Met by sales person almost immediately, showed & demonstrated me what I was after with professionalism. Only issue is that the delivery time is a month away. Otherwise very happy with service.
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Lees wat reviewers zeggen
Served by a very helpful gentleman, John. Although I had done research and knew what I wanted he made sure I knew what was available
Harry was a very charming, polite and informative young man who helped us chose a mattress and make an informed decision.
Great advise in the shop. Good information during the entire process. Thought the actual delivery lacked the style of the rest of the deal, maybe the chance to check that the mattress was ok before th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 10a Cambridge Close Retail Park, HP20 1DG, Aylesbury, Verenigd Koninkrijk
- 01296794685
4,8
Uitstekend
282 reviews
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Very good experience
Very helpful staff who didn't rush us. Loads of emails and texts relating to delivery arrangements - which made all run smoothly.
31 januari 2025
The mattress is for a spare bed so…
The mattress is for a spare bed so cannot comment on its suitability. However, the service from Dreams was tip top. Notified of delivery time constantly. The delivery men were polite, helpful & friendly. A pleasure to meet them.
27 januari 2025
our Dream was made Real
From start to finish everyone involved were very
helpful and informative about our product. Special mention to the salesperson Aaron who went out of his way to ensure things went smoothly. The deliveryman Tyler was also extremely helpful and efficient.
11 november 2024
The staff was really helpfull and made…
The staff was really helpfull and made me choose my right mattress by making me test mattresses making me do the mattress test by lieing down for two minutes
31 januari 2025
Headboard
I've used dreams many times in the past and have been very pleased with the service. I'm kept well informed, right up to delivery. The staff are helpful and friendly. 😊
29 januari 2025
Excellent service in the shop
Very good service from the customer excellent attention all the time
25 januari 2025
Very happy customers
We purchased from the Aylesbury branch. The person who served us was very polite and made us very welcome. You even get a hot drink and biscuits! The delivery was on time and the delivery boys were also very efficient. They even wore over shoes when they came indoors. We would thoroughly recommend.
24 januari 2025
Good purchase from Clearance section
17 december 2024
The chaps delivering the bed were…
The chaps delivering the bed were polite, very efficient and helpful
19 januari 2025
Brilliant!
Very good service (and products) from Dreams. Kyle and his colleague turned up earlier than stated with the bed but was not an issue. They built the bed and it was ready within half hour or so. They were very courteous and polite as always (this is my second of three deliveries. Would highly recommend Dreams, great value for money.
30 december 2024
Great service from start to finish!
Great service from help choosing the correct bed and mattress, to prompt delivery. Super comfortable bed too!
27 december 2024
The service from John in the Aylesbury…
The service from John in the Aylesbury store has been impeccable
18 december 2024
Great guys
Great guys, did the job and were really happy and cheerful, couldn't have been more helpful.
15 december 2024
very good service and helpful men
13 december 2024
The Dreams sales team did a great job…
The Dreams sales team did a great job delivering on the promises they made and the delivery team did a good job too. No complaints the next time I need a new mattress I will purchase it from Dreams.
13 december 2024
Browsing to buying.
Originally went in to find what type of mattress I’d find comfortable after looking at offers online.
We ended up speaking to Aaron and using the sleep match machine.
After doing that and him showing us various recommended options He left us to it. We decided to go ahead with one that he had shown us after talking about it and looking at some others.
He was very helpful, explained a lot of things about the different mattresses and finance options available.
I wasn’t expecting to buy one there and then, but after speaking to Aaron in person it just felt easier, instead of going back online and looking at 100s of different ones you can’t physically see and not being sure if you’re making the right purchase.
Overall an unexpectedly helpful experience.
30 november 2024
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