Visited to look for a new mattress with no real idea what we actually wanted or needed. Kris was incredibly helpful and patient going through our options and which mattresses were best recommended to... Toon meer
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Lees wat reviewers zeggen
Chris at Chesterfield was absolutely fantastic and really helped us understand what we needed and wanted. The mattress is a great price and the extra services are all fantastic.
Alot of beds and mattresses to choose from and the staff were really informative and very friendly we bought a mattress and would definitely use dreams again.
The staff went above and beyond during our mattress purchase. They were incredibly patient and took the time to understand our needs rather than rushing us into a decision. They explained the differen... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 1A Ravenside Retail Park, S40 1TB, Chesterfield, Verenigd Koninkrijk
- 01246 925883
4,9
Uitstekend
197 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The sale assistancname was Jenny…
The sale assistance her name was Jenny very helpful and explained everything too me she was so nice kind helpful just lovely
30 maart 2025
great customer service
From ordering to the delivery and assembly
can not fault the dreams team
21 maart 2025
Outstanding customer service and product knowledge.
We were served by Jenny at the Chesterfield store. Outstanding customer service and product knowledge. We would recommend anybody to go and speak with her.
8 maart 2025
Review zonder uitnodiging
Brilliant service from this shop from…
Brilliant service from this shop from start to finish.
We can’t praise them enough.
The delivery team were amazing as well
Roger and Tina Green
13 februari 2025
I'm happy with it ..all is good
I'm happy with it ..all is good . I don't really go on line as I got visual impairment and it hurts my eyes ,this is why I have not bothered if anything was wrong I'd call or drop into the store .
Thanks
Dawn
5 februari 2025
Jenny at Chesterfield dreams was…
Jenny at Chesterfield dreams was brilliant from start to finish..a few technical issues with the delivery side but all in all fabulous..
Thank you..
13 februari 2025
Fantastic Service from start to finish.
We were fortunate to be served by Lily who gave us comprehensive information about different types of mattresses. We were then left, unpressured, to make our own choice. The mattress was delivered punctually on the 17th January by two personable gentlemen who could not have been more helpful and who were a credit to the Company. Thank you all.
5 januari 2025
Really courteous and helpful staff and…
Really courteous and helpful staff and no pressure to buy
1 februari 2025
Review zonder uitnodiging
Good service
Really friendly staff and we were very well received in the store. The mattress delivery was really fast, impressive!
1 februari 2025
Sales person at dreams was very good we…
Sales person at dreams was very good we found the right mattress and have had the best night's sleep we have have ever had the whole experience was let's say a dream
23 januari 2025
Excellent service
18 januari 2025
Lovely staff, great store!
Absolutely love my new Tempur mattress!!! Lily, at the Chesterfield store, was very attentive and knowledgable, put us on the mattress machine (strange experience but necessary I was told!) and found us the perfect mattress! It was a quick and really enjoyable experience; I would recommend this store and the staff to anyone looking for a new mattress. Invest in the Tempur, you won’t regret it!!
27 december 2024
A great experience
Friendly welcoming staff, good range, pricing and availability.
3 januari 2025
Review zonder uitnodiging
Delighted with my new bed.
I visited the Chesterfield store twice. First to look at options then returned, having done some research on the Dreams website to place an order. I stayed with the mattress I chose in store but changed the bed base to one the store did not have on display - having checked the package sizes to be sure they would fit up my angled stairs. The staff at the shop were really helpful and sorted out a good discount for me. The website was clear and informative. The delivery and assembly team were spot on time, very respectful of my property and did a great job. The bed looks good, very comfortable - I am delighted with my purchase.
2 december 2024
Everyone in the shop seemed genuinely…
Everyone in the shop seemed genuinely happy to help and excited for us to be finding our perfect bed!
17 oktober 2024
Perfect experience
Absolutely brilliant experience from start to finish. Jenny at the Chesterfield store was so helpful, friendly and knowledgeable. It was a pleasure being served by her.
I received many updates regarding my order so knew what was happening and when. The delivery guys were absolutely brilliant too. Friendly, efficient and respectful of my property. Finally to my lovely new bed. The perfect finishing touch to my newly refurbished bedroom, I absolutely love it. Superb quality and so much under bed storage. It feels sturdy and has a high quality finish and even though my mattress was from my old bed it's taken that to a new comfort level. Would have no hesitation in recommending dreams to friends and family and would definitely shop there myself again. Thanks for a stress free experience
14 december 2024
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