What an absolutely amazing team Dogs trust have at the Merseyside adoption centre. The help and support that we received from day one of our decision to adopt a dog from dogs trust was truly amaz... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We’ve had such a positive experience with Dogs Trust from start to finish. Everyone was friendly and welcoming, and it was clear how much the team genuinely cares about the dogs. Biz, our Dogs... Toon meer
Bedrijf heeft geantwoord
Lovely kennels, dogs well looked after by caring Staff. Procedure of adoption was thorough as you would expect. Everyone we had contact during the adoption process were excellent and helpful. They... Toon meer
Bedrijf heeft geantwoord
I got my dogs from Dogs Trust at Loughborough, they were very nice and professional from the beginning and explained everything. I had 4 weeks trial to begin with as the dogs were from a hoarding situ... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.
Contactgegevens
Dogs Trust House, 2 Wakley Street, London, EC1V 7RQ, London, Verenigd Koninkrijk
- 03030030000
- letusknow@dogstrust.org.uk
- www.dogstrust.org.uk
4,8
Uitstekend
4K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience with Dogs Trust…
Really good experience with Dogs Trust Glasgow. Every member of staff was friendly and helpful. We were given lots of information, plus great aftercare.
25 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good morning Cheryl,
Thank you for taking the time to leave such a lovely review.
We’re so pleased to hear that you found our Glasgow team to be so helpful and that you had a positive adoption experience.
We work hard to go the extra mile for both our dogs and our adopters, making sure every dog is comfortable and every new owner feels supported, so it’s great to know that came through for you during your adoption of Moss.
Thank you for giving your new furry friend a wonderful forever home. It sounds like he's really landed on his paws. We’re always here if you need any support.
Kind regards
Erin
Dogs Trust 🐾
Everything about it was brilliant
Everything about it was brilliant. Every staff member is so helpful, amd genuinely wants to spend time with you to make the searching and adoption process as easy as possible. You can tell that everyone genuinely cares for the dogs, and really loves their jobs
25 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good morning Jay,
Thank you for your kind review.
Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s lovely to know that this came across during your experience.
Thank you again for getting in touch!
Best wishes
Erin
Dogs Trust 🐾
Superb facility
Superb facility, staff and amazing aftercare support
27 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good afternoon John,
Thank you for leaving us your lovely review.
We are so pleased to read that you had a positive experience when rehoming from us and will pass this on to the team.
Kind regards
Harley
Dogs Trust
Adoption of Harley from Dog's Trust…
Adoption of Harley from Dog's Trust DUNDEE
No Kennels in Dundee - Dogs are accommodated in Foster Homes
The entire process of adopting Harley from the initial application to her actual day of rehoming with us was meticulous, sensitive and well coordinated.
The staff members who dealt with us were initially Izzy, who was most helpful in giving us detailed information about Harley and highlighting any areas of difficulty e.g. separation anxiety.
Izzy gave us an overview of the whole adoption procedure so that we knew what to expect throughout. A Group What's App was set up between ourselves and the Dogs Trust staff we were dealing with - Izzy and then Alistair, Fostering Coordinator.
A meeting time was arranged for us to meet Harley in a park with her Foster Parent. Alistair introduced us and we discussed Harley's personality, behavior, home background and future needs. This also included medical history.
This meeting was very well coordinated by Alistair and was handled in a very friendly and courteous manner.
It was really lovely to meet Harley, walk her on the lead and to be able to ask her Foster Parent relevant questions.
We took to Harley immediately and she to us!
The Information requested previous to this meeting meant that Alistair had already matched Harley to us on paper e.g. ability to provide a suitable environment, recently retired and experienced dog owners.
We were overjoyed to be luckily offered Harley for adoption by Alistair and confirmed this to him with much pleasure.
Harley was vet checked prior to Alistair bringing Harley to us a few days later.
Alistair helped settle Harley in with us and gave us a very detailed, informative and comprehensive Rehoming Plan. This was invaluable and Alistair answered all our questions with great knowledge.
