Dreams - Brierley Hill Reviews 

Very helpful and ensured visit was a relaxing experience. I was given enough information and support to make right choice.

We experienced the sleep machine and was shown every type of mattress that suit our needs.

The service l received was brilliant from merryhill branch. I was asked if I would like to do the sleep match to get the right mattress for my body. This is a great service especially if you suffer with pain in different parts of your body. I chose the mattress that was recommended and am now getting used to it. So far it is helping with my back. Thankyou dreams.

Sales person, Brandon, in the store was brilliant and very knowledgeable and helpful

Great service from sales staff to delivery team. All very professional. Product also excellent.

Andy was great when my husband and I went to the Brierley Hill Store recently. We needed a new mattress as we were both suffering back pain. After going on their special bed it confirmed we needed a particular type of mattress which would suit our needs. We went round ourselves trying different mattresses. There was no pressure (no pushy salesmen) we could browse at our leisure, we were even offered a warm drink which was a lovely touch.
Eventually we chose a mattress, completed all the paperwork which Andy again, was so helpful explaining. A couple of days later we received it, a lovely delivery guy again, very curtious, even covering his shoes on entering the house. The verdict - the best night's sleep in a long time and no back ache when we woke the next day. Can't recommend this company enough!

Good service in store and theme who delivered the bed we’re so helpful and polite and very respectful of my home and belongings in it too cannot reccomwned them enough

Really pleased with my recent purchase, staff were helpful , friendly, did everything possible to make sure I made the right choice, would recommend.( Brierley hill branch).

Extremely helpful, friendly and knowledgeable staff member who actually took the time to listen to us, the customers and tailor what she showed us to what we actually wanted.

The staff are just great, very nice helpful, more like old friends than people you have never met,

Helpful delivery staff, comfortable mattresses

Great new comfortable mattress and bed. The guys in the shop were knowledgeable and helpful and the delivery and assembly from D’wayne and colleague was great. Thanks

The bed is far to high for me I keep knocking my legs up on the base and I can’t lift the ottem bed up on my own not happy with it at all I would like to change it for metal framed bed

To anyone else who maybe concerned about visiting the store on a budget. Do not fear. There are a wide range of cheaper alternatives and clearance mattresses. Abs in Brierly hill was amazing..went above and beyond to help me. I had an old spring mattress and not the most of money. But he found me a suitable mattress from clearance. Which I have just slept for eleven hours on. The best nights sleep I've had in ages. I cannot thank him and Ellie enough. My old mattress was terrible and exasperating health problems. I am so glad that I popped in store as their knowledge on types of mattress and suitability was phenomenal.
Honestly can not advise anyone to visit there store.
Delivery was fantastic. Gave me time slot. The guys took the mattress to the desired room. Even wore shoe guards bless them. Removed my old mattress also. Just a perfect experience. Thank you

Excellent service from start to finish,
Ellie the sales team is Excellent in help choosing the right mattress.
Delivery guys were excellent, and the mattress is superb.

The sales assistant in the shop was very helpful in helping me find the most suitable bed

Andrew assisted us , he was very friendly from the start whilst also professional and very knowledgeable on the products, he made our visit and purchase of a new mattress a pleasure rather than a chore

Great staff very helpful

All in all 5*

Great customer service