Diamond Bedding Reviews 

We bought a duvet and pillow 5 years ago. The duvet is a double one, winter weight with a seperate summer one that you can attach but we've never had to. Quality of both has been excellent, lovely and warm :-) Pillow has been replaced because its had a hard life, in use roughly 8 hours a day 365 days a year! Pillow ordered yesterday, arrived today (Sunday).

I contacted Diamond Bedding for some advice on a down pillow, and which one to buy. My email was quickly answered, and I was very grateful for the expert guidance which helped me choose the wonderful Hungarian Goose Down pillow in the medium weight. It has been exceptionally comforting to lie on - so luxuriously soft and also gently supporting. There's a magic about it that is hard to describe, but I've been sleeping very peacefully since my first night with it! Thank you to Diamond Bedding for this enhanced well being!

I mis-ordered a pillow (wrong size). I immediately noticed the following day and contacted Diamond Bedding via their chat room to amend the order. This was a real chat not one of the dreaded BOTs that can rarely address your issue. Despite the fact that the order was also in transit (after less than 8hrs) Diamond managed to correct the order and delivered the correct product the very next day. Diamond service from the customer support team. Will definately use again. Great products and service all round.

Hi Lisa,
Everything Is Great Thank You. I Am So Glad To Have Found Such An Exceptional Company To Purchase From. One Of The Best Experiences I Have Had With Online Shopping. Great Customer Support. Great Ordering Service From Beginning To End. Exceptionally Quick Delivery. Very Well Packaged And Presented. The Quilt Feels Very Luxurious And It Is Well Worth The Price Paid. I Could Have Paid Easily More At Other Online Stores And The Quilt I Am Sure Wouldn't Be Any Better. Thank You For Being Such A Great Company To Purchase From.
Kind Regards, CP

Outstanding Customer Service!
I have been so impressed by this amazing company. Within half an hour of a query I had, they responded with speed & professionalism. Nothing has been too much trouble. I ordered a Hungarian Goose Down Pillow, it arrived so fast, & WOW it’s like sleeping on a cloud. I would highly recommend Diamond Bedding to anyone, looking for excellent quality & service.

We just wish we had invested in our hungarian goose down duvets long before now. The 10.5 tog is just luxury, so we soon also ordered a 7.0 tog for a room which is brighter and warmer most of the year. The duvet quality is excellent and the service from Diamond Bedding matched, following up on one order after an initial courier issue. Overall, really pleased!

To help rectify a mistake on my part (I didn't include my house number just road name) the CS team at Diamond responded exceptionally well to an early morning email and phone call attempting to still get my order. I really hadn't much optimism that it wouldn't delay delivery but by Lunch time it was with me and I even received a follow up call from Diamond 10 minutes after delivery to make sure all went well. Top Notch customer experience. Thanks Team Diamond

I'm impressed by their service and customer support

I will qualify that the products this business sells are very expensive, however the quality of those products is fantastic and customer service is great. So many businesses these days will try and screw over their customers and employees at every opportunity to eek out every last penny of short term profit they can so it's incredibly refreshing to buy something from a business that seems to be operating in good faith, as long as diamond bedding keep doing so they have a customer for life and it justifies their prices.

Excellent customer service from A to Z. Perfect communication from the time I ordered the mattress to the delivery. Very trust worthy team and company and i wont hestitate to order next time with them.

Wouldn't buy a duvet from anywhere else, brilliant customer advice & easy to order! Quick & perfectly packed.
Puchased the Hungarian feather in 4.5 and a 10 tog too, plus 10 tog for my daughter. It's well warm enough on freezing nights but as light as a feather in weight. Filling is evenly distributed in pockets and sealed, absolutely no leaking of feathers! Lovely to snuggle up to on very cold winter nights.

I would not buy a duvet from this company again
I noticed pockets with very little in them. I contacted the company and they sent a video of how to care for the duvet.
I’ve owned duvets all my life and aware of rotating, shaking them etc!
These duvets are on the higher level of cost and not worth the price!

Hold your duvet up to the light and check the filling before you keep it!

I had a technical issue with a king-size duvet I bought previously it took a few weeks but a resolution was offered. I would highly recommend this company for their lovely duvets and after sales service either by chat, e mail or phone. Thanks from a very happy customer.

I'm a highly sceptical person, and my scepticism was no less engaged when looking at this company for my duvet and pillows.

I have to say how happy I am that I was completely wrong.

I ordered a king-size 10 tog duvet and two pillows, one medium and one soft.

The duvet at first seemed a bit thin, but it's amazing. Just the right amount to keep you warm and yet maintain a comfortable body temp throughout the night.

The soft pillow is very soft. But for a front sleeper like me who puts their arm under the pillow to sleep on it's perfect.

The delivery was super speedy. The items were really well packaged.

I've had similar products from M&S and John Fraser before, but these are better priced and comparable/ even slightly better quality.

Overall all I'm really happy, which is a tough call usually for me. Would definitely recommend.

Responds promptly on a negative review. I didn’t get on with my quilt due to poor breathability. I’ve tried to obtain further information about the product around manufacturing and sourcing and negotiate a solution via email but this took 5 months going backwards and forwards. When I submitted a negative review I have had response within less than 24 h. I was offered 50% off if I take my review down. I did this and got refund very quickly.

Absolutely beautiful quality, already purchased the 100% Hungarian duvet and now have the 100% Hungarian pillows.I love the 800 fill power, other companies offer 600 fill power.Quality all the way and free next day delivery.

For many years, I have bought down bedding from John Lewis, not any more. Diamond Bedding offer high quality 100% Hungarian goose down duvets at a 1/3 of the price for similar quality. 👍

I waited a few months to leave an accurate review and I can now confidently confirm that this is an amazing quality duvet, I’m so happy I found this shop! I bought the emperor 100% Hungarian down duvet 10.5tog and could not recommend it more. I made a mistake when ordering which the customer service kindly helped me with. The 10.5tog has been warm enough throughout this winter, although my house is luckily well insulated. The duvet is super soft and there are no feathers coming out. It took about 24hr airing, but it kept getting thinker for the first 3-5days. It’s probably one of the best duvets available and for a very competitive price. I’ll be getting the 4.5tog for summer and slowly replacing the guest room duvets too.

I'm very fussy with bedding and pillows in particular and have bought numerous brands over the years. I did a lot of research before buying from Diamond Bedding. The quality of their products is excellent. The fact that they also keep their prices reasonable compared to a lot of companies is also a credit to them. We bought the hungarian 7.0 tog duvet and 4 hungarian goose down pillows in medium standard. The pillows keep their loft really well. The duvet is everything you want in a duvet. Really super impressed and wouldn't go anywhere else for bedding now. I just ordered the same duvet in a different size for our new bed.