We were given relevant details of The Dogs Trust Support Network should we need advice or had any concerns.
We are writing this 4 days after having Harley and have already been contacted by Liam (in Manchester) to complete a survey and check how Harley was settling in.
Harley is settling in brilliantly and seems very happy. It was really useful to have 'My Foster Life' information from her lovely Foster Carers', plus a supply of her current food, and harness and lead.
We are delighted to have been matched so well to Harley and she to us and look forward to many happy years with her in her 'Forever Home'.
Thank you so much to The Dogs Trust for their wonderful work.
We send many thanks to Alistair and Izzy for their caring and exemplary work in making this adoption possible and so seamless.
With our great appreciation
Catherine and Richard
22 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good afternoon Catherine & Richard,
Thank you so much for taking the time to leave us such a pawsome and wonderful review.
We are so pleased to hear that Harley is settling in well with you and you were given so much information by the team before you took her home.
We have no doubt you will all make lots of amazing memories together.
Kind regards
Holly
Dogs Trust
Super friendly and helpful with great…
Super friendly and helpful with great post adoption support.
26 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good afternoon Chris,
Thank you for leaving us your lovely review.
If you do need anything further support at all please do not hesitate to let us know.
Kind regards
Erin
Dogs Trust
Gave me a dog with separation anxiety
Gave me a dog with separation anxiety. I’ve got in touch to take her back there. No response. Disgusting
27 juli 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good afternoon Bec,
We are so sorry to read of your experience.
To make sure we find the right contact for you and can chase this up with the rehoming centre could you kindly email your details and the details of your dog to letusknow@dogstrust.org.uk
Once received we will follow this up as soon as possible.
Kind regards
Ben
Dogs Trust
Always happy the the service at the…
Always happy the the service at the Evesham branch this is now my second dog from there
23 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good afternoon Lee,
Thank you for taking the time to leave us your review.
We are so pleased to hear you have adopted your second dog from us, and we hope he makes lots of happy memories living with you which are sure he will.
Kind regards
Harley
Dogs Trust
Great Charity
Very helpful, knowledgeable staff. Very caring about the dogs. Kind people. Made the adoption process very easy. Was given loads of support. A great charity, would highly recommend rehoming from them.
21 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good afternoon,
Thank you for leaving us such a positive review.
We will always strive to support our adopters and dogs after they have found their forever homes, so if you need anything in the future please do get in touch.
Kind regards
Holly
Dogs Trust
Well what can I say this organisation…
Well what can I say this organisation claims that they are I dire straits looking for people to adopt pets.
My story started when I saw a dog that we as a retired couple would like to adopt from the Loughborough branch.
We applied and todate we have had no communications from them.Tried to phone and no luck.
If they are so desperate to have dogs adopted surely they will make an effort to contact people. By the way the dog that we lo9ked at is marked as underdog and this morning I checked again and according to the website the dog is still marked as underdog and is still available, so what now??.
25 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good afternoon Gerrit,
Thank you for taking the time to leave us your feedback and we are sorry you are yet to have a response.
We can see we received your application to adopt on Tuesday 22 September 2026. Your application is currently sat in "New" status and our team at Loughborough are working there way through just over 1,000 open applications.
We can understand that it is disappointing to not hear back sooner however the team are working as hard as possible to review each application against the dogs in the centre to find suitable matches for the dogs in our care.
The team will only be in touch if they do feel you are a match for the dog you have added as a favourite, and if you are not they will continue to search for a suitable match for you.
Thank you for expressing an interested in adopting from Dogs Trust, and we hope the team will be in touch soon.
Kind regards
Ben
Dogs Trust
We rescued Bullseye from Harefield
We rescued Bullseye from Harefield. The staff were amazing and so helpful. We met him a few times before we took him home but the aftercare was also amazing. We have also booked him on their training courses. I would rescue from the digs trust again and recommend them to all.
12 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good morning Katie,
Thank you for your kind review!
