Dogs Trust Reviews 

4.075
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

What an absolutely amazing team Dogs trust have at the Merseyside adoption centre. The help and support that we received from day one of our decision to adopt a dog from dogs trust was truly amaz... Toon meer

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Beoordeeld met 5 van de 5 sterren

We’ve had such a positive experience with Dogs Trust from start to finish. Everyone was friendly and welcoming, and it was clear how much the team genuinely cares about the dogs. Biz, our Dogs... Toon meer

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Beoordeeld met 5 van de 5 sterren

Lovely kennels, dogs well looked after by caring Staff. Procedure of adoption was thorough as you would expect. Everyone we had contact during the adoption process were excellent and helpful. They... Toon meer

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Beoordeeld met 5 van de 5 sterren

That staff have all been brilliant and haven't seen my wheelchair as a barrier where adopting a dog is concerned. Roger fits in well with our family, has shown no concern being around my wheelchair f... Toon meer

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Bedrijfsgegevens

Geschreven door het bedrijf

Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.


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4,8

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TrustScore 5 uit 5

4K reviews

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4,8

Alle reviews

(4.075)

1.079 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Lovely that Dogs Trust take the time to…

Lovely that Dogs Trust take the time to ensure that the dog is settling into its new home. Valid questions & support offered if required.

6 oktober 2026
Review zonder uitnodiging
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Antwoord van Dogs Trust

Good morning Zoe,

Thank you for your kind review.

It's fantastic that you found your Post Adoption Support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offer a helping paw whenever it may be needed.

We're always here to lend a helping paw if you need any further support!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Great experience with Dogs Trust…

Great experience with Dogs Trust Cumbria from application to adoption. Alisha has been the main person we have connected with. She has been amazing, really friendly and devoted to the welfare of dogs. She has led us through the whole process, answered questions we had, found answers to those that she couldn’t answer. She is a credit to the team. In her absence, Holly took over and provide exactly the same service. Dogs Trust have a strong value base and culture that really do put dogs first and clearly look to match people to dogs and dogs to people. To be honest, our biggest challenge was finding the place! If at all possible please have a bigger sign and maybe have signage in the village so that potential adopters coming to meet, know that they are on the right road. A big shout out to the staff member who stayed on the phone guiding us ..we might still be circling to find it! The sat nav wasn’t overly impressive on this occasion!

5 oktober 2026
Review zonder uitnodiging
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Antwoord van Dogs Trust

Good morning Robert,

It is lovely to hear that you found the team to be excellent and knowledgeable - our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.

We will of course take on your feedback regarding the signage in the area, we are glad to hear the team were able to help you find your way during your visit!

We hope you and your new pooch enjoy making many happy memories together!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Evesham Dogs Trust excellent

Evesham Dogs Trust excellent . Staff & facilities all really good. Total and honest appraisal of dog you’re wanting to adopt and if it is suitable for your lifestyle .
Really can’t recommend them enough.

6 oktober 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning,

Thank you for your lovely review!

Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s lovely to know that this came across during your experience.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

We went to have a look at the dogs to…

We went to have a look at the dogs to see what was available and saw a cutie who hadn't finished his accessment. After speaking to one of the women on reception we filled in the online adoption form mentioning our interest. When he became available they rang us to see if we were still wanting him and of course we were. Now the little cutie has found his new home and is very happy.
I can't praise them enough and I would recommend to anyone wanting to rescue a dog to pay them a visit.

1 oktober 2026
Review zonder uitnodiging
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Antwoord van Dogs Trust

Good morning Barry,

Thank you for taking the time to leave such a lovely review.

We’re so pleased to hear that you found our Merseyside team to be so helpful and that you had a positive adoption experience.

We work hard to go the extra mile for both our dogs and our adopters, making sure every dog is comfortable and every new owner feels supported, so it’s great to know that came through during your journey with Bramble.

Thank you for giving Bramble a wonderful forever home. It sounds like he's really landed on his paws. We’ll be sure to share your kind words with the team (it’ll definitely get a few tails wagging!), and of course, we’re always here if you need any support.

