DFS Furniture - Kettering Reviews 2.953

Reece in the Kettering store was very helpful, knowledgeable & went through every detail with us when we were looking for new sofa,he helped us in every way possible, spending plenty of time with us,explaining everything,As someone who worked in customer service,I can honestly say Reece was honestly fantastic & made the process very easy & we left with the perfect sofa for us.

Good price great quality sofas
Sales men was really nice and helpful
Delivery service great and extremely fast
Overall very satisfied with my new sofa

Reece, the salesman, was excellent and very helpful without any waffle. He gave us plenty of time and space to look around and then was on hand to help with our purchase.

Well connected with our needs as a customer good knowledge of the product pleasant experience during the process of the service provided

Reece was very helpful, wasn't at all pushy, knew all the answers to the questions we had, and was extremely helpful.

Helpful without being too pushy

Excellent information given, clear and honest

James (kettering store) made it really easy and simple to purchase and explained everything well!

James was a model professional, he spoke in depth about all options available to us and was polite and very engaging from start to finish during the buying process. A credit to your company and himself. 👌

Lucy saw us and gave us time to make our mind up. No hard sales tactics , relaxed and helpful. That's all we hope for.

I ordered my sofa with Lucy, Sales Asssistant at Kettering DFS.
Lucy was brilliant and explained everything to me, I wanted a delayed order as I have visitors from Canada in September, Lucy told me how to order this and made it all sound possible.
Thanks Lucy

The gentleman made us drinks and explain everything fully to us.

Excellent service. Nigel our sales advisor was very knowledgeable.

Great customer service at the store and the guys that delivered and assembled, were efficient and did a great job. Very happy with our new sofa 👍

James was really helpful whilst choosing our new sofa. He had answers to all of our questions and was generally a really nice guy.

I’d like to compliment Reece on the exceptional customer service he provided during the purchase of our furniture. He was professional, friendly, and incredibly helpful throughout the entire process, making everything smooth and stress-free. His knowledge, patience, and attention to detail were truly appreciated, and he went above and beyond to ensure we were happy with our purchase.

Reece is a real credit to your team, and we’re very grateful for the excellent service we received.

It were very good and the mutual respect and kindness from the sales representatives were highly appreciated. Reece is genius for his explanation and understanding.

Great service, not pushy was able to pick & drop extras with no pressure

DFS is a great place because they have ample options to choose from. Reece was very helpful. Highly recommend to anyone looking for beautiful and reliable sofas.