Dreams - Edinburgh Straiton Reviews 

Ben in Straiton was brilliant fantastic service and so much knowledge it was a pleasure to complete a sale with him perfectly service

Helpful staff, good price and speedy delivery

Ben, the salesman was very helpful and patient with us. Lady when paying was also friendly and helpful as to were the Delivery men.

Great customer service at Dreams Straiton. Customer advisor understood our requirements and identified suitable beds within our budget. Delivery was as scheduled.

Staff very helpful from start to check out everything well explained keep up the good work delivery guys called me on morning of delivery gave me a estimate time turned up with in the the ETA came in checked where new bed was going then set about bringing the final piece of the jigsaw together so good comfy bed 👍

Visited Dreams at the weekend to order a new mattress & was very impressed with the service received from walking in the door & back out again. Michelle greeted me on entering the Store & walked through the whole process of selecting & ordering my mattress with great knowledge & professionalism. I would highly recommend the Straiton Store & now look forward to delivery.

Love my Tempur mattress! Am having the best sleep ever. No more back pain when I sleep and better still I wake up less in night for the bathroom ! Delivery was on time, staff and service was great. So happy with everything. Thank you!

Sales man was very informative about our purchase

It’s what it says on the tin it’s a Dream to buy a mattress from Dreams and there staff are always so polite and very friendly also very knowledgeable.

Best nights sleep on new mattress

The guys that delivered the mattress and pillows were very helpful and could not have been any better. The mattress is very comfortable and the pillows are very good.

James from dreams was very informative and explained everything I needed to know, value for money. Love my new bed.

From the first time we went into the shop to the delivery everyone one was very helpful and friendly first class ten out of ten

Staff in store extremely helpful and friendly.Placed my order and it was delivered on time.Delivery staff
were careful, put on overshoes when entering house, assembled beds and removed all wrapping.
Have used Dreams before and would recommend .

Excellent staff.
Excellent bed.

The Service in shop and delivery team was excellent.

Outstanding products real comfortably only negative bought double mattress but only got one pillow for a double bed you could have given me two

Having been a customer of Dreams Straiton Edinburgh for many years I have always had first class service and advice ! However , I appreciate that sometimes things happen outwith our control , and this is when you see what the company’s values are really about and I was not disappointed in Dreams Customer Service ! I had ordered a mattress for my 90 yr old mum which was to be a next day delivery by a courier ( not Dreams ) , however this did not transpire , and after many calls to and fro to the branch , I was feeling let down and frustrated ! I called Dreams Customer Service and was instantly reassured from a lovely lady called Kerry to allow her some time to look into this matter ! Kerry managed to get a special delivery arranged for my mum and promised to call me after the delivery to ensure all was ok and offered my mum a goodwill gesture as well ! Dreams have dealt with this issue quickly and efficiently and the calibre of the staff at Brsnch Level and Customer Services are excellent ! Ps , my mum slept like a baby on her new mattress which Ben the salesman recommended ! So Thank You Dreams !

From start to finish we felt looked after

First class service. Enjoying the new mattress