Kind regards
Erin
Dogs Trust 🐾

Beoordeeld met 1 van de 5 sterren

I have registered with them I just lost…

I have registered with them I just lost my boy Frenchie and I still have my girl and desperately would like to rescue again and I found the perfect pup I was willing to travel. I have experienced a French bulldogs. I’m home all day every day I can do the training. I feed them the proper food unlike they do in the pic they are feeding him the worst thing possible that frenchies should not have 🙄and all cares. They ask about visitors now I have a niece who has two children ones in school ones in nursery so apparently I’m not a match yet I never see them as they are busy with there own life’s . I’ve seen them once in a year so now I can’t rescue a dog so no wonder people go and buy them and they end up in the shelters and now that dog will be rescued by somebody who could go on to have children . When I certainly won’t be . Looks like I will be buying such a shame when I can provide such a lovely home and look after them so well every one I know that I’ve just told is fuming saying the same thing this is why they are in shelters and you have a wonderful home to give them 🤷‍♀️very unfair . Again you keep telling me I have a visiting child when it’s quite literally once a year and that can be avoided I’m sick to death listening to your excuses I will buy a dog and it’s on you

5 oktober 2026
Review zonder uitnodiging
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Antwoord van Dogs Trust

Good morning Natalie,

Thank you for your review, although we are sorry to hear that you have found our rehoming process disheartening.

Firstly, we are so sorry to hear about your recent loss. Please accept our sincere condolences on behalf of all of Dogs Trust.

It is wonderful to hear that you have been looking to offer a forever home to a rescue dog in need. Dogs Trust’s goal is to find all of the dogs in our care their forever homes. Kennels are a stressful environment for many dogs, and we would certainly never want a dog to be with us for longer than necessary. However, we do have to have rehoming requirements in place, to ensure that all of our dogs are rehomed to an environment which suits them.

We do have dogs who are comfortable to live with or be around children, but these dogs do tend to come in and out of our care very quickly as they are in high demand. Please be assured, however, that having visiting children does not mean you won't be a match for any of our dogs, and where we can be flexible, our rehoming team would be happy to discuss this with you.

We pride ourselves on a thorough behaviour and veterinary assessment that helps us match each dog to the right person. As a responsible rehoming organisation we would be doing a disservice to ourselves, the dog and to you if we were to rehome a dog somewhere that we didn't see as their forever home.

We do, of course, take into consideration that our adopters have experience with certain behaviours or breeds. We know people have their hearts set on certain dogs and it's disappointing to hear they won't be coming home with you; but we trust our rehoming experts to make the best decision for each of our dogs knowing them as well as they do, and not wanting to cause undue heartache in the future.

We can see that your adoption application is still open and our rehoming team are actively looking for a suitable match, particularly a French Bulldog or a Bulldog, and they will be in touch to discuss any potential dogs further.

In the meantime, if you see any other dogs on our website that catch your eye, you're welcome to reach out and let us know by emailing info@dogstrust.org.uk or calling our Customer Support Centre on 0303 003 0000. Alternatively, you are welcome to visit our rehoming centres every day (apart from Wednesdays and Fridays) between 12-4pm.

If you would like to discuss your experience further and help us improve our services, you can do so by contacting our Feedback and Complaints Team via email at letusknow@dogstrust.org.uk or by visiting our website at dogstrust.org.uk/letusknow

Once again, we thank you for taking the time to leave this review.

Kind regards
Erin
Dogs Trust

Beoordeeld met 5 van de 5 sterren

Super experience

The Dogs trust centre was clean and welcoming, all staff were very friendly and happy to answer our questions. The adoption process was smooth and we were given all the necessary information. Wonderful experience!

3 oktober 2026
Review zonder uitnodiging
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Antwoord van Dogs Trust

Good morning Tereza,

Thank you for your kind review.

It's fantastic to hear that you found our Basildon team to be so welcoming, and we hope that Winnie has settled in well to her forever home.

We pride ourselves on creating a warm and friendly environment for our adopters to make sure that they feel supported with welcoming their new family member into their lives. We understand the importance of setting our dogs and their new families up for success, so we're glad that this has shone through for you.

We're always here if you need any sup-pawt, and we hope that you enjoy making plenty of happy memories with lovely Winnie!

Kind regards
Erin
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

amazing team

Great team at the Cardiff centre, they matched us with an amazing dog and were super helpful every step of the way !

3 oktober 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning,

Thank you so much for your review.

It’s great to hear that you enjoyed your adoption experience with Dogs Trust Cardiff. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's great that this shone through.

We pride ourselves on matching dogs to the best possible homes, and we always aim for a paw-sitive experience! It sounds like you found paw-fect match for your family.

Thank you again for giving one of our amazing pooches a loving forever home. Please don’t hesitate to reach out if you ever need any support!

Best wishes
Erin
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Happy Alternative

Once we agreed with Dogs Trust that the dog we initially hoped to adopt was not the right match for us, they very quickly identified a delightful and friendly alternative of a different breed. As it happened, this was a breed with which we already had considerable experience, and we were more than happy to accept. From the moment they contacted us, the team were extremely helpful in guiding us through the process and ensuring we were matched with a suitable dog. Their service throughout was professional, friendly, and consistently supportive.

