Great staff and great mattress thank you. So nice to get away from memory foam at last. The plastic wrapping was really dirty and made a bit of a mess getting it up the stairs but that's presumably... Toon meer
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Lees wat reviewers zeggen
Delivery and collection of old mattress went like clockwork. Lovely comfortable bed although haven’t noticed the ‘ice’ part yet, probably down to the weather!
Mel was fantastic, really helpful even though we came in twenty minutes to closing... she couldn't have been more patient and informative. We ended up confirming the order then and there. She offered... Toon meer
Great service in the store, and delivery as well. Completely faultless. All staff were really friendly, and answered every question we had. Delivery drivers were very friendly, and careful bringing th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Bognor Regis Retail Park, PO22 9TR, Bognor Regis, Verenigd Koninkrijk
- 01243963510
4,8
Uitstekend
282 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good service
11 augustus 2024
Bed was delivered on time.
Bed was delivered on time.
Instructions to build were plain and well simplified .
I am very pleased with the detroit massive draw at foot of bed saves me getting a chest of drawers . I am pleased 👍
10 augustus 2024
Great service
Great service, great choice but the staff made us welcome and helped us make the right choice. Delivery was as promised and the team were exce5
9 augustus 2024
I had a good experience in store
I had a good experience in store, I was able to try all the mattresses, the staff were knowledgeable and happy.
20 juli 2024
Brilliant service from Mellissa
Brilliant service from Mellissa. Came into Bognor Dreams after being recommended by a family member. I could not fault the service we received. We were offered tea, coffee or water and our requirements very quickly established. We went on a mattress that suggested suitable mattress options. Mellissa gave us pillows so we could try different options and was very knowledgeable about the products. After our selection we decided to buy a mattress for our son as well. There was no pressure to buy and we were not rushed at all. We were also offered extended warranty which we took as it seems good value. Thank you Mellissa, you are a credit to the Dreams team.
30 juli 2024
Review zonder uitnodiging
I have already completed a review
I have already completed a review. This entered me into a prize draw. Has this been lost.
25 juli 2024
Great Service
Delivery and service very good. We did have a manufacturing issue with one of the divan bases we purchased, however this was dealt with very efficiently by our local branch and we are very satisfied. Recommended -Thank You
6 juli 2024
Very happy with my new bed
Very happy with my new bed , the guys that assembled it were great .
Only one problem , I realise my bedroom isn’t the biggest but if possible could someone come & move the bed over a foot or so .So I can get into my wardrobes.
Your help on this matter would be greatly appreciated as the bed is much too heavy for a disabled lady to move .🙏🤦♀️
5 juli 2024
Good in store experience which was…
Good in store experience which was further enhanced by staff support and knowledge. After trying several mattress options settled on the Knighton King. Reasonable price paid, delivered promptly and now enjoying a decent nights sleep. All in all a good experience.
6 mei 2024
good customer service and good deliveryHarry Bognor
good customer service and good delivery
15 juni 2024
Dreams are the place to buy your bed
Dreams are the place to buy your bed! We have had amazing experiences with the whole company for years now. Recently purchasing a bed and mattress for our daughter and also a new mattress for me and my husband. From being in the showroom/store in Bognor Regis where Mark
Helped with choosing and ones and have nothing but patience and kindness. We spent hours there trying out all the mattresses. Mark was full of product knowledge and customer care. So the trust was built straight away. Thanks to Mark and his team for keeping my daughter at bay whilst me and my husband made such a tough decision.
The delivery team on both deliveries were nothing but great!!! We were so happy with everything they did!!
Dreams, you are really part of our lives now! Thank you all!!
2 juni 2024
The whole process of acquiring a new…
The whole process of acquiring a new bed went well once your staff were able to deal with problems with Dreams computer system. We were stuck in the Bognor Regis shop for several hours
17 mei 2024
Excellent from Sale to delivery
Excellent from Sale to delivery. Both members of staff were wonderful and knowledgeable and very polite.
25 mei 2024
Purchase of Rochester mattress
Very helpful staff at Dreams who gave good advice when purchasing my new mattress . Advice on quality, costs, delivery, what to expect, payment options. All given with kind helpful attitude and no pressure.
Really pleased with purchase. Item came exactly as they said in two hour delivery window as noted.
20 april 2024
Dreams Sofa
Very good prompt delivery service, the delivery guys were very friendly and professional. Sofa comfy, to size and fit for purpose would highly recommend
6 april 2024
They arrived on time on the day that…
They arrived on time on the day that they said the delivery people were friendly and helpful
5 april 2024
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