It is lovely to hear that you found the team to be excellent and knowledgeable - our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Holly
Dogs Trust 🐾
Post adoption support brilliant
The staff at Ilfracombe were lovely and supportive, and the ongoing offers of support have been second to none.
24 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good morning Anisah,
Thank you for your lovely review!
It's fantastic that you found your Post Adoption Support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offer a helping paw whenever it may be needed.
We're always here to lend a helping paw if you need any further support!
Best wishes
Holly
Dogs Trust 🐾
Everybody was helpful and had the dogs…
Everybody was helpful and had the dogs well being at the centre of everything.19
21 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good morning Mr Chapman,
Thank you for taking the time to leave us a review.
We're pleased to hear that you've had a pawsitive experience adopting your new furry friend.
We pride ourselves on going above and beyond to make sure our dogs enjoy every second of their time with us, and that our adopters feel welcome and supported. It's fantastic that this shone through for you.
We're always here if you need a helping paw.
Kind regards
Erin
Dogs Trust
Fabulous experience from start to finish
Fabulous meet and greet arranged for us to see the bonded pair of dogs a few times. They answered all of our questions and the behaviourist went through past records. The handover was a very simple process and the dogs were the staffs priority and VIPS.
17 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good morning Kevin,
Thank you so much for your review! We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
We hope you and your pooch enjoy making many happy memories together! We're always here to lend a helping paw if you need any support.
Best wishes
Harley
Dogs Trust 🐾
Dogs Trust were really helpful when we…
Dogs Trust were really helpful when we were fostering and then went on to adopt our dog, they kept us informed ,gave us some good advice that worked ! and are always at the end of a phone if needed .We have such a good experience with them and are so grateful for our lovely dog that they matched us with so well .
Thank You .xxx
8 mei 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good afternoon Pauline,
Thank you so much for your lovely review. It is lovely that our Loughborough team were able to bring you and Astro together, it certainly sounds as though he's landed his paws on you as his special someone.
We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Whats annoying is I am trying to sort…
Whats annoying is I am trying to sort out a behavioural problem with my new dog , However was outside they called I missed the call tried to call them back the behavioural bookings team in office hours and of course you can not even leave a message and cut you off what is the flipping point of having a phone line they won’t even answer .Gary further more the response is totally inept and has been read wrong it is the behavioural booking team that is impossible to reach so the reply was a total waste of time .
21 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good morning Gary,
Thank you for taking the time to share your review.
Sometimes our lines can be very busy with owners looking for support. If you are unable to get through vis phone, you can also email the team at: behaviourbookings@dogstrust.org.uk
Best wishes
Harley
Dogs Trust 🐾
Antwoord van Dogs Trust
Good morning,
Thank you so much for your lovely review. We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
experienced staff well versed on…
experienced staff well versed on introducing potential dogs for rehoming. able to give good advice
19 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good morning Kevin,
Thank you so much for your lovely review. We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
A beautiful cocker Spaniel
Clear guidance of what we would have todo and the trusts expectations. Lots of help throughout the process and once you get your dog home. We now have a beautiful cocker spaniel. Many thanks!
19 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good morning Heather,
Thank you so much for your lovely review. It is lovely that our Evesham team were able to bring you and Ginnie together, it certainly sounds as though she's landed her paws on you as her special someone.
Thank you for giving Ginnie a second chance at life! We hope you enjoy making many happy memories together.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Very thorough information and support
Very thorough information and support given to me on finding the dog for me on before and after getting my dog.
19 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good morning,
Thank you so much for your lovely review. We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
I found my special Dog to grow out with
I recently found a rare breed dog that I’ve been looking to rescue for a little while now
There are some lovely special dogs that need rehoming if you’re looking for a specific breed please do not give up keep looking in rescue
Dogs Trust are doing a very good job the place was lovely and clean Staff lovely and friendly I highly recommend if you’re looking for a dog to contact your local centre
21 september 2026
Review zonder uitnodiging
Antwoord van Dogs Trust
Good morning Jo,
Thank you so much for your lovely review. We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.