3 oktober 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Roger,

Thank you for taking the time to get in touch.

We're so pleased to hear that you enjoyed your experience adopting from Dogs Trust, and that you found our team to be so friendly and supportive.

Our rehoming experts pride truly themselves on their knowledge and expertise to match adopters with a dog who – having taken all their needs, likes and dislikes into account - we feel would be best suited to their home. It sounds like our team found a paw-fect match for your family!

Your kindness and compassion have made an incredible difference to your furry friend's life, and we hope that you've been making some wonderful memories together.

We'd love to hear more about the adventures they have with your family if you ever want to get in touch!

Best wishes
Erin
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Was nice to have someone ring so soon…

Was nice to have someone ring so soon after adopting Faith , made me feel very supported .
The person that spoke to me was very friendly and efficient

5 oktober 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Vivienne,

Thank you for taking the time to leave us a review.

We're so pleased to hear that you have found our post adoption support services so helpful. We understand the importance of staying in touch with our adopters to help them feel supported with their new family member whilst they're settling in.

We're always here if you need any sup-pawt with your new companion, or if you'd like to send us any pupdates about their adventures with you!

Best wishes
Erin
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

En the Patterdale Adoption

All staff were friendly and answered any questions clearly and if that person couldn’t answer they contacted a colleague who could.

3 oktober 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Robert,

Thank you for your kind words and it's so rewarding to hear that you found the adoption process for Ben so pawsitive.

We always strive to go the extra mile to give every dog the very best start in their new life, so your feedback means a great deal. Thank you for choosing to adopt and for giving Ben the loving home he deserves.

We’ll make sure your compliments are passed on to the team at Dogs Trust Darlington, and we're always here if you need any sup-pawt.

Best wishes
Erin
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

The Canterbury Dogs Trust is truly…

The Canterbury Dogs Trust is truly impressive. An ideal location for dogs that have gone through the trauma of being uprooted from their homes. The staff are amazing, caring and helpful. The whole process of adoption is well managed and painless.

4 juni 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Rob,

Thank you for taking the time to leave such a kind review.

We truly appreciate your lovely comments about the team at Dogs Trust Canterbury - the team pride themselves on matching dogs with the best possible homes, and ensuring each adopter feels supported throughout the process, so they'll be over the moon to hear that this shone through for you.

We know that your new furry friend has fallen on their paws with you as their Special Someone, and we hope you enjoy making plenty of happy memories!

Best wishes
Erin
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

We dealt with lots of the team at Dogs…

We dealt with lots of the team at Dogs trust and every one of them were fantastic!! They gave us great advise even after adopting Morty and we felt there was back up if we needed it.

12 juni 2026
Review zonder uitnodiging
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Antwoord van Dogs Trust

Good morning Micky,

Thank you for your lovely review.

It is lovely to hear that you found the team to be fantastic. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's wonderful that this shone through.

We hope you and Morty enjoy making many happy memories together!

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Simple questions that were easily…

Simple questions that were easily answered. No pressure to answer questions quickly. Good communication

3 oktober 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Raymond & Margo,

Thank you so much for your kind review!

We are so glad to hear you had clear and good communication with our team! - our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.

We're always here to lend a helping paw if you need any further support!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

I cannot thank the staff at evesham…

I cannot thank the staff at evesham centre enough for looking after our boy Deisal before he came to us.
The care they show is beyond any expectation I've seen before. I saw him and knew by his picture he was the one. After meeting him we knew he was our boy. They looked after him through kennel cough spoilt him sending him home with his favorite toys he still has 4 months later. They checked up we were OK and of course he was as well. As I write this hes laying between us for his morning snuggle and living the best life he can. Thanks to you giving him the best start after his previous owner passed. Our big boy says thank you Shannon

6 juni 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Margaret,

Thank you so much for sharing your lovely review!

It’s great to hear that you had a great adoption experience with our Evesham Rehoming Centre team. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's wonderful that this shone through.

It certainly sounds as though Diesel has landed his paws on you as his special someone! thank you so much for giving him a loving home to thrive in!

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Excellent staff who gave us advice on…

Excellent staff who gave us advice on the breed, good at travelling, and excellent dog (we know who's boss 😊). She's very friendly to everyone unless they have a dog with them. Recall is great in the garden, but she ignores us when she's off the lead. She's still wearing her muzzle when we go for walks. Better safe than sorry. She even has her own fan club in St Neots.

31 mei 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Paula,

Thank you for your lovely review.

It is lovely to hear that you found the team to be excellent and knowledgeable - our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.

