Visited the Knaresborough store today with the need for 2 ottoman beds, having been trying for weeks, we walked in and were greeted by Darren. We told him exactly whay we needed and he provided all th... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very helpful and informative help. Nothing was too much for the Lady that served us at Dreams, Knaresborough. Thoroughly good service.
Danielle at the Knaresborough branch was an absolute delight to have help us with purchasing our new mattress and bed. She approached us in a friendly and timely manner (didn't jump down our throats a... Toon meer
Good attention from knowledgeable staff. Plenty of choice and competitive prices. Difficult to locate which beds you liked as we made our decision. Store could laid out better . Completion of sale... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 1 St James Retail Park, HG5 8PZ, Knaresborough, Verenigd Koninkrijk
- 01423613314
4,9
Uitstekend
207 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Brilliant staff
Brilliant staff. A joy to deal with. Have purchased a few times. Never disappointed Was served by Leah, Knaresborough branch
27 september 2025
Review zonder uitnodiging
Well done dreams
The single firm mattress we chose was for a adjustable bed frame for my husband who suffers from Parkinsons I must say he is having the best nights sleep ever, so pleased with dreams for the service we recieved in choosing the right one, to having it delivered on time , thank you to all .
8 september 2025
We had a fantastic experience at the…
We had a fantastic experience at the dreams store in Knaresborough. Philip was outstanding and not pushy at all but at the same time aware of my disability and offered as much assistance as we needed without being pushy
25 augustus 2025
Review zonder uitnodiging
Very good and knowledgeable advice
Very good advice and knowledgeable sales person that gave us space to find the best options
17 augustus 2025
Review zonder uitnodiging
Excellent experience from ordering in…
Excellent experience from ordering in store with Sarah at St James Retail park to the delivery people. Would highly recommend.
12 augustus 2025
First Time - Right Choice!
I walked in having never bought a headboard before and I wanted to quickly navigate all the options and figure out what really matched my taste and vision.
Pricing and specs were very clear so I could make an informed pre-selection easily and without wasting time.
Then, Phil came over to validate my choices and offered great information to support my decision making.
He was not pushy, but informative, friendly and super helpful.
26 juli 2025
Right from our purchase to our delivery…
Right from our purchase to our delivery its been fantastic the lady that served was so helpful, the delivery drivers were great and gave us information on what to do, We absolutely love our new bed, its so comfy.
3 augustus 2025
Everything that they promised actually…
Everything that they promised actually happened.
2 augustus 2025
Great service in store and very pleased…
Great service in store and very pleased with product
1 augustus 2025
Mattress purchase
Great service in store and a prompt and professional delivery we will definitely shop at Dreams again
25 juli 2025
Timely and efficient service
12 juli 2025
Good service and product
The analysis in the shop enabled ux to be shown a range of suitable mattresses from which we quickly chose our favourite. Delivery all as expected and we are very happy with our choice. The gel mattress has needed airing as per the instructions to get rid of the smell but this had now gone within the timeframe in the manual. Very comfortable and the Ottoman base has loads of storage space.
29 juni 2025
Pleased with my purchase
I was able to select a new mattress easily when I visited the Knaresborough store. I was able to buy a mattress that suited my preferences and at a price I could afford. The assistant was helpful and had a pleasant manner. Delivery went to plan. I have slept on the mattress for a few weeks now and have found it to be very comfortable. I am very pleased with my purchase from Dreams.
31 mei 2025
Helping me choose the right mattress
Checking what type of mattress I need based on my body shape and how I lie on the bed. This helped to find the right type of bed for me. And the mattress I eventually chose has been very comfortable.
23 mei 2025
Could not be easier experience and more…
Could not be easier experience and more helpful staff, taking us through the options and answering our questions.
3 juni 2025
Review zonder uitnodiging
Great experience
Great experience, very welcoming , great product knowledge and had a great deal on when we’re looking
26 mei 2025
Review zonder uitnodiging
Good communication
We purchased a headboard. Colour as expected and no issues. Given a date for delivery. Once it was due we had communication regrading the time slotslot from driver, and it arrived when expected.
24 mei 2025
Knaresborough store
Sarah at the Knaresborough store was excellent. Mum who is 88 needed a new bed and mattress and Sarah was so patient, knowledgeable and kind. Great choice of beds and mattresses. We ordered both and delivery is in couple of weeks.
21 mei 2025
Review zonder uitnodiging
Enjoyable visit to showroom
Enjoyable visit to showroom. Darren was very entertaining and knowledgeable. The whole experience through to delivery and assembly went very smoothly.
9 mei 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.