Izzy was our salesperson at the Canterbury store. She basically worked out what was available to be delivered before Christmas in the size mattress we needed straight away. Then we tried the sleep mac... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great customer service from the Canterbury branch and a big thank you to Frances whose patience and good humour helped us choose the right mattress with the help of the Sleepmatch machine. She was ver... Toon meer
Staff were approachable and didn’t feel pushed or hassled. They were helpful and knowledgeable making our experience pleasurable. The lady explained things and took her time and made us a lovely cuppa... Toon meer
Fantastic help from the Canterbury store, no pressure to purchase mattress. The assistance showed us which mattress the system had suggested for us we were given a pillow each to go on try. Easy easy,... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 2 The Former Pumping Station, CT1 3TT, Canterbury, Verenigd Koninkrijk
- 01227 379459
4,8
Uitstekend
195 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Canterbury Dreams
Good product range, competitive pricing, excellent staff, both shop and delivery.
21 juni 2026
Excellent shop and sales experience
Excellent shop and sales experience, thank you. Very happy with purchase which was competitively priced.
27 juni 2026
Saskia the sales person was excellent…
Saskia the sales person was excellent made the purchase of a new mattress very easy and was very knowledgeable about the products.
30 mei 2026
Review zonder uitnodiging
I was extremely impressed with the…
I was extremely impressed with the service from the shop to the delivery. I think a lot of companies could learns lot from your standards.
22 mei 2026
We were not rushed or pestered but were helped
We were not rushed or pestered but were helped in narrowing down options when we expl;ained what we were generally looking for.
18 april 2026
Great service in the shop
Great service in the shop. Very helpful delivery drivers who were super efficient.
Will certainly use Dreams again.
8 mei 2026
An expensive bed but it’s been better…
An expensive bed but it’s been better than I expected
18 april 2026
This was a first class service A +++++
13 april 2026
Very helpful staff.
8 april 2026
Great service all round and bed is…
Great service all round and bed is fabulous thankyou very much
7 april 2026
From sales to delivery we had very good…
From sales to delivery we had very good service. The mattress is very comfortable.
15 maart 2026
Dreamy
Izzy the salesperson was helpful, knowledgeable and patient with us while we tried out many mattresses. Happy to say, the mattress arrived, the delivery team were great, and the mattress is everything we hoped for.
6 maart 2026
Fantastic help from the Canterbury…
Fantastic help from the Canterbury store, no pressure to purchase mattress. The assistance showed us which mattress the system had suggested for us we were given a pillow each to go on try. Easy easy, picked our new mattress and the best sleep ever. Its a Tempur mattress.
1 maart 2026
Always use Dreams excellent product and…
Always use Dreams excellent product and good on Price, fantastic staff members and highly recommend
21 februari 2026
Would highly recommend
Really impressed with my experience with Dreams. Mattress is so comfy, frame is really stylish and we were so excited when we first tried our new pillows. Saskia was our in-store advisor and she was so helpful and patient. Other staff were also very friendly and not doing a hard sell. Thank you.
14 december 2025
Staff were approachable and didn’t feel…
Staff were approachable and didn’t feel pushed or hassled. They were helpful and knowledgeable making our experience pleasurable. The lady explained things and took her time and made us a lovely cuppa.
6 december 2025
Great service!
Izzy was our salesperson at the Canterbury store. She basically worked out what was available to be delivered before Christmas in the size mattress we needed straight away. Then we tried the sleep machine and chose the type of mattress suggested. Our daughter has absolutely loved her mattress it’s perfect !
3 januari 2026
The sales staff were knowledgeable and…
The sales staff were knowledgeable and extremely helpful. I can recommend the Canterbury store
20 december 2025
I can feel springs when I get into bed…
I can feel springs when I get into bed but it goes after a while also the stitching around the edges of thebed you could slip out of it I am 83 and a bit dangerous for the elderly.
20 september 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.