We hope you and your new pooch enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Very professional and supportive staff

Every member of staff that l met, at Dogs Trust was very professional and dedicated to matching me with my new dog. The support, information and follow up calls have helped me feel confident as a new adopter.

28 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning,

Thank you for your kind review.

Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s lovely to know that this came across during your experience.

We're always here to lend a helping paw if you need any further support!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

I can't say enough good things about…

I can't say enough good things about Izzy and Alistair! It took them a while to match us with our perfect pup, but he was well with the wait. Izzy really assessed us well, and managed to figure out what sort of dog we'd be best suited for, even when we weren't sure ourselves how to articulate it. And then she found our match! Alistair introduced us to our dog at a park, and really took his time to explain the particular issues and needs of our dog. His advice on how to handle certain behaviours was immediately useful. We never felt pressure to adopt but couldn't have been better supported. Their expertise in placing dogs with the right home, and tips and support on how to be the best owners for your specific circumstances is invaluable. Izzy delivered our dogover quite a distance and was kind and patient with him through the whole stressful day. She answered all of our questions and gave us a lot of confidence in the dog's experience with Dogs Trust. Overall everything was excellent, especially the communication and the lifelong training support. We will tell everyone to support Dogs Trust.

1 oktober 2026
Review zonder uitnodiging
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Antwoord van Dogs Trust

Good morning Meg,

Thank you for sharing your lovely review!

It’s great to hear that you had a great adoption experience and you found our rehoming team to be knowledgeable. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's wonderful that this shone through.

We hope you and your new pooch enjoy making many happy memories together!

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

We cannot praise Dogs Trust enough

Whenever we've called with a question or needed guidance, they have always been right there with constructive, expert help. We cannot praise Dogs Trust enough for their incredible work and support. Rehoming through them—rather than utilizing their rehab services—was a quick, efficient, and ultimately highly rewarding experience. Managing a high-drive Siberian Husky comes with plenty of unique challenges, and their specialist knowledge of the breed has been invaluable. Their team is exceptionally knowledgeable, compassionate, and entirely focused on matching dogs with the right homes while providing wonderful lifelong support. Whether you are rehoming, supporting a phenomenal cause, or tapping into their wealth of canine welfare resources, Dogs Trust sets the absolute gold standard. Highly recommend!

19 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Paul,

Thank you so much for your kind review.

It's fantastic that you found your Post Adoption Support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offer a helping paw whenever it may be needed.

Please don’t hesitate to reach out if you ever need any further sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

Fantastic help & support

Well where do i start. From the very first initial point of contact, to Cardiff centre. The friendliness and helpfulness from the staff was very good. The application process was very thorough.

We had a breed of dog in mind and saw one at Cardiff centre, which, is 5hr drive from us. This didn't bother us, cos we travel has far has we needed to. To find the right dog for us and importantly making sure the dog was comfortable with us too.
With travelling so far we did a meet and greet over 2 wknds. Where after the 2nd wknd visit. We finally brought our new family member home. Omg we are so pleased and happy with our new addition and pleased to say she has settled right in. She is as good as gold.

This is all thanks to Cardiff dogs trust for all their hard work they do. Not just looking after all the dogs but ensuring that their new home is right for them. The after care is also superb. Honestly can't thank them enough. Friendly, helpful and very welcoming. They talk you through all your concerns and what's right for you. Never judged always helped. You have helped our new member and us to a great life together ❤️.

Please if your wanting a pet, please look at dogs trust, cos there are so many dogs needing good homes. Help a rescue dog to find its forever happy home. Just like we did. 1000% recommend these guys. Just like us you will have no regrets. Massive thanks to everyone at Cardiff dogs trust.

28 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Paula,

Thank you so much for your lovely review!

It is amazing to hear you had such a smooth and positive experience at our Cardiff Rehoming Centre whilst adopting your new pooch. - our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.

We are so glad we could bring you and your new dog together. Thank you for giving them such a loving home to thrive in! We hope you enjoy making many happy memories together!

We're always here to lend a helping paw if you need any support!

Best wishes
Holly
Dogs Trust 🐾

Beoordeeld met 5 van de 5 sterren

The First place to look when rehoming a dog.

An excellent experience from initial contact to us being paired with our beautiful dog. Very caring and professional, the dogs were at the centre of every decision made by the Trust. The Trust should be your first port of call if looking to rehome a dog. 5 Star service.

30 september 2026
Review zonder uitnodiging
Logo Dogs Trust

Antwoord van Dogs Trust

Good morning Chris,

It is lovely to hear that you found the team to be caring and professional - our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.

We hope you and your new pooch enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

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