One's experience couldn't been better from start to finish. Would like to thank Wendy in dreams for her lavable advice on bed & mattress choice . Can't believe on how much better quality of sle... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
At the Kettering branch of Dreams, Vivek went above and beyond. We used the sleepmatch bed to find our perfect mattress. We tried lots of different types of mattress before finding the one we loved. V... Toon meer
Buying the mattress was a good experience as the sales staff left us to it. We were not offered that stupid machine, for which I’m grateful. They gave us what we asked for, so no complaints there. The... Toon meer
We were invited to lay on a special mattress to analyse our sleeping positions, then shown a number of mattresses suitable for us both. We were given a pillow and time on our own to try the mattresses... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit C Northfield Retail Park, NN16 9TS, Kettering, Verenigd Koninkrijk
- 01536684354
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
salesman and delivery men were helpful
salesman and delivery men were helpful, honest, couteous
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Guestroom bed.
For a guest bedroom bed and will be sparingly used, it seems like a good purchase.
But the side tables - the drawers dont function smoothly, they are quite stiff to open and close.
I have applied some Wd-40 and hopefully after some use may be alright.

Antwoord van Dreams - Kettering
There was a lot of choice for delivery…
There was a lot of choice for delivery and delivery men were very good, polite and knew what they was doing.
Good experience
Good experience. Completely unpressured. Friendly staff. Very good advice on mattress types. Glad we went.
Dream happy
Ordered bed and mattresses. Kept informed of delivery and everything arrived and delivered to room as paid for. Very happy with the service
The technology used.
The technology used and the staff have excellent customer care and training. Every mattress designed for me was full fully explained with no pressure on which to buy.
BEST SLEEP EVER!
The premises were clean, tidy, well lit and welcoming.
The staff that we dealt with were happy to show us everything that we wanted to see without being pushy. We were able to make an informed choice at leisure, which we did!
The bed was delivered on time by courteous and helpful drivers.
** We are now enjoying the best sleep ever! **
Excellent customer service fast…
Excellent customer service fast delivery could highly recommend, I went to the Kettering store to buy a mattress for my daughter and son in law the staff went above and beyond will definitely return for future purchases
Prompt assistance and thank you Emma
We were quickly greeted by Emma, who I later learned was new at the store. I would not have known. She patiently listened to the purpose of our visit and proceeded to walk my 9-year old son around the store to show him various beds and let him test the mattresses. Although our purpose was to see what was available and the price range we would be needing to spend, we have earmarked a bed and mattress to come back and order when we are nearer the delivery timeframe. Thank you Emma.
Great service start to finish
Great service start to finish - no issues - very informative and professional staff - great product - delivered as agreed
My husband had his new bed delivered 10…
My husband had his new bed delivered 10 days ago and he is still asleep 🥰 he loves it .Fabulous product , all wonderful, could not fault the whole experience .
Helpful and flexible
Helpful flexible, able to change my mind easily.
Perfect
From purchase to delivery, everyone was really helpful. No pressure from the sales team but lots of honest advice and suggestions.
Delivery was quicker than I expected. Both the delivery guys were friendly and helpful. In and out quickly and no mess.
The new mattress is great and I feel I've chosen wisely for my needs and budget.
New mattress
The lady that sold us our matress was really nice and it was delivered on time and was well commincated.
Exceptional customer service
Maria the store assistant was very knowledgeable about the product I was thinking about which she assured me was the right item for me.
I purchased the bed frame and it was delivered and professionally built in my room the following week .
Headboard bought
I bought a headboard only and am a bit disappointed as when fitted it is very wobbly, had to get some door stops to fit to the wooden struts at the back to hold it a bit firmer against the wall.
We had a great pleasure being served by…
We had a great pleasure being served by the workers there, especially Daniel. He was very caring and interested in our preferences. He recommended the best quality things from there, at a low price.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







