I've been using Diamonds USA for 20 years. Love the product and the service but this time was disappointed that products shown didn't include VAT. It must be possible to do that at least before checko... Toon meer
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Lees wat reviewers zeggen
I ordered a tennis bracelet at a great price and it exceeded my expectations. It was the perfect wedding anniversary gift. My wife had no idea how I could afford such a bracelet snd of course I didn’t... Toon meer
I created a custom ring with a sapphire and 2 diamonds, I sent my design for the setting, the team made the ring to order. Couple weeks later I received the ring, it’s absolutely perfect and looks gor... Toon meer
These guys are fantastic!! Always super helpful! Brought the most gorgeous diamond engagement ring which the now wife loves! Any advice needed from David and his team they are more than happy to go th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Diamonds USA.com established on 1997! It is the place to buy diamond engagement rings, loose diamonds, diamond earring studs and pendants online. Our site has a wide variety of loose diamonds and diamond jewelry. As a third generation family bussiness, we give personal consierge service that keep our return rate close to zero! "You should always offer the best diamond first" David says to the sales personnel. "We want our customer's satisfaction high and return rate low". Free international insured shipping. 30 Days inspection period from the day you signed for the package. Full money back guaranteed. Lifetime guarantee on manufacturing defects. 1 Year guarantee on side diamonds falling. Read our Satisfaction Policy: https://www.diamonds-usa.com/topic/62-diamonds-usa-satisfaction-policy.aspx Thank you for reading. David Braveman Diamonds-usa.com
Contactgegevens
3 Jabotinski st , 5252005, Ramat Gan, Israël
- 18773002394
- customerSupport@diamonds-USA.com
- www.diamonds-usa.com
4,4
Uitstekend
80 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Todo funciono y se hizo bien
10 maart 2024
Review zonder uitnodiging
Diamonds not available, they sent a smaller one for same price
At least I could buy my diamond, but I didn’t like the diamond I bought was not available so the seller offered me a bigger one for the same price.
But these promise didn’t happen, the seller just offer a smaller one for same price, and says plenty for him was the same… obviously not.
The shipping was very fast
18 januari 2024
Antwoord van Diamonds-USA
Estimado David, usted pidió un diamante por $406 y queríamos enviarle uno más grande en lugar de 0,48 a 0,54, pero cuando comenzamos a procesarlo ya no estaba. ¿Te enviamos el más cercano a 0,47? Tenía el mismo diámetro que el 0.48 y la diferencia es de 9$. Lo llevamos hasta Colombia amenazando con que no haya impuestos para usted. Era envío gratis.
Para mantenerte contento te reembolsaremos los $9.
Dear David, you ordered a diamond for $406 we wanted to send you a bigger one instead of 0.48 a 0.54 but by the time we start processing it it was gone. Do we sent you the closest one a 0.47. It had the same diameter as the 0.48 And the difference is 9$. We s re Ny it all the way to Colombia in a manner threat there was no tax for you. It was free shipping.
To keep you happy we will reimburse you for the $9.
Servicio y atención Excelente
6 december 2023
Excellent product, to improve monitoring
Excellent product, of excellent quality, the rating is because the tracking or status can be improved without one having to ask questions and have more certain information on the page, for example in the mail and on the page it indicates that it was sent by DHL and in reality I received it with FEDEX
9 januari 2024
Llegaron a tiempo los hermosos collares…
Llegaron a tiempo los hermosos collares con dije de esmeralda para regalos de Navidad y quedaron encantadas con ellos. Siempre excelente calidad y precio!
13 december 2023
BEWARE
BEWARE
I sent my rings in for a quote and received a horrendous joke of an offer so I politely declined.
Since then, I have not been able to get my rings back…. Excuse after excuse….I’m now wondering how I could be so naive to send my rings off…. I doubt I’ll ever get them back. Do not do it!
This is a scam!
6 september 2023
Review zonder uitnodiging
Antwoord van Diamonds-USA
You put appropriate review but in the wrong website. We do not buy jewelry off the public.
You should put your review for www.CashForDiamondsUSA.com
Thank you
David Braverman
Www.Diamonds-USA.com
Excellent as always
I’ve used these in the past and as Always they’re available with advice, updates and talk you through the process so not to be overwhelmed. Would 100% recommend to a friend and will be using them for all my diamond needs in the future.
29 augustus 2023
Great response and communication
It took longer than anticipated for delivery about 3.5 weeks vise 2 weeks but they were responsive to inquiries and the product was 100% as advertised. I would still order again but plan for a full month for delivery.
21 augustus 2023
Really good service!
31 juli 2023
I had great experience with my purchase…
I had great experience with my purchase from diamonds-usa.com. Stones/earrings are beautiful. Service from the team was very professional.
12 juli 2023
My experience was the best purchase I…
My experience was the best purchase I done online !
First let me start by saying the diamond I purchased it was beautiful and at a good price !
Second the communication during the transaction was 10/10
Really fast and clear with really really good costumer service !
I definitely recommend doing business with Diamonds-USA
20 maart 2023
Antwoord van Diamonds-USA
Really appreciate the time you took to share your thoughts. Thank you David Braverman, Diamonds-USA.com
Incredible experience!
This was my first experience buying a diamond sight unseen and online nonetheless. I was skeptical and worried about the process but this company did everything as promised, on the time frame they committed to, were helpful when I called and my purchase was delivered sooner than expected. The diamond that I purchased and that was delivered far exceeded my expectations and I could not be happier with my purchase and experience. Highly recommend this company!
28 april 2023
Review zonder uitnodiging
Antwoord van Diamonds-USA
Hi Rebekah, Thank you so much for the kind words and especially for the time you spared to put it together!
David Braverman
Ron Kane
And the team of
Diamonds-USA.com
La experiencia fue buena
La experiencia fue buena, siempre hubo alguien que me contestara mis dudas
El único inconveniente fue el tiempo que tardó el pedido en llegar (yo tenía prisa)
Pero todo muy bien
16 april 2023
Customer service was very prompt and…
Customer service was very prompt and accommodating. My ring is exactly what I dreamed. Will certainly do business with Diamonds-USA again.
28 maart 2023
Review zonder uitnodiging
The ring arrived in time
The ring arrived in 6 weeks and everything was according to the webpage. I had and issue with two missing diamonds But the solution for my issue was really fast. Thank You!!
14 maart 2023
Antwoord van Diamonds-USA
Yes this order took us double the average time of 3 weeks, we aologized for that. We hand manufacture the engagement rings and some times we have to start all over.
By this time we refunded you the $99 it took to set the two 0.005 carat diamods (including the stones).
Thank you
David Braverman
Diamonds-usa.com
Everything was excellent !!!!
16 maart 2023
Attentive professional experience with…
Attentive professional experience with really good customer service and great product delivery
7 maart 2023
Review zonder uitnodiging
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