Not pushy. Happy to do whatever we wanted.
4 mei 2026
Antwoord van DFS Furniture - Exeter
Good afternoon Megan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We visited the shop not really…
We visited the shop not really expecting to buy anything, but absolutely loved the Iconica range and ended up buying two sofas for our new house. Excellent service, staff extremely friendly and helpful.
20 april 2026
Antwoord van DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Customer service was brilliant
Customer service was brilliant! Staff were attentive, knowledgeable and very welcoming.
3 mei 2026
Antwoord van DFS Furniture - Exeter
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Matt Very professional and very…
Matt Very professional and very knowledgeable he had all the answers to all the questions I asked could not do anymore for us 10/10
2 mei 2026
Antwoord van DFS Furniture - Exeter
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from Jane in the…
Excellent service from Jane in the Exeter store. Very knowledgeable and helpful which was the main reason for purchasing. We loved the sofas and loved the service!!
25 april 2026
Antwoord van DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer care and support,Well…
Great customer care and support,Well informed of all the products available and delivery times
2 mei 2026
Antwoord van DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
He got the sofa to fit the space by…
He got the sofa to fit the space by ordering a smaller part to go on the end of the wall thank you
2 mei 2026
Antwoord van DFS Furniture - Exeter
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
We knew what we wanted more or less and…
We knew what we wanted more or less and we were shown the variations they stocked. We had all the time in the world to test the sofas. After a full explanation it was easy to make a final decision. The staff were very helpful.
1 mei 2026
Antwoord van DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Curtis was great in the Exeter store
Curtis was great in the Exeter store. Very helpful and made the process very easy.
29 april 2026
Antwoord van DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service really…
Excellent customer service really recommend the Exeter store Always helpful and accommodating
29 april 2026
Antwoord van DFS Furniture - Exeter
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The assistant Kelsy was very helpful…
The assistant Kelsy was very helpful took time to explain everything, always polite, and answered our questions.
28 april 2026
Antwoord van DFS Furniture - Exeter
Good morning Jane,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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