We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great store in Kettering , Nigel was pleasant , informative and straight to point with all relevant info . Wasn’t pushy , let me and wife discuss options and came back to finish off the order etc . T... Toon meer
Bedrijf heeft geantwoord
The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... Toon meer
Bedrijf heeft geantwoord
We initially spoke with Nigel who was friendly and knowledgeable about the settee we were looking at. Don was particularly helpful too and when we wrnt to place the order James assisted us offering a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Verenigd Koninkrijk
- 0333 999 9840
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Corner Sofa
I had viewed on-line. But needed to view to make my purchase.
One of the sales team "Lucy" made herself known and was respectful and afforded me the space to make my choices.
Once I did this Lucy was supportive and transparent and took me through the sale.
Great friendly staff
Made everything a pleasure.
4 juli 2026
Antwoord van DFS Furniture - Kettering
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Super helpful man called Reece helped…
Super helpful man called Reece helped me purchase my sofa today. He went through everything with me and answered all my questions.
Really lovely staff member you have there. Thank you, I’m super excited to get my new sofa
4 juli 2026
Antwoord van DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Exellent service james at the kettering…
Exellent service from james at the kettering branch
4 juli 2026
Antwoord van DFS Furniture - Kettering
Hello Sean,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Fully explained everything fully…
Fully explained everything fully supportive exerlant customer service 5 star all way
3 juli 2026
Antwoord van DFS Furniture - Kettering
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Asset to the Company
He was a very helpful, pleasant and professional man with excellent knowledge about the sofa I wanted. An asset to the company.
30 juni 2026
Antwoord van DFS Furniture - Kettering
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Good Morning,
Thank you so much for sharing your 5* review with us, your feedback is much appreciated. We are so happy to hear that you found our website easy to navigate when placing your order.
Kind Regards,
Lorraine A
DFS Central Customer Support
Reece helped us with our sofa purchase…
Reece helped us with our sofa purchase start to finish, giving recommendation and advise for what best suited us.
28 juni 2026
Antwoord van DFS Furniture - Kettering
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Reece.
Kind Regards,
Jordan
DFS Customer Support
Very helpful and informative
27 juni 2026
Antwoord van DFS Furniture - Kettering
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The experience was really appreciated
The experience was really appreciated, well and detaily explained.
27 juni 2026
Antwoord van DFS Furniture - Kettering
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Always my first go too
Always my first go too
Everyone at Kettering is so helpful and friendly no hassle or pressure sales
Freely give the options available to choose
I don’t think I would shop anywhere else and I have been buying from here for 20 years
26 juni 2026
Antwoord van DFS Furniture - Kettering
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service
25 juni 2026
Antwoord van DFS Furniture - Kettering
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very helpful.
They were very helpful on the kind of sofa we required to fit our family, with having a child and a puppy we were worried about wear and tear. Plus I have disabilities so needed something that wouldn't sag over time and something that wasn't low down.
16 juni 2026
Antwoord van DFS Furniture - Kettering
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwoord van DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Our advisor Reece made us feel very…
Our advisor Reece made us feel very welcome, had great product knowledge and was very friendly and helpful throughout.
21 juni 2026
Antwoord van DFS Furniture - Kettering
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Antwoord van DFS Furniture - Kettering
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great options info and options
13 juni 2026
Antwoord van DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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