I had a really great experience with Reece at DFS when choosing my sofa. From the moment I walked in, he was welcoming, friendly, and genuinely helpful without being pushy. His service was hones... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fantastic from start to finish. James was very friendly, approachable & knowledgeable. James knew when to leave us to consider our choices & knew when to be available when we needed his help. We w... Toon meer
Bedrijf heeft geantwoord
Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... Toon meer
Bedrijf heeft geantwoord
We recently purchased a Lucius corner power sofa and matching console unit from the DFS Kettering store, and the whole experience was very positive. The staff were friendly, knowledgeable and g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Verenigd Koninkrijk
- 0333 999 9840
4,9
Uitstekend
3K reviews
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Reece was very helpful
Reece was very helpful, wasn't at all pushy, knew all the answers to the questions we had, and was extremely helpful.
24 mei 2026
Antwoord van DFS Furniture - Kettering
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
James (kettering store)
James (kettering store) made it really easy and simple to purchase and explained everything well!
21 mei 2026
Antwoord van DFS Furniture - Kettering
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Exceptional service from James at the Kettering branch.
James was a model professional, he spoke in depth about all options available to us and was polite and very engaging from start to finish during the buying process. A credit to your company and himself. 👌
21 mei 2026
Antwoord van DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lucy saw us and gave us time to make…
Lucy saw us and gave us time to make our mind up. No hard sales tactics , relaxed and helpful. That's all we hope for.
18 mei 2026
Antwoord van DFS Furniture - Kettering
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
I ordered my sofa with Lucy
I ordered my sofa with Lucy, Sales Asssistant at Kettering DFS.
Lucy was brilliant and explained everything to me, I wanted a delayed order as I have visitors from Canada in September, Lucy told me how to order this and made it all sound possible.
Thanks Lucy
6 mei 2026
Antwoord van DFS Furniture - Kettering
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
The gentleman made us drinks and…
The gentleman made us drinks and explain everything fully to us.
18 mei 2026
Antwoord van DFS Furniture - Kettering
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service at the store and…
Great customer service at the store and the guys that delivered and assembled, were efficient and did a great job. Very happy with our new sofa 👍
10 mei 2026
Antwoord van DFS Furniture - Kettering
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
James was really helpful whilst choosing our new sofa. He was knowledgable and made our experience a good one.
James was really helpful whilst choosing our new sofa. He had answers to all of our questions and was generally a really nice guy.
16 mei 2026
Antwoord van DFS Furniture - Kettering
Good morning Aimee,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with James.
Kind regards,
Lia
DFS Customer Support
Exceptional service
I’d like to compliment Reece on the exceptional customer service he provided during the purchase of our furniture. He was professional, friendly, and incredibly helpful throughout the entire process, making everything smooth and stress-free. His knowledge, patience, and attention to detail were truly appreciated, and he went above and beyond to ensure we were happy with our purchase.
Reece is a real credit to your team, and we’re very grateful for the excellent service we received.
14 mei 2026
Antwoord van DFS Furniture - Kettering
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
It were very good and the mutual…
It were very good and the mutual respect and kindness from the sales representatives were highly appreciated. Reece is genius for his explanation and understanding.
12 mei 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS is a great furniture hub
DFS is a great place because they have ample options to choose from. Reece was very helpful. Highly recommend to anyone looking for beautiful and reliable sofas.
11 mei 2026
Antwoord van DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lovely showroom with lots to view
Lovely showroom with lots to view, not hassled and given great help and advice by staff. New sofa coming in the next 7-14 days so also quick delivery!
10 mei 2026
Antwoord van DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Good customer service Nigel was great
9 mei 2026
Antwoord van DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Good morning Joseph,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Antwoord van DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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