We are still coming to terms with the new bed we don’t believe it happens over night it ales a few weeks to brake a new Ben in we are still in that process it’s not the best bed we ever bought but ma... Toon meer
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Lees wat reviewers zeggen
We highly recommend this store and staff and delivery service..... From start to finish nothing but 5 star treatment..... Were allowed to potter round until we'd come to choice of several then M... Toon meer
Stacey at the Blackpool branch was so helpful and knowledgeable. After trying the sleepmaster and trying out a few mattresses, I was able to choose one without any pressure and in my own time. My new... Toon meer
Shopping at Dreams was indeed a Dream, our visit to Blackpool Dreams was made a pleasant experience with the friendly professional and courteous team Aaron and Mel. They left us alone to browse and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 1/C 270 Vicarage Lane, FY4 4ND, Blackpool, Verenigd Koninkrijk
- 01253489347
4,9
Uitstekend
184 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The bed itself is fine
The bed itself is fine, the lads who deleivered very good. Sadly what lets Dreams down is the sales team in store. We bought and paid for the bed and were informed we would be entered into a prize draw. However the girl who took our order mispelt my email address, I pointed this out to her before leaving the store and she advisd it wold be rectified by HEAD office. I had to ring twice to get this ammended and when I enquired about the prize draw was told I was not eligble. Not happy
22 februari 2025
Antwoord van Dreams - Blackpool
Good morning Mr Hatton,
Thank you for taking the time to leave your review.
I am sorry to hear that you are unhappy with the service that you have been provided.
I have tried to call you to discuss this but was unable to get through. I have sent you an email to discuss this further.
I look forward to hearing from you.
Kind Regards,
Wayne
1st class service
I was treated well from start ro finish. From choosing the bed I wanted to delivery I was kept informed via email mail and txt. Delivery was prompt and on time.
All staff and the delivery guys were pleasant and helpful. A breath of fresh air nowadays, as good customer service is hard to come by. I would definitely recommend and shop again in the future.
10 februari 2025
Great fast service all around.
The hole experience of buying these two mattresses was great from start to finish the sales team explained everything the delivery was on time the delivery team were great very respectful so well done aground
15 februari 2025
Fantastic Dreams Staff.
The staff at the shop were extremely knowledgable, helpful and friendly. They let us take our time choosing and made it a very pleasant experience. They all need a wage rise for working in such a professional manner.
5 februari 2025
Great service
Great service from the staff in the showroom through to the brilliant guys who delivered the bed. We were very impressed.
29 januari 2025
Great new bed
The delivery guys did a really good job. Very personable and they put the bed together in a timely manner.
31 januari 2025
Everything good!
The staff in the store were polite and helpful. They answered our questions about the beds we were considering. The two men who made our delivery called us beforehand to confirm when they would deliver that day and arrived on time.
23 januari 2025
Good service all around from the shop…
Good service all around from the shop desk till the delivery..
18 januari 2025
The staff in the shop were both…
The staff in the shop were both knowledgeable and very friendly a joy to deal with.
Delivery was both timely and smooth the chaps did a fine job
17 januari 2025
The sales people were very friendly…
The sales people were very friendly giving us perfect advice, especially helping our autistic grandson.
He loves his new bed and is sleeping better.
30 december 2024
Comfy new mattress!
Bought a new mattress recently from Dreams and it’s made such a big difference to my comfort and sleeping. It was delivered on time by two pleasant and helpful guys. A good buy!
27 december 2024
Good service at the Blackpool store
Good service at the Blackpool store. Delivery good with regular updates of date a
and time.
27 december 2024
The staff where very helpful from start…
The staff where very helpful from start to finish and would return again for any more in the future
27 december 2024
Don’t SLEEP on this!
This is the second bed I have purchased from this store and every-time they blow me away. Lovely staff and a clean tidy store! The shopping experience is always lovely and they are so friendly and informative! Highly recommend! Thank-you to Sophie and her manager for another lovely shopping experience!
11 december 2024
Review zonder uitnodiging
Very knowledgable and friendly staff.
12 november 2024
Review zonder uitnodiging
Good expedience from ordering to…
Good expedience from ordering to delivery. Best thing was the cheerful guys who put the bed up - refreshing to see a smile on the faces of a delivery crew. New mattress is very comfortable too.
13 oktober 2024
Finally a proper night's sleep
Fantastic experience. Super friendly and very knowledgeable staff. Nothing too much trouble. Nice to buy something without being hassled by pushy staff. Bed is super comfy and just the right firmness to aid by bad back. Highly recommend.
29 september 2024
Review zonder uitnodiging
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