Dreams - Acton Reviews 

131
TrustScore 5 uit 5

4,8

8 Western Avenue, W3 7UD Acton, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We went to the east acton dreams store and was served by a lovely gentleman, Martin. As a couple we were buying our first bed together as were so happy with the way we were treated in this store. Mart... Toon meer

Beoordeeld met 5 van de 5 sterren

I identified mattress on website. Visited store to try it out. Parking available. Was attended to as soon as I was ready for help. Advisor was knowledgeable and showed me other items, I didn't know we... Toon meer

Beoordeeld met 5 van de 5 sterren

I bought a bed frame 3 weeks ago from dreams Acton branch . on first attempt delivery driver could not find the address even though I gave the correct address. they managed to delivered on one wee... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Beddenwinkel
  2. Bedwinkel
  3. Slaapkamermeubilair winkel
  4. Matrassenwinkel

Geschreven door het bedrijf

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Geschreven door het bedrijf

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contactgegevens

  • 8 Western Avenue, W3 7UD, Acton, Verenigd Koninkrijk

  • 02038904092

4,8

Uitstekend

TrustScore 5 uit 5

131 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(131)

13.450 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very happy with my otomen bed

We had a great experience the young man who put our bed together was great
He was very fast and professional.
We brought a otomen bed
Very happy with it.

27 december 2024
Beoordeeld met 5 van de 5 sterren

I waited only for more than month,but…

I waited only for more than month,but it's worth the wait.The 2 guys who delivered my bed were very good because they set up my bed carefully and properly,They left their shoes outside,They taught me how to open the bed for me,so that I could keep some of my stuff underneath the bed.Overall,I was satisfied.Thank you.

12 december 2024
Beoordeeld met 5 van de 5 sterren

Good choice of beds

The salesman was friendly and professional. We weren't too sure what bed to buy, and the mattress is something hard to get as there are so many you tend to get confused. But with time, and patience from the salesman we managed to get an amazing bed, mattress. So comfortable, great night's sleep, the delivery was on time, the ppl who assembled the bed very quick and friendly. Overall, worse every penny we paid.

12 december 2024
Beoordeeld met 5 van de 5 sterren

Bed installation

Helpful staff members gave good advice and knew the products they were selling
Delivery was completed by great staff who installed the bed in correct location removing abd taking away all rubbish

22 november 2024
Beoordeeld met 5 van de 5 sterren

Best customer service I’ve received

My partner and I went in to purchase a bed and mattress and Martin was very helpful throughout. The store was closing but he never rushed us once, he stayed well past the store was closed to process our items. His colleague Noor also stayed to help us complete our transaction. We are very happy with the customer service we received from both of them, we left feeling very content with our purchase!

12 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivery and collection was smooth

Delivery and collection was smooth.
The drivers were polite and efficient and friendly
It’s very important for women
This company doesn’t send arrogant men who treat women with contempt and I have had that with 2 other companies and so have my friends
These ones can be trusted
Also time of delivery warning good
The bed very comfortable
The sales staff informed and patient

23 augustus 2024
Beoordeeld met 5 van de 5 sterren

I received very good service in the…

I received very good service in the store the staff were very helpful and the delivery turned up on the time I was quoted also the fixing of the bed was perfect and I was delighted no problems at all.

3 augustus 2024
Beoordeeld met 5 van de 5 sterren

Professional service

I'm impressed with the service of Rob J and Daivid M who came to assemble the ottomon and deliver the mattress, they were most professional, polite and friendly.

27 juli 2024
Beoordeeld met 5 van de 5 sterren

I love my new mattress

I identified mattress on website. Visited store to try it out. Parking available. Was attended to as soon as I was ready for help. Advisor was knowledgeable and showed me other items, I didn't know were available. Sales processing system could do with improvement. Enjoyable experience. The mattress has been life changing! I wake up refreshed and ready to start a new day. Thanks Dreams for delivering what you promise.

26 mei 2024
Beoordeeld met 1 van de 5 sterren

Hi dream is bad company no have any…


Hi dream is bad company no have any experience about the customer service and no help any about the product I buy before one product the product I have some issues and now l lost my money and the product I don’t use any more thank you next time don’t buy anything for dreem

2 juli 2024
Review zonder uitnodiging
Logo Dreams - Acton

Antwoord van Dreams - Acton

Good afternoon Mustafa

Thank you for leaving us your feedback.

I am sorry to hear that you are experiencing an issue with a product you purchased.

Unfortunately, your order details did not come through with your review, so we have requested this via Trustpilot.

I hope to receive your order details soon.

Many thanks,

Kishan

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