Dreams - Halifax Reviews 164

The staff In store couldn’t be more helpful, gave us plenty of information, we used the sleep match machine to determine our perfect match and gave us a pillow to ensure we tested the mattresses properly. They showed us all the mattresses the sleep match recommended.
We had a problem at the checkout with our payment on our phones and they went above and beyond to help us! staying open slightly after closing to ensure we got sorted. They were super patient with our 2 children who had done behaving and wanted to test the beds themselves.

The communication from purchase to delivery was great. The delivery guys were very polite and gave us lots of info on our new mattress. Took our old mattress away and unwrapped our new one.

I had a memory foam mattress before that wasnt from dreams and it was giving me a bad back so i decided to change to a new sprung mattress from dreams which i got on a offer and saved £60 it was delivered on time and wrapped in a protective plastic sheet.ive just had my first nights sleep on my new mattress and it was so comfortable like sleeping on a cloud of air i had the best nights sleep.

Josh was excellent

The team that came to assemble the bed were friendly and professional. The bed is excellent. The sales staff were very helpful and not a bit pushy.

The guy in the shop was really helpful and patient.
The delivery guys went above and beyond for me, helping me when they didn't need too.
So that's why I've left a 5 star rating.👍

Everything went well all nice people good quality very good .

Great showroom in Halifax. Lovely, helpful staff. Communication was good from the delivery guys on the day of delivery. Took the mattress upstairs and into the room of our choice and took our old mattress away. All add ons but worth it.

Staff very helpful store clean easily ordered item I wanted happy with how I was treated by the staff member who served me. Very professional .

We spent over an hour in dreams looking at the beds and trying them all out. We wasn't pestered by the sales team but they was there to answer any questions we had. We absolutely love our new bed and mattress and the delivery team was excellent.

I suffer with rheumatoid arthritis and had specific wishes for my new bed. Luckily Josh was there to help me find what I needed and thanks to him I can now get more than a few hours sleep at a time and I'm not in as much pain now. All I can say is Thank you.

Friendly staff, very knowledgeable, polite and helpful. Very good product at a competitive price. Super slick delivery service. Wide range on display at the showroom.

Joseph and his colleague delivered the new mattress on time after keeping us well informed about delivery time. Very narrow stairwell and space to manage but they completed it cheerfully and professionally.

Brilliant service and price. Very helpful and we got just what we needed.
Very happy 👍👌

Expensive mattress but very poor quality, bowed in middle was awful hard and uncomfortable, had to wait nearly 3 weeks for another one without decent nights sleep, hope the next one OK 😒🙄

Good mattress, arrived on time.

Very good. The delivery turned up on time. The two people delivering were great. Professional and polite. Good work. Well done Dreams

Very pleasant young lady assistant, could not have been more helpful. No sales pressure just helpful advice, +pillow+coffee.

Friendly staff with great product knowledge and a good display of products instore.Staff was all very pleasant and seemed to be proud and happy to work at dreams.

Friendly and helpful staff. Speedy and efficient delivery.

Salesman/guide was very patient and helpful. He knew his stuff!
We ended feeling confident that we had found the right bed.
Fitters were very polite, took their time fiting the bed.They cleared and took away all the packaging. It took no time at all to sort the bed out. The men also clearly explain